We deal with Mark and he has been very good. Burback's is very quick to respond and very professional. We've been very pleased with their service. We needed to call for a warranty issue and they were able to get it fixed in the same day.
Description of Work: Installed two furnaces.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Danae C.
08/2013
1.0
heating & air conditioning/hvac
+ -1 more
Never showed
Description of Work: Nothing after being on a waiting list for 3 weeks called them back to ask where we were on list. They told me on Fri and never called or showed up we used a different company
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Nicci C.
06/2013
4.0
heating & air conditioning/hvac
+ -1 more
I used Burback's through a home warrenty progam. They came out and looked at my furnace, figured out what was wrong, and did what was possible to keep the heat on (winter). He spoke with my son, as I was at work, and he explained things very well. I did call him to double check the info and to see when it would be fixed. Of course he had to order parts, but didn't charge me the full amount that was given in the estimate, (the shipping charges were not as much, so the bill came down). I gave a "B" just because I never actually saw the guy.
Description of Work: Fixed my furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
marie D.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
It was great start to finish.
Description of Work: Came over and checked my entire a/c unit to be sure I didn't need refrigerant which I did not. Explained everything he did and why. The best part was that I called and he came over the very next day!!!!! Yeah
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Peggy R.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
Good experience with Mark at Burback's. He arrived the week prior - advised of replacement part needed - called back with quote and ETA of parts - agreement was made to order the part, and he arrived the afternoon prior to Thanksgiving day. Very good at keeping in touch and follow through.
Description of Work: Repair furnace - replacements parts had to be fabricated in Montana.
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Service Categories
Heating and Air Conditioning
FAQ
BURBACK'S REFRIGERATION & APPL is currently rated 4.6 overall out of 5.
No, BURBACK'S REFRIGERATION & APPL does not offer free project estimates.
No, BURBACK'S REFRIGERATION & APPL does not offer eco-friendly accreditations.
No, BURBACK'S REFRIGERATION & APPL does not offer a senior discount.
No, BURBACK'S REFRIGERATION & APPL does not offer emergency services.
No, BURBACK'S REFRIGERATION & APPL does not offer warranties.