Description of Work: Took 2 visits to open pipe to spectic tank. Job completed satisfactory.
Rating Category
Rating out of 5
Yes, I recommend this pro
lawrence B.
10/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Once I got him to come out it went fast, the plumber was very knowledgeable. the only hiccup was the valve replacement into the house it took him about 5 hours to replace, for some reason the solder kept filling up the intake water line but he solved the problem and my pressure has actually increased.
Rating Category
Rating out of 5
Yes, I recommend this pro
William K.
09/2015
5.0
appliance repair, plumbing
+ 0 more
unknown
Description of Work: installed a new shut off valve for the refrigerator icemaker
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
John A.
02/2015
5.0
plumbing
+ -1 more
They are very professional and punctual. They cleanup and don't leave a mess. He has a store and I buy stuff from there.
Description of Work: I used Lou W Nau to put in two toilets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
deb B.
11/2014
5.0
plumbing
+ -1 more
Jeff Nau was great...came out and assessed my needs and what I wanted, and then ordered the water heater for me. It was a bit expensive, as it is the top of the line and propane with electronic ignition, but it was fine although a bit higher priced than what I had initially expected. When the 2 plumbers arrived, they spent the whole day with me to complete the job. All worked wonderfully, and the guys were cordial, understanding and truly polite and professional. I would have them anytime to do work for me.
Description of Work: installed new 40 gallon hot water heater, plumbed for movement of my washer to adjacent location, cut old outside faucet line and installed new freeze-proof outside hose connection through the house wall.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Judith S.
08/2014
5.0
plumbing
+ -1 more
unknown
Description of Work: Purchased items. Did the work myself.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cheryl M.
06/2014
3.0
plumbing
+ -1 more
Their work is good but they take too long and they charge too much for the dishwasher installation. The quality of the job is not so excellent, it was just good. But they take too much time and they charge way too much money. They are prompt and it's easy to get a hold of them. They will send someone quickly. They charge by the hour which is too much and they take way too long to do the service. I think you will end up double of what you should pay because they take their time to do the service. It's way too expensive.
Description of Work: I used the services of Lou W. Nau. They did plumbing services. They have done a few different jobs for us. They installed our dishwasher, toilet vanity sink top and faucet. The recent job was for the dishwasher installation.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$430
Marianne D.
06/2014
5.0
appliance repair, plumbing
+ 0 more
unknown
Description of Work: Replaced the ballast on our hot water heater. |We have used Lou Nau Inc for almost 18 years and for more than a dozen repairs and replacements. They are truly outstanding! Always on time and completely dependable. Water heater, furnace, air conditioning , faucets, etc.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Robyn H.
02/2014
3.0
plumbing
+ -1 more
We called on a Saturday morning as we woke up to frozen pipes but they could not locate a plumber to do the work and it would be time and a half rate. No follow up call to check with us on Monday morning although we were told we could call them back.
Description of Work: No services were actually performed
Rating Category
Rating out of 5
value
3.0
professionalism
4.0
responsiveness
3.0
Yes, I recommend this pro
Marilyn C.
03/2013
5.0
plumbing, home improvement stores
+ 0 more
Great people! Great products! Great service! Great quality! Highly recommend!
Description of Work: Lou Nau repaired a bathroom leak for us and advised us how to get rid of a sewer gas smell. We had dealt with the bathroom leak for years and had multiple plumbers try to correct the problem, but the leak always came back. The leak has not reoccurred since Lou Nau repaired. His plumber was also able to locate the source of the sewer gas and advise us how to correct. We have not had the smell since followng his recommendation. Lou Nau's stores are great. Their employees are always helpful and they have great products.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100.85
Cathy T.
02/2012
5.0
appliance repair, plumbing
+ 0 more
They are very prompt. They do a good job.
Description of Work: I had two leaks in my gas stove. They repaired the leaks.
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Service Categories
Plumbing,
Appliance Repair,
Hardware & Home Improvement Stores
FAQ
Lou W Nau Inc is currently rated 4.6 overall out of 5.
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Lou W Nau Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Lou W Nau Inc offers free project estimates.
No, Lou W Nau Inc does not offer eco-friendly accreditations.
No, Lou W Nau Inc does not offer a senior discount.
No, Lou W Nau Inc does not offer emergency services.
No, Lou W Nau Inc does not offer warranties.
Lou W Nau Inc offers the following services: Plumbing supply, Air Conditioning contractor & Garden Center.