House Medic

The company is HPP Home Project Pros, owner Darren McComas (formerly House Medic). When I hired Mr. McComas, he didn’t offer a contract and I didn’t ask. My mistake. He is the husband of the dentist who took over my former dentist’s practice so I trusted him. He gave me a quote and I agreed to do the job. He wanted a down payment of half the amount. At the time I said to him that I wouldn’t have to pay again until job completed and he said yes. The job was to take out an old bathtub and install a shower. It’s a small bathroom. After taking out tub, his foreman, Scott Woods, told me that the premade shower piece was too big, and they would have to custom build the shower. For $1,000 more! My tub was out with a hole in the floor! I didn’t have a choice. I texted Mr. McComas that he should have measured. He never responded nor did I ever hear from him again. At the end of the first week, Mr. Woods asked for more money again. I mentioned that Mr. McComas said I didn’t have to pay more until completed. But then they added more cost to the job which shouldn’t have been my problem. I pointed out things that needed touched up to Mr. Woods. One evening over the phone he threatened to leave the job. I asked how would Mr. McComas feel about that. He responded that Mr. McComas told him he could get his tools and leave when I hesitated about paying more. He again wanted paid in full before he was coming back the following day to finish up. He needed to seal the shower. He left a spray can for me to add another layer. He indicated that it was the homeowner’s job to seal. I had never installed a shower. How did I know how to seal? Well, it was a spray can. He installed the shower head but didn’t check after. My handyman had to adjust the shower head because it was leaking. The curtain rod is a tension rod and has fallen three times. I also think the step into the shower should be a little deeper so the water won’t leak out from around the shower curtain. I would not use them again and do not recommend them.

unknown

I should have known that this would be a less than desirable transaction when I kept getting calls from this man who thought that he was talking to someone else. Typical contractor in this area. He asked for more money half way through when he was already charging an exorbitant price to begin with because he had to "hire a new guy." That's not my problem and should have been budgeted for. The city shut the operation down in the middle because he neglected to get the proper building permits that he CHARGED me to get. He had to clean that mess up quick. They tried to take shortcuts, and employees got mad when I pointed them out. Honestly, they did a job that I'm sure they've never done and were not qualified to do. Perhaps this would have been different if it was some other sort of work. In the end, we have retaining walls, but they are not installed according to the manufacturer of the stone's recommendations and I would not use this contractor again based on the experience that I had.

unknown

It was great. They get the job done on time.

They arrived on time - went right to work. It was just supposed to be a new supply valve and also the flapper in the tank. The supply line was extremely old and obviously had to be replaced, as well. They had to cut a hole through the wall and put in a copper supply line. They patched the wall, and cleaned up the site. Please note: I'm not sure of the total price since I was using a home warranty service, and I only paid a deductible.

I have had House Medic several times to do repairs for me. I will give them an A+ for each job. Very knowledgeable, professional, I would recommend them highly to anyone

Every aspect of the job was done to perfection. The bathroom turned out better than I even imagined it. Will definitely us this contractor again!!

Things started well. He was very responsive. Met with my husband about what we wanted. He got an estimate for supplies from Lowes of approximately $10,000. He stopped by with a contract for us to sign for $18,840. As we reviewed the contract we noticed that there were items listed as not included in price. We were then informed that the contract price of $18,840 was only for the labor costs; none of the materials were included in the contract price. On top of that, the cost of the siding, electrical supplies, and concrete were not included in the materials estimate. When I asked what the cost of the siding would be, he told me that he would have to take measurements, he could not give me a "ballpark" figure. We informed him that we had $30,000 available to spend on the project. After further discussion, it was decided that they would work on a week by week basis and they would do what they could to help us out. We wanted to have enough completed by the end of our budget that we would be able to finish the rest on our own as our funds allowed. At the end of the job, there was no floor, no door, and no electric. When we got to the end of our budget, we were told we still owed them another $2,000. We found the money and paid them. When we called the contractor and asked him to stop by so we could discuss some issues with him, he refused to come over. He finally called drunk and cussed out my husband for daring to request he come fix problems with items that had already been done. He said that if we wanted those things fixed, we would have to pay for it. We felt as though these were mistakes made on things we had already paid for. These were the things we wanted him to address. 1. Our yard was left a mess. They had to dig up more of the yard than was necessary because they busted our water line when digging the trench for the footers. 2. They left massive chunks of concrete in the creek behind our house. We were told that they were going to bust it up into small pieces and lay it on the bank. We said that was fine. However, when we inspected what had been done, we found that the pieces were too big and had rolled down into the creek. The contractor was told by me, my husband, and several of our neighbors that those pieces could not be left where they were and the size they were because they could potentially clog the culvert and cause the houses across the way to flood. 3. The roof was leaking. We were under the impression that the siding and roof were completed. After the first rain, we noticed there was a leak where the addition joined the house. When we hired another person to install the gutters, he inspected the roof and said that it was fine. However, the final pieces of siding had not been installed on the side of the house and could be causing the leak. 4. The drywall that was hung was done very poorly.

Darren, the owner, built a work of art for me. It is very pretty, with a white railing and white roof. It is also sturdy. It turned out to be so much more than I expected. The end cost was within $50 of the estimate that he gave me. I originally called to have a deck put on, but it ended up being more than that when I asked to add a roof. I told him my thoughts and plans for the deck and Darren was able to work with me and exceed my expectations. Any extra materials that they bought for the project he returned to the store for me and gave me the credit from it or used it to purchase other materials that were needed.