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Frontier

Phone Service - Landline, Internet Service, Phone Service - Cellular,

Reviews

4.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
40%
2
0%
1
0%


Rating CategoryRating out of 5
quality
3.3
value
3.3
professionalism
4.3
responsiveness
4.4
punctuality
4.7
Showing 1-5 of 5 reviews

willard A.
05/2015
5.0
internet service, landline phone service
  + 0 more
.
Description of Work: They provide internet and home telephone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Julie D.
02/2015
3.0
internet service, landline phone service
  + 0 more
They said the bill would be only $16 more per month with Internet, but when my bill came, they prorated the current month and then charged a month in advance, and added many unmentioned fees. I would go elsewhere if I had a choice!
Description of Work: Frontier is the only ISP available where I live. There are no other providers that service my rural area. So I have no choice. They provide Internet and telephone services.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
punctuality
4.0

$150

Sue M.
01/2015
3.0
internet service, landline phone service
  + 0 more
I contacted Frontier. The service rep. did make an adjustment to my bill until they can supply me with a faster internet service. They basically said it will be sometime before this happens. Some days it works better than others.
Description of Work: I use Frontier internet and phone services. They are the primary one available in my service area. My internet is extremely slow at home. They say it is due to living in an area of high demand.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
3.0


Charles W.
09/2014
5.0
phone wiring, internet service, landline phone service
  + 1 more
Man came in the house and plugged in the router, adjusted it and gave me the password.
Description of Work: Added some items to the phone line and plugged in the router, adjusted the router.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia A.
09/2014
5.0
cell phone service
  + -1 more
No services needed.
Description of Work: No services needed yet.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    unknown, Ripley, WV 25271


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Phone Service - Landline,
    Internet Service,
    Phone Service - Cellular,
    Phone Wiring

    FAQ

    Frontier is currently rated 4.1 overall out of 5.
    No, Frontier does not offer free project estimates.
    No, Frontier does not offer eco-friendly accreditations.
    No, Frontier does not offer a senior discount.
    No, Frontier does not offer emergency services.
    No, Frontier does not offer warranties.

    Contact information

    unknown, Ripley, WV 25271