The quote stage went very well, and I paid my deposit as required, two weeks before they were supposed to do the work. We scheduled the job to be completed during the first week of August, but it kept getting pushed forward. Sometimes there was communication but much of the times there was none. I made multiple phone calls trying to find out why they weren't there and when they were going to start. Finally, four weeks after it was supposed to be started (and six weeks after I had paid my deposit), the job got done. The company always gave many excuses for the delay, but I don't remember ever hearing them communicate that they were responsible for delay or that they could empathize with me for my frustration level. After everything was finally done, it does look good and is functional, so I'm happy about that. I just wonder how they'd react if I took six weeks - or even four weeks - to pay the balance of my invoice? :)
Description of Work: The edges of my roof needed repair, and I also had them repair fascia and replace soffit and gutters at my home. (Soffit and gutters were done by a third party they contracted with, and I felt the quote was a bit high...but I didn't have time to track down another roofing company to get a second quote.)
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
lynn F.
09/2016
5.0
roofing
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Betty S.
04/2014
5.0
roofing, replacement windows
 + 0 more
They were honest and responsive. They were excellent and very very good. They showed up when they said they would. They provided a free estimate as well.
Description of Work: installed windows & repaired roof
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Windows
FAQ
Capitol Roofing Inc is currently rated 4.7 overall out of 5.
Capitol Roofing Inc accepts the following forms of payment: Check
No, Capitol Roofing Inc does not offer free project estimates.
No, Capitol Roofing Inc does not offer eco-friendly accreditations.
No, Capitol Roofing Inc does not offer a senior discount.
No, Capitol Roofing Inc does not offer emergency services.
No, Capitol Roofing Inc does not offer warranties.