They were very professional . They did not take forever to do it. They price is fair
Description of Work: They install new aircon
Rating Category
Rating out of 5
Yes, I recommend this pro
Tina A.
08/2020
5.0
heating & air conditioning/hvac
 + -1 more
They took on the my difficult job of installing 2 central heat/AC units in a 100 year old house including installing ductwork. They were able to accommodate my needed timeline. The units are high quality Trane products with good warranties. The crew was polite and knowledgeable. Their pricing is very competitive. Will use them for future needs.
Description of Work: Install central heat/AC including ductwork
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul R.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
Very professional and trustworthy. When my 2nd unit failed I called them to replace it as well.
Description of Work: Replaced heat pump.
Rating Category
Rating out of 5
Yes, I recommend this pro
christie K.
01/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: This company is very responsive and dependable as well as reasonably priced. The serviceman is polite and knowledgeable and goes above expectations with helpful hints and advice.
Rating Category
Rating out of 5
Yes, I recommend this pro
STEVE S.
03/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Replaced heating and air conditioning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
R. Gregory S.
06/2013
5.0
heating & air conditioning/hvac
 + -1 more
The service call went well. I had used their services in the past to replace a heat pump HVAC system at a previous residence and was satisifed with their work. That is why I called them again. I have settled on this company for my HVAC system service.
Description of Work: Checked out two heat pumps, installed a customer provided contactor and two customer provided auto changeover thermostats.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Carol G.
03/2012
5.0
heating & air conditioning/hvac
 + -1 more
They are knowledgeable, punctual and always fix the problem.
Description of Work: They have serviced my heat pump and gas unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eddie S.
12/2011
1.0
heating & air conditioning/hvac
 + -1 more
Not good at all.......
Description of Work: I called Ross and Williamson serveral times to replace my old heat pump system. Eachhat time was told that someone would get back with me....that never happened.....I would have to be very hard up to call them again...Do you hear me now Ross and Williamson
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Helen M.
07/2011
5.0
heating & air conditioning/hvac
 + -1 more
See above statement They do not collect at the time of service, but mail a bill. There is an initial service fee for the first time you use them. They will tell you that upfront when you call.
Description of Work: We have used this company several times in the past 5 years for heating and cooling problems. Our first time our air conditioning unit went out , they came promptly and only had to wash out the unit.The second call was when an eleectrical part went out on our furnace and they promptly replaced it. Then last winter they installed a new furnace (Trane) for us. Then yesterday, he had to replace a part and burnt out wire to the air conditioning unit. Each time I've called they have sent someone the next day. Their repairmen are always courteous and get right to work. The prices have always seemed reasonable. I would highly recommend this company. We have always been satisified with their work.
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Service Categories
Heating and Air Conditioning
FAQ
Ross & Williamson Heating Inc is currently rated 4.9 overall out of 5.
No, Ross & Williamson Heating Inc does not offer free project estimates.
No, Ross & Williamson Heating Inc does not offer eco-friendly accreditations.
No, Ross & Williamson Heating Inc does not offer a senior discount.
No, Ross & Williamson Heating Inc does not offer emergency services.
No, Ross & Williamson Heating Inc does not offer warranties.