Grogg's Home Services

I have scheduled an appointment with Groggs to service the geothermal unit. Groggs will be visiting in a few months.

Our church building is 60+ years old and has had numerous plumbing problems over the years. We have used many local Plumbing and Heating companies through the years. None of the others could even compete with Grogg's Plumbing Co. The two servicemen that came for the job were prompt, knowledgeable, professional, through and cleaned up any mess at the end of the job. If we have the need, we will definitely be calling on you for any repairs. I wish that you had local resources available, (Clarksburg), but am more than pleased with the service work, and service men that did the work. Please pass on our gratitude to the two service men for their over the top professionalism and craftmanship. This was a great commercial job.

Very professional, prompt, friendly, you call them if you have a problem and they're there, they come right out.

Working with Grogg’s from the very first step of the HVAC replacement process, which was the estimate process and walk-thru, to the completion of the installation and familiarization with the technicians, the entire experience was pleasant and very professional. Keith Blair came to the house and gave estimates on several packages adding zero pressure to select the one that best suited us and our home. He was knowledgeable, accommodating, and made everything easily understandable to help us make a sound decision on replacing our 37 year old furnace. Once we selected the HVAC system for our home, dealing with Grogg’s administration and financial personnel was also an easy and seamless process, as we came to terms with a great finance program with an affordable payment plan. We then scheduled the work 10 days into the near future, which was done as scheduled and completed within the two days they promised. Technicians Ryan & Josh did a great job as the removed the old system and installed the new one with great attention to housekