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D & D Plumbing LLC

Plumbing, Wells and Pumps, Water Heaters

About us

Established in 2002, D & D Plumbing is located along State Route 50 in Romney, West Virginia with service also to Hardy, Mineral and Hampshire counties. We offer 24 hour service in emergencies, doing our best to help our customers as soon as possible. We have experience in many different areas, offering new home installations as well as many areas of service and repair. We also have a well-stocked inventory including water heaters, pressure tanks, toilets and other plumbing specialties. Equipment to perform drain cleaning jobs is also on our list of services. We are certified to install Goulds pumps and offer a 5 year warranty with each installation. Installing radiant floor heat is another of our specialties. We do our best to provide satisfaction for whatever problem you may have. Additional contact name - Mike Ropp/Dan Stoltzfus.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Installation of water heaters, [conventional or tankless] pressure tanks, well pumps, floor heat & new installation or repair plumbing, roto rooter, and excavation

Services we don't offer

Heating & air

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.623 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
13%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.6
punctuality
4.6
Showing 1-23 of 23 reviews

kelly M.
03/2023
1.0
plumbing
  + -1 more
I was without water and called in to see if they could come check my pressure switch. She went over that it's $90 instead of $60 plus labor. Once the guy got here it turned out since it was a no water call it would be a minimum of $350. I didn't have any plans for them to do work on the actual well, I didn't need the "no water truck" and did not ask for it. So that was absolutely ridiculous. He checked the pressure switch and left and I paid $397, he wasn't even here 10 minutes. I called and asked for a partial refund and as usual it took me calling and following up to get no where. Elizabeth was supposed to call me back on Tuesday with an update and I heard nothing. Hard to believe a company as old as they are can't get it together. I finally got a well drilling company out here on Monday, they were here for 6 hours and their total labor charge was only $600 vs $400 for 10 minutes of nothing. Really a poor way to treat your long time customers. What a rip off.
Description of Work: Check my pressure switch. Instead they charged me for a no water call.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$400

Sandi S.
06/2022
5.0
plumbing, wells
  + 0 more
I called after hours ( non emergency) and left a message. The call was returned the next day asking questions about our situation. I was advised they’d get back with me, which they did and an appointment was scheduled the following day. They came between the time promised and prepared with replacement equipment to fix our water pressure issue. The technicians were polite, professional and answered our many questions. The tank was repositioned to better fit into the corner space, which provided a tad more space, but looks much nicer.
Description of Work: Replaced holding tank and regulator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah D.
05/2020
1.0
plumbing
  + -1 more
We contacted D&D Plumbing on April 8th to inspect and repair a pump in the elevator shaft of one of our commercial buildings. We also reported the issue on the same day to our elevator maintenance company, who went to the site and turned off the faulty pump until it could be repaired. After nearly a MONTH of waiting for an update or call back from D&D (we own and manage several commercial properties) and not hearing back from them, we contacted D&D today, only to be told that when they went to the building, they couldn't get into the elevator shaft so they just left..... and thought they would just wait until WE called THEM back to let us know they weren't even able to get in. Shoddy communication, poor service, they MUST NOT NEED THE BUSINESS. DO NOT RECOMMEND.
Description of Work: Pump repair in elevator shaft

