It didnt go. I called 4 weeks in a row. No one ever called, and wouldn't return my calls. Not only that, but I purchased the heat pump from them 31/2 years ago and it has a 10 year warranty. Very poor company. I would definitely not recommend them.
Description of Work: Came to my house, checked my heat pump. They said they had to order parts.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Kristen K.
10/2014
1.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: I called this company 20 times, and was told that I would be called back, they NEVER called me back. I would not recommend this company to ANY ONE EVER! DO NOT WASTE YOUR TIME.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Michael M.
12/2013
5.0
heating & air conditioning/hvac
 + -1 more
Awesome experience will definitely use them again.
Description of Work: Ganged out the control module on my furnace, with a used one to save me money.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Todd B.
07/2013
4.0
heating & air conditioning/hvac
 + -1 more
they were very professional and helpful,, they found the problem and did find a replacement part and even did research to find a new unit at a lower cost than others than replacing the part for a few dollars less than the new unit. however did not use them as I found a larger unit at a cheaper rate and quicker install. time. would use them as they are a quality buissnesss and family owned but can be a bit pricey .
Description of Work: no labor work. did go to my mothers and look at her A/C to find out the problem.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
james B.
06/2013
3.0
heating & air conditioning/hvac
 + -1 more
Install went well, but had to return twice to get it right.
Description of Work: Install a heat pump
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$4,100
Theresa D.
08/2012
4.0
heating & air conditioning/hvac
 + -1 more
I like the fact that he came when I needed him. I was satisfied with the furnace they put in.
Description of Work: I used Larch for Air Conditioning and heating services for a furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Christine H.
05/2012
5.0
heating & air conditioning/hvac
 + -1 more
They were very nice and friendly. They were very honest about their products and that to me is very important. Also, the owner himself came out to explain everything to me.
Description of Work: I used Larch Heating & Cooling Co for installing a new air conditioner for the central A/C of the house.
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Service Categories
Heating and Air Conditioning
FAQ
LARCH HEATING & COOLING CO is currently rated 3.5 overall out of 5.
No, LARCH HEATING & COOLING CO does not offer free project estimates.
No, LARCH HEATING & COOLING CO does not offer eco-friendly accreditations.
No, LARCH HEATING & COOLING CO does not offer a senior discount.
No, LARCH HEATING & COOLING CO does not offer emergency services.
No, LARCH HEATING & COOLING CO does not offer warranties.