Picture Perfect

Bathroom tiles were good but never finished paint, I finished it myself. Had to clean up after him Bedroom went ok all in all, took much longer than it should have. Had to clean up behind him. Kitchen/dining room never finished. Installed lower cabinets, but drawers keep falling off track, upper cabinets still in my basement, plumbing not done. However, never paid in full for this luckily.

Timely, professional, did a great job and the price was fair

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Will was fantastic to work with. He was very fast to respond to my initial call for a quote, gave a reasonable estimate, and scheduled the work quickly. When things didn't turn out quite as planned at first (not his fault), he went above and beyond to fix the issue, as well as offering to give the room other upgrades to really make it special. He couldn't have been more professional, courteous, and attentive. He's the only contractor I will use for any future projects - I've never had a better and quot;customer service experienceand quot; than what he provided. Highly, highly recommend him.

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This is the best experience I have ever had with a contractor. We had an emergency situation where our sewer line had leaked and raw sewage had been collecting under our home. A plumber had come to fix our toilet the day before and had discovered the issue. We have three children and had no way to use the bathroom - we were having to walk down to a gas station at the end of our street and when I told Will this, he got right on top of fixing our issues!! Will and his crew came out the very next morning and got to work... he even stayed there with me while the other plumbers came back to try and snake our toilet to see if they could find why our line had broken so that I wouldn't be taken advantage of. He contacted the city water department to have them run a camera through our lines as well. Come to find out, whoever had plumbed our home during a remodel (before we bought it) did a really bad job and had actually caused part of the issue. Will and his crew found all of our problems, fixed the leaks, redid the plumbing, cleaned the raw sewage up, put down lime and plastic and made our home functional and safe again. He did an amazing, thorough, quick, and affordable job for us. We will definitely use Picture Perfect again!

Will came into our office to see if he could do some painting for us. My husband talked with him about the other job, Will went to the rental immediately to review what was needed. The next day, he came with an estimate, and set up to do the job the following day. He even called the gas company tech to make sure he did it right. The job was completed on time and correctly. We plan to use Will's company for 3 other jobs coming up. We found him to be a very nice man who is honest with integrity. I was so impressed with him, I told him to feel free to put out business cards in our office. It would surprise me to find anyone with a different opinion of him or his work.

They were suppose to paint the Interior of the house, PRIOR to the flooring installation. They had 2 weeks to fix the drywall, and paint. They showed up 2 days prior to the flooring installation, and I knew at that point that this was not going to turn out well. There was no way that the drywall would be able to dry and get painting done before the flooring went down. Sure enough, they did get the painting done before the flooring guys! Then when the carpet in the bedroom was being installed, they screwed up the paint on the walls that weren't totally dry. Best was yet to come! After the flooring guys scuffed up the newly painted walls, Picture Perfect touched up the walls with different color paint. When I showed up that weekend, the wall that was supposed to be a darker color had splotches of a different color all of the wall. I was pretty hot! I wanted to get the kids in their bedroom that weekend, and that couldn't happen now! At that point, I knew how bad they did the drywall repairs that needed to be done before they painted, so I told them that I would need to approve the drywall in the kitchen before 1 drop of paint goes down. About 2 weekends later, they told me that were done and asked me to look at it. I made a trip (4 hours) to go see it, and it wasn't any better than the last time I was there! I took pictures, and stated, "I'm not sure if you saw it, but it wasn't close to be done!!" I also smelled smoke on our kids bed, but not the rest of the house. I didn't say anything to my husband about the smoke, but when he laid down on the bed he told me the same thing that I was thinking at the time that "I think his guy took a nap on our kids bed!!" That's exactly what I thought, but I didn't want to say anything to him until he said something first! Anyways, our family was coming over Halloween weekend and if I allowed them to keep working I was going to spend Halloween weekend cleaning up the house and wiping off drywall dust the day prior to family showing up. So, I had to fire them. I couldn't take the mess any longer. It shouldn't have taken a month to do the job, but it just wasn't their priority I guess. I think they gave the job to some guy that was slacking on the job, and taking his 'ol sweet time taking naps on our bed and using my NEW KITCHEN TOWELS to clean up paint and throwing them in my washer hoping that the paint would come out! The moron should have known the paint wouldn't come out after it dried up on the towels! I bought matching set of kitchen towels at Kohl's and now short a matching towel! They also set all of stuff, including clothes and electronics on the screened porch! It's only 100% humidity outside, so all of clothes that I was waiting to put in the closets after they were painted and DRIED, had to be washed in order to eliminate the musky smell! More work that I had to do because of them. The wall that they were suppose to drywall now has a crack down the entire joint, which I'm guessing occured because they didn't tape the joint. They didn't patch ANY nail holes prior to paint, and some locations left the nail in the wall and painted over it! I had told them when they came to quote the work that they need to fix the holes and any other areas where the walls needed repaired prior to painting. When I complained about the kitchen drywall repair, his comment was, "Well there is Done, and Perfect". If you saw the walls, this was NEITHER!!! That comment was probably the thing that made up my mind on whether to fire them, or let them finish the job; but at the rate they were going, I didn't need them in the house for another month! The Owner, Will, was a nice guy, but I think he just didn't go back to the house after the flooring installation. He should also make sure the client is happy with the wall prep prior to painting. The painter that I hire in Indiana doesn't have to get his clients to approve the wall prep because he's very meticulous about his work, and takes several days to prepare the walls for just one room!

Will was a great guy. very nice easy to understand in process explanation. Helped me chooses the colors that were best for the furnature and other things i have and maximize my space potential. He has a carefree way about how he works which is indicative of an artist, which is what he is. He saved us money where he could showing us trade tricks to saving money i didnt know existed. over all he is the best painter i have ever seen. very fast and accurate. great experience. not only did i get a completed job under time and budget but i feel like i met a friend. Thats how he made us feel, ONLY after we exercised our right to communicate with him. He even took me to choose my colors, together.