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WESTERN APPLIANCE & REFRIG

3.9(
3
)

Appliance Repair

Reviews

3.93 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
0%
1
67%
Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
3.9
responsiveness
3.5
punctuality
4.3
Write a review
Showing 1-3 of 3 reviews
Dean S.
12/2015
1.0
appliance repair
  + -1 more
I stopped by this business and spoke with the owner. I asked him a simple question in an attempt to get an ESTIMATE for a repair and he told me it would take an $80.00 service charge for him to answer my question.
Description of Work: Nothing but be rude
Rating CategoryRating out of 5
professionalism
1.0
Michelle E.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: The water stopped dispensing from my refrigerator. The serviceman came and cleared out my fridge to find the tank for the dispenser was frozen. He took it out to thaw, and put a coupling on the hose so that if it freezes in the future, I can fix it myself. I was very happy with this job!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$85
Amanda A.
09/2013
1.0
appliance repair
  + -1 more
DO NOT RECOMMEND!!!! Our GE dishwasher broke and was under warranty so GE requested Western Appliance come fix it. The guy that showed up to fix it, who is also the owner, came in looked it, didn't even touch it, and said "I'm sorry but I can't help you so you will have to call someone else." Again not even looking at it. I asked him why and he said "They don't pay me enough to connect it or wait for you to connect the hose." I then explained GE was aware because it was flooding our kitchen. He then said, "put a towel down and call someone else cause I can't help you." All while not even looking under for the leak! I do not recommend this business to anyone as the owner was extremely rude and only cared about getting money not helping the customer. I hate to think what he would charge for the visit if it wasn't a warranty call.
Description of Work: NOTHING!
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

    Contact information

    623 S ASH ST, Casper, WY 82601

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Appliance Repair

    FAQ

    WESTERN APPLIANCE & REFRIG is currently rated 3.9 overall out of 5.
    No, WESTERN APPLIANCE & REFRIG does not offer free project estimates.
    No, WESTERN APPLIANCE & REFRIG does not offer eco-friendly accreditations.
    No, WESTERN APPLIANCE & REFRIG does not offer a senior discount.
    No, WESTERN APPLIANCE & REFRIG does not offer emergency services.
    No, WESTERN APPLIANCE & REFRIG does not offer warranties.

    Contact information

    623 S ASH ST, Casper, WY 82601