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Lou W Nau Inc

Plumbing, Appliance Repair, Hardware & Home Improvement Stores

About us

Additional email - charges@doitbest.com, return@doitbest.com, products@doitbest.com, stock@doitbest.com, helpline@doitbest.com.

Business highlights

104 years of trusted experience

Services we offer

Plumbing supply, Air Conditioning contractor & Garden Center.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.611 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
18%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
3.7
professionalism
4.8
responsiveness
4.8
punctuality
5.0
Showing 1-11 of 11 reviews

peter S.
12/2015
4.0
plumbing
  + -1 more
.
Description of Work: Took 2 visits to open pipe to spectic tank. Job completed satisfactory.
Rating CategoryRating out of 5
Yes, I recommend this pro

lawrence B.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Once I got him to come out it went fast, the plumber was very knowledgeable. the only hiccup was the valve replacement into the house it took him about 5 hours to replace, for some reason the solder kept filling up the intake water line but he solved the problem and my pressure has actually increased.
Rating CategoryRating out of 5
Yes, I recommend this pro

William K.
09/2015
5.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: installed a new shut off valve for the refrigerator icemaker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

John A.
02/2015
5.0
plumbing
  + -1 more
They are very professional and punctual. They cleanup and don't leave a mess. He has a store and I buy stuff from there.
Description of Work: I used Lou W Nau to put in two toilets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

deb B.
11/2014
5.0
plumbing
  + -1 more
Jeff Nau was great...came out and assessed my needs and what I wanted, and then ordered the water heater for me. It was a bit expensive, as it is the top of the line and propane with electronic ignition, but it was fine although a bit higher priced than what I had initially expected. When the 2 plumbers arrived, they spent the whole day with me to complete the job. All worked wonderfully, and the guys were cordial, understanding and truly polite and professional. I would have them anytime to do work for me.
Description of Work: installed new 40 gallon hot water heater, plumbed for movement of my washer to adjacent location, cut old outside faucet line and installed new freeze-proof outside hose connection through the house wall.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Judith S.
08/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Purchased items. Did the work myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl M.
06/2014
3.0
plumbing
  + -1 more
Their work is good but they take too long and they charge too much for the dishwasher installation. The quality of the job is not so excellent, it was just good. But they take too much time and they charge way too much money. They are prompt and it's easy to get a hold of them. They will send someone quickly. They charge by the hour which is too much and they take way too long to do the service. I think you will end up double of what you should pay because they take their time to do the service. It's way too expensive.
Description of Work: I used the services of Lou W. Nau. They did plumbing services. They have done a few different jobs for us. They installed our dishwasher, toilet vanity sink top and faucet. The recent job was for the dishwasher installation.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$430

Marianne D.
06/2014
5.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: Replaced the ballast on our hot water heater. |We have used Lou Nau Inc for almost 18 years and for more than a dozen repairs and replacements. They are truly outstanding! Always on time and completely dependable. Water heater, furnace, air conditioning , faucets, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Robyn H.
02/2014
3.0
plumbing
  + -1 more
We called on a Saturday morning as we woke up to frozen pipes but they could not locate a plumber to do the work and it would be time and a half rate. No follow up call to check with us on Monday morning although we were told we could call them back.
Description of Work: No services were actually performed

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
3.0

Yes, I recommend this pro

Marilyn C.
03/2013
5.0
plumbing, home improvement stores
  + 0 more
Great people! Great products! Great service! Great quality! Highly recommend!
Description of Work: Lou Nau repaired a bathroom leak for us and advised us how to get rid of a sewer gas smell. We had dealt with the bathroom leak for years and had multiple plumbers try to correct the problem, but the leak always came back. The leak has not reoccurred since Lou Nau repaired. His plumber was also able to locate the source of the sewer gas and advise us how to correct. We have not had the smell since followng his recommendation. Lou Nau's stores are great. Their employees are always helpful and they have great products.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100.85

Cathy T.
02/2012
5.0
appliance repair, plumbing
  + 0 more
They are very prompt. They do a good job.
Description of Work: I had two leaks in my gas stove. They repaired the leaks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

    Contact information

    69 Edgington Lane , Wheeling, WV 26003

    louwnau.doitbest.com

    Service hours

    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Appliance Repair,
    Hardware & Home Improvement Stores

    FAQ

    Lou W Nau Inc is currently rated 4.6 overall out of 5.

    Monday: 7:30 AM - 6:00 PM

    Tuesday: 7:30 AM - 6:00 PM

    Wednesday: 7:30 AM - 6:00 PM

    Thursday: 7:30 AM - 6:00 PM

    Friday: 7:30 AM - 6:00 PM

    Lou W Nau Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Lou W Nau Inc offers free project estimates.
    No, Lou W Nau Inc does not offer eco-friendly accreditations.
    No, Lou W Nau Inc does not offer a senior discount.
    No, Lou W Nau Inc does not offer emergency services.
    No, Lou W Nau Inc does not offer warranties.
    Lou W Nau Inc offers the following services: Plumbing supply, Air Conditioning contractor & Garden Center.

    Contact information

    69 Edgington Lane , Wheeling, WV 26003

    louwnau.doitbest.com

    Service hours

    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM