WV Restoration & Remodeling

Exceptional quality of work and honest.

Different crews of 2 did each door...they did a good job on the entry door except for putting shims under door to level it for closing and not doing any insulating around shims. Company owner came in early 2013 after I had gone to H.D. in search of caulking...there was quite a bit of cold air coming in under door and my husband could actually see daylight. Home Depot salesperson said they would contact installation company, as it was under warranty. Owner came and caulked inside and out, and then returned again in warmer weather to check caulking and see if it needed anything additional. As far as storm door installation, all went very well. I am happy with the jobs done, now that the caulking has been added. Only other negative is that the touch-up paint for exterior and interior of entry door was not left for us...we called company and were told that the owner had it in his truck and would drop it off. That did not happen, so Home Depot ordered new touch-up paints for us.

See above.

They came to my house and measured my door openings to make sure the size was right. Home Depot had the ordered wrong size for the doors but this contractor saved the mistake and submitted the right sizes. They cleaned up everything beautifully. There were no mistakes, no problems, everything was great. They were early, polite, and very kind. Bog gold star!

Contractor was timely and very competitive with his estimate and began job when promised. Work by his crew continued for 1 day and ended incomplete. We paid the contractor that day! We have been unable to get the contractor back to complete the work for almost 2 years! We placed 5 calls over this period and were promised that it would be put on the schedule. No Show! In late fall of 2010 we called again and the contractor came out to look at the incomplete job. The contractor promised to return in a couple of days. Still No Show! On each call we left messages informing him that the job being incomplete is causing problems with the house. Birds are flying freely in and out of the attic and messing on the house. Also I am unsure if the roof boot was properly sealed. He was to check that also when he came back out. Mastpipe was not completely secured (clamps missing). Damaged soffit was not repaired. Seal was not checked.

We purchased our 105 year old Victorian house in March 2008 under an FHA 203K Rehabilitation Program. After struggling for 2.5 years with a couple of poor and unreliable contractors, spending a lot of money and trying to get our house finished and liveable, we found Bob Spencer of WV Restoration and Remodelling. What a revelation to have a trustworthy and reliable contractor that does outstanding work! He painted and repaired all exterior house trim; completely restored the front porch using spindles and woodwork copied from the originals; reglazed and repaired 31 windows and installed storm windows; restored/remodelled our 1/2 bath downstairs; refinished all oak hardwood floors downstairs; replaced missing oak trim and woodwork; repaired 2 antique tile fireplace hearths; finished our kitchen and pantry remodelling by hanging wall cabinets and fabricating missing trim and a multitude of small repairs. His crew are concientious, meticulous and truly enjoy working on these old homes - their workmanship is second to none! We couldn't ask for more and would recommend Bob to anyone contemplating restoring or remodelling an old house.