ADVANCED AIR SYSTEMS INC

unknown

The guy's name was Rick and he did a great job.

The provider went under the name Advanced Comfort Solutions Inc, at the same address as Advanced Air Systems. I presume it is the same company. The salesman came to our house, arrived 5 minutes early, and walked through the entire house to check out vents and the furnace. A few days later he emailed an outstandingly-detailed quote with 3 options for both a new furnace and AC, with all costs clearly spelled out. Of the 3 bids, this was by far the most detailed quote. Upon the agreed day, his crew showed up on time and wasted no time getting the old furnace out and the new one in. Installation went exactly as planned...until...the condenser unit wouldn't start. Technicians looked at it all day, and finally they just pulled the compressor out and replaced it with a new one from the factory, which arrived about a week later. If the factory compressor had worked right off, the whole job would've been completed on time. I don't fault these guys for the bad factory part, and they handled the replacement just fine. Since installation, the AC and furnace have both worked flawlessly. Great job, friendly guys. I'll call them again if I need HVAC work.

The estimator was punctual and very professional. We toured my home, inside and out, so he had a good idea of the work to be performed. On the first day of the installation, the crew arrived with the necessary parts and personnel and began work. They were professional and competent, performing the work with no issues. After the installation was complete, the furnace operated properly, but the air conditioning would only blow cool air, not cold. They called their service technician who arrived and recharged the air conditioning. It has worked properly since then.

It turned out good! They did a good job, and they were professional and friendly.