Not only did he show up only a couple hours after I called, but he was very quick, professional, and price was more than fair. Will call with any needs in the future.
Description of Work: Clogged toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph G.
08/2020
1.0
plumbing, gas leak repair
+ 0 more
Didn’t do the job as requested and now I have a problem and won’t return to fix after telling me he would. Told me he would return on Wednesday never showed and won’t return calls
Description of Work: Install gas line
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$900
Patricia E.
12/2018
3.0
plumbing
+ -1 more
The installers were on time. However, one of them appeared to be in training (and made several comments which reflected a lack of sufficient training). In order to find installation instructions, I had to do more research on the specific brand of water softener than I expected to, which wasn't a significant problem). The installation process itself appeared to be smooth and timely The cost was slightly higher than I was lead to believe (even after factoring in the cost of the additional supplies that proved to be necessary) So far, we have experienced no known problems with the installation or the performance of the water softener.
Description of Work: Water softener installation
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$321
Sunnie H.
06/2018
5.0
plumbing
+ -1 more
Took a couple visits but Bill and team got it fixed. They were helpful and very responsive.
Description of Work: Water heater repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Judith and Dennis B.
06/2018
5.0
plumbing
+ -1 more
Tremendous. They were nice, professional. Very reasonable. They were very clean. They picked up all the boxes and everything and took it with them. They are terrific. I would recommend them to anybody 100%.
Description of Work: Fitted a toilet in, a shower head.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pete R.
08/2017
5.0
plumbing
+ -1 more
It went well.
Description of Work: The basic part of the tub faucet had to be replaced. They also put a sediment trap in the connection to the natural gas line of the hot water tank. They also replaced two sets of faucets to the water lines for the washers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$460
Kristy C.
10/2016
2.0
plumbing
+ -1 more
Appt scheduled to replace leaky hose bibb. Upon arrival, new owner (a stranger to me) did not introduce himself or discuss price estimate before dispatching his helper into my crawl space to begin cutting pipes. When I paused the work to ask about cost, he gave smart alec reply. Eventually, he did quote a price, we agreed, and work continued. Quality of work was fine. I asked for additional work and he scheduled another appt for next day. Next day did not go well. I had questions and concerns, but rather than discuss with me, he said I was "complaining too much and not a nice person." He stated he only works for nice people and didn't need this job. Then he stormed off and left work undone. Never seen anything quite like it. Doubt that business strategy will pay off for him. I had to hire another plumber to finish the work.
Description of Work: Replace Leaky Hose Bibb.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$138
Gene K.
08/2016
5.0
plumbing
+ -1 more
Went very well. It was completed in a short period of time and the work was excellent. They took the time to explain what they were doing and why it was needed. I would highly recommend them for your next plumbing issues.
Description of Work: had to replace some inside sewer lines in the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Debra H.
08/2016
5.0
plumbing
+ -1 more
They did all the work very professional.
Description of Work: Water heater drop and outside faucets replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jeff A.
07/2016
5.0
plumbing
+ -1 more
They showed up on time and did the job very quickly and professionally.
Description of Work: Toilet tank fill/flush valve replacement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$106.55
Anna R.
07/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: Bill with Vienna Plumbing was great! Not only did he respond quickly and courteously, it was a holiday weekend! He replaced a hot water heater, looking up the warranty info to boot. Highly recommend them!Thanks Bill!
Rating Category
Rating out of 5
Yes, I recommend this pro
Janice C.
04/2016
5.0
plumbing
+ -1 more
Late last night I heard a hissing noise behind our refrigerator. I pulled it out and the water line going into our refrigerator had split and was spraying water all over the floor. It was late so I shut down the water to the house to minimize the damage. First thing this morning I pulled up Angie's List and I found Vienna Plumbing and Repair. They had great reviews so I gave them a call. They arrived within 30 minutes, repaired the water line quickly and the bill was much less than I expected. They were professional, courteous, friendly and I couldn't have been more pleased! I can see why they get so many great reviews! We'll definitely use them again!
Description of Work: Repaired the water line that goes into the back of our refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$57
Larry W.
01/2016
5.0
plumbing
+ -1 more
Great job. We did need to reschedule a few times. Prompt responses to phone calls. Honest and fair.
Description of Work: Winterized my vacant home for sale
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
William W.
10/2015
5.0
plumbing
+ -1 more
Rich did an excellent job when I needed to replace my gas hot water heater. He came out that morning and even put a couple of other projects on hold so that he could complete this installation. He was prompt and professional. The work was excellent and I have had no additional problems. His price was very reasonable especially for a master plumber. He even fixed a couple of small plumbing items that I had just never gotten around to fixing. I would call him again for any plumbing problems.
Description of Work: Replaced gas hot water heater, fixed some other pipe problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,050
Anna L.
07/2015
5.0
plumbing
+ -1 more
Rick, took time out of his schedule to come to my daughters home and tighten a nut, that a formal plumber that I had called, said he had inspected and tighten all the connections after he installed two washers in the facuet. I found Rick to be the a great person in all aspects ,.He also would not let me pay him a cent, when he could have charged me a service call. He will always be the plumber to go to for me.
Description of Work: Tighten a nut under my kitchen sink, that was leaking.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William T.
05/2015
5.0
plumbing
+ -1 more
They are excellent. They are prompt. They are efficient. They are friendly and they are reasonable.
Description of Work: I use Vienna Plumbing a lot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Walt S.
01/2015
5.0
plumbing
+ -1 more
Prompt, expert and courteous service. Very responsive to calls and problems. Excellent work and very professional service.
Description of Work: Replaced a defective pressure relief valve on my Rinnai Tankless Hot Water Heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Blake J.
01/2015
5.0
plumbing
+ -1 more
Rich was extremely friendly and professional.
Description of Work: Replaced the seal on my toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$112
Deidra B.
12/2014
5.0
plumbing
+ -1 more
I called on a Tuesday morning. They were here around noon to look at the existing tank. They were here Wednesday morning at 10 am to install the new water heater. They worked me in before some existing appointments because I had no hot water. I highly recommend them.
Description of Work: Installed new gas hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Charles M.
06/2014
5.0
plumbing
+ -1 more
The provider returned my call in a reason able time and was able to make an appointment with a couple days to examine my issues. He fixed the leaking pipe to the outdoor faucet in no time at all and the fix for the leaky bathtub faucet went just as quick. I believe his fees were very reasonably. I would recommend them for future work.
Description of Work: The provider repaired a leaky bathtub faucet and repaired a leaking pipe leading to an outdoor faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Katie F.
05/2014
5.0
plumbing
+ -1 more
We called these gentleman Monday 5/21 and they were able to come over and fix my shower the next morning Tuesday 5/22. Professional, fast and reasonable pricing.
Description of Work: Unclogged Shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68
William T.
01/2014
5.0
plumbing
+ -1 more
Tons of people had their pipes froze and plumbers were swamped. Vienna Plumbing said he'd swing by between jobs and see what needed to be done but might not get to it till Friday. He showed up quickly, just after I called, he was very pleasant and professional. Did a quick assessment and said he could fix it right there. I will certainly use this company again. Very nice gentleman and knew what he was doing.
Description of Work: Cold water pipe under sink broke lose when the water froze and then thawed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Carole N.
11/2013
5.0
plumbing
+ -1 more
What a wonderful plumber! I was a new customer, and they still came within two hours of calling them. He thoroughly explained what my problem was and even showed me where our previous plumber had made some errors. They obtained a new hot water heater, and within another hour had the new one hooked up and running. We were so very impressed and recommend him to everyone. Thanks Rich!!
Description of Work: They replaced a hot water tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Ruth S.
06/2013
5.0
plumbing
+ -1 more
Both of the gentlemen were extremely professional and courteous. They gave me a time and were there when they stated. They completed the job with no problems and while in the crawl space, they noticed a problem with a heat vent and they fixed it. NO EXTRA CHARGE. I would highly recommend utilizing them for any plumbing problems. I definetly will utilize them in the future.
Description of Work: Had two outside faucets that were leaking and they fixed both of them. also, had them see if we could move the back faucet to another location. After entering the crawl space, they determine it would take some work to complete. Decided to delay this project.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68
Heather M.
11/2011
5.0
gas leak repair, plumbing
+ 0 more
He's very knowledgeable. He does his work quickly and to the satisfaction of the homeowner. If I had any concerns, he would address them and fix them to the way I wanted as long as there were no safety issues. When we were doing our bathroom back in May, he noticed there was a structural problem in the house. Without him pointing it out, it wouldn't have been fixed. He is very knowledgeable.
Description of Work: Vienna Plumbing disconnected my gas line from an old heating system and reconnected it to a new heating system.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Natural Gas Lines
FAQ
Vienna Plumbing Repair is currently rated 4.7 overall out of 5.
No, Vienna Plumbing Repair does not offer free project estimates.
No, Vienna Plumbing Repair does not offer eco-friendly accreditations.
No, Vienna Plumbing Repair does not offer a senior discount.
No, Vienna Plumbing Repair does not offer emergency services.
No, Vienna Plumbing Repair does not offer warranties.
Vienna Plumbing Repair offers the following services: Gas Leak Repair, Plumbing.