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Mike M.
09/2017
5.0
plumbing
  + -1 more
There were one worker. He was there for maybe 45 minutes to half an hour. He got done pretty quick.
Description of Work: They installed a new shower valve for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Tom H.
06/2017
5.0
plumbing
  + -1 more
We got four quotes. Mike from D&D had the best estimate and seemed the most comprehensive and knowledgeable. He's the one that pointed out the drain issue and said he'd include that with the re-pipe. He commented the old install appearance made him embarrassed for the profession. Mike and I had discussed different types of piping and fittings (I'd done a lot of research). He contacted me asking if I'd rather use Rehau's new Everloc+ system (a PEX compression sleeve) in place of the standard copper compression fittings. I'd already seen it and was impressed, so we went for it. We had to re-schedule once for parts they needed to order, but it fit our schedule so no harm done. They arrived on time, we did a walk through of the existing piping and expected new placement of pipe, water heater, etc.; D&D indicated they might be done the same day. Later, they realized they didn't have a couple of connectors needed for the shower/bath and had to overnight order. As they finished up for the day, I noticed they hadn't made a spot for the expansion tank Mike said we needed; they hadn't brought one, so they added that to the needed supply list. They kept us involved on decisions of how to run the pipe to minimize drywall tear out, placement of an interior main water shutoff, placement of the water heater, replacement of two outside hose bibs, and replacement of three faucets we supplied. While they probably could have done the job in one day, Mike had estimated two. We planned for no water availability overnight by filling several buckets for toilet use and washing up, so it wasn't a problem. On the second day they arrived later than expected due to the overnight order shipment being late, but they got the job done in reasonable time on the second day. The piping now looks like it was done by a professional, sturdy attachment to joists, water heater where it belongs, short runs to outlets, and properly hanged drain pipe. With the water back on, we found one connection at the water heater hot line with a very slow drip. With that fixed, the crew cleaned up and departed with our thanks for a good job. Shortly afterward, we found the connection at the water heater cold line also had a very-very slow drip but it stopped and we chalked it up to the compassion sleeve and pipe continuing to shrink back to normalt as designed. It's been a week now and none of the connections show any issue, so we'll feel confident getting the dry wall fixed. We haven't received the final bill, but expect it will be within reasonable range of the estimate.
Description of Work: We bought a small 27 year old, 1100 sq ft log cabin with Qest poly butylene (PB) piping. PB is known for significant failures growing worse with age. The installation was questionable with large loops hanging from the joists and one make-shift manifold. The water heater was in the crawl space with lengthy pipe runs instead of the utility room inside. And, the main drain didn't have proper drop toward the septic tank, with a 4-6" low point 20' from the actual exit out the crawl space. We wanted to do a complete re-pipe with PEX-A, move the water heater inside, correct the drain problem, plumb for a future dishwasher, and install an inside shutoff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$2,724

Derek T.
06/2016
5.0
plumbing, wells
  + 0 more
unknown
Description of Work: Installed Dishwasher. Very professional, good people. Everything was cleaned up and the kitchen looked great. I would definitely use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

David Z.
08/2015
5.0
plumbing, wells
  + 0 more
unknown
Description of Work: Replaced plumbing in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Brian H.
05/2015
4.0
plumbing, wells
  + 0 more
unknown
Description of Work: Replaced the Toliet Seal to stop leaks. |Coming back ~Jun 09 to replace bolts on the seat.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Mary J.
01/2015
5.0
plumbing
  + -1 more
They were early, and in fact, I had given the wrong size for the garage door, no problem, they rescheduled and did not charge me for coming out again. Great company.
Description of Work: Install garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

William B.
09/2014
4.0
plumbing, wells
  + 0 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Mike M.
04/2014
5.0
plumbing
  + -1 more
Very well will definitely use D&D again.
Description of Work: Gave me some ideas on future projects that I will be using them for soon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$800

David Z.
08/2013
5.0
plumbing
  + -1 more
They were very courteous, prompt, and polite. They took the time to get a tool that they did not have with them & returned to complete the job. They did not charge for their time to get the tool, & they worked until the plumbing problem was fixed.
Description of Work: D & D fixed a plumbing problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Vincent C.
07/2013
5.0
plumbing
  + -1 more
He came out the first time for a simple de-winterization on a house I had recently purchased and showed us how the water pump had cracked and said he would need to replace it. He explained that we could get a cheaper one from a big box store but also said it was very likely that the same thing would happen again and offered to pick up a more reliable on.e After a little bit of phone tag (mostly my fault) he was back in a timely manner and had the new pump installed and even moved it away from the wall and recommended that we build an insulation box with an incandescent bulb (not a heat lamp because he has seen them start fires when they get too hot). He gave us great information was very friendly and professional.
Description of Work: provided and installed new water pump and de-winterized house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Beverly L.
04/2013
5.0
plumbing
  + -1 more
Good, fast, efficient service!
Description of Work: We called them to install a new dishwasher and when they arrived we had several other items on our list to ask them to do. We had them repair a bathtub faucet, a shower valve, toilet bolts, etc. They did everything that we asked, even though they were not scheduled to do so. They were fair and reasonable in the billing and efficient in their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Herb A.
10/2012
5.0
plumbing, water heater repair
  + 0 more
The young man was very proficient, knowlegeable, and courteous. I would recommend D and D to anyone.
Description of Work: Installed two new bathroom commodes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

John C.
10/2012
5.0
plumbing
  + -1 more
Very professional, great follow up and communication. Personable and easy to deal with. The installation was excellent and very quick.
Description of Work: We moved into a brand new house and needed heavy water trteatment. I decided to go with the Easy Water system and found D&D on their website.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Kathleen A.
08/2012
5.0
plumbing
  + -1 more
Mike happened to be in area and came over approx. an hour after I called.He found the problem and recommended that I call manufacturer and get replacement part under lifetime warranty. He spent about 30 minutes and was very professional, courteous. Will call them again with no hesitation. Would highly recommend.
Description of Work: I was having a a water flow problem with kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Peter B.
03/2012
5.0
plumbing, wells
  + 0 more
They are very responsive and professional. I would give them A's for everything. We have used them several times before and will continue to use their services.
Description of Work: They installed a new pump for our well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Noah K.
03/2012
4.0
plumbing
  + -1 more
They did good work. They were very punctual and were here everyday until the work was done. I thought the price was a little expensive. The quality was very good.
Description of Work: We had the house plumbed.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28,000

Bettie G.
09/2011
5.0
plumbing
  + -1 more
The whole thing came off perfectly. I was very satisfied.
Description of Work: Dan and his crew configured my plumbing system so that I could winterize the house so that the pipes don't freeze in the winter. I got the appointment quickly, they came on time, and worked diligently to complete the job in a reasonable time. They did a great job! I highly recommend them and will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Dawn D.
09/2011
5.0
plumbing
  + -1 more
I called them and left message with office. They quickly returned my call and asked what was wrong. When they got to our home they were very professional and efficient in their skills. They were only here less than 1/2 hour. We will use them again. We highly recommend them to anyone.
Description of Work: leaking tee piece in a water line. They removed the tee and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108.63

Herb A.
09/2011
5.0
plumbing
  + -1 more
Dan and his associate did a wonderful job with the faucet work and has been our plumbers for many years. Their response was fast and courteous and I highly recommend D &D Plumbing to anyone. Prices are reasonable and work is excellent.
Description of Work: Replaced sink faucet in the bathroom and tightened all pipe fittings under the sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Noah K.
04/2011
5.0
plumbing
  + -1 more
No problems with D&D. We will use them in the future for any other projects or repairs that may come up. Recommend D&D without any reservation. Workmanship was excellent.
Description of Work: D&D is a family owned and operated business. D&D did all the plumbing in our new house construction. Bills were itemized with each item and/or hours worked by individual workers. No hidden costs. Questions and changes were answered/resolved immediately in a very professional manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,600

    Contact information

    24924 Northwestern Pike, Romney, WV 26757

    http://www.danddplumbingllc.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Wells and Pumps,
    Water Heaters

    FAQ

    D & D Plumbing LLC is currently rated 4.7 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    D & D Plumbing LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, D & D Plumbing LLC offers free project estimates.
    No, D & D Plumbing LLC does not offer eco-friendly accreditations.
    No, D & D Plumbing LLC does not offer a senior discount.
    Yes, D & D Plumbing LLC offers emergency services.
    No, D & D Plumbing LLC does not offer warranties.
    D & D Plumbing LLC offers the following services: Installation of water heaters, [conventional or tankless] pressure tanks, well pumps, floor heat & new installation or repair plumbing, roto rooter, and excavation
    Heating & air

    Contact information

    24924 Northwestern Pike, Romney, WV 26757

    http://www.danddplumbingllc.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM