PARAGON PAINTING

I found this contractor on Angie's list! Decided to call them because they had a couple of great reviews. After contacting the owner, he came by my house for a quick look and said he would write up an estimate. He was very nice and seemed to be a professional. I showed him what I was thinking about having done and some colors I was considering. He said they would get to the job as soon as he could because he would be busy with outside work because weather was getting better. I had very little contact with him and no written estimate or contract was provided. During the course of the weekend before painting started I decided on different colors than the ones I told him I was thinking about. Upon completion of painting the owner called and asked for payment. I wanted to do a walk through with him to make sure all was well. I asked if we could schedule a walk through the following Monday because I was leaving town for the weekend. At his request we met on Friday morning for a quick walk through. I told him I needed more time to look at everything more carefully and he said if there was anything that needed fixed he would take care of it. I paid him in full with the expectation that he would indeed come back if I found anything that needed taken care of. When I returned home after the weekend and had time for a closer inspection this is what I found: Red and Gold paint on my white carpet in several places, nail holes were not filled in as I had requested, corners where different colors butted up had colors bleeding to either side, and linoleum in kitchen scarred and slightly torn where fridge had been moved out to paint. I called and told the owner what I found and the problems needed to be fixed and scheduled a time for him to come by the house. (Before he came over, I took many pictures of everything that will be in this review.0 He came over with his helper. He had an excuse for everything! He had a bottle of 409 that he sprayed on the carpet in an attempt to get the paint out of the carpet. He said it wasn't his fault the paint got on the carpet, he didn't have anything to tape plastic to because baseboards were gone because they were being replaced. The corners were not his fault because the walls were textured, the uneven seams along the countertop in the kitchen were not his fault because the seams had to be painted (yes but not sloppily!), the linoleum was not his fault because they didn't have to move the fridge out to paint and the same thing would have happened if I had moved the fridge out. When he asked what I wanted him to do I told him I wanted the linoleum replaced (very small "L" shaped kitchen and the tear/marks are in the middle of the floor and very noticeable. He said he would not replace anything because it wasn't his fault that I would have to take him to court. My comment to him was "I will!" I also told him I would post on Angie's List exactly what happened because this is where I found his name. Then he said. "Oh, I see how you are." He was trying to fill in nail holes with more paint during the conversation and it was getting heated. I told him I didn't want him to do anything else and wanted him to leave. (Actually had someone there to clean the carpet during the entire conversation who confirmed the paint would not come out of the carpet) I finally had to sternly tell him to leave my house! About 30 minutes after he left, I received a phone call from him. He told me, although he had done nothing wrong, he would give me a check for $250.00 because that is how much it would cost to replace the linoleum and if we could let bygones be bygones. Told him I was back at work and would have to get back to him! Seriously, I was fuming! Never called him back and never will!! So, he received a check from me for $3,300.00 (payment in full) and I had to pay someone else to clean up his mess, will have to replace the linoleum and eventually the carpet (and yes I still have paint on my white carpet). No, I am not taking him to court, although I should! Time to move on and hope no one else ends up with a mess!

Very impressed and they got the job done very quickly. Definitely exceeded our expectations and they were the only company that returned our phone call!

Randy and Rick are very professional painters. They did a beautiful job on this rental. They are also very honest and polite. They did the job just as they promised, got on the job at the time they promised, kept right on it until it was finished, in a very timely manner. I was so pleased with their work, that I gave them another job immediately. I Plan To Use Them In The Future For Any Painting That I Need At My Rentals. I Have Six Rentals In Casper, Wy. Service was performed at 1122 S Cedar and 1524 S Lennox Casper, WY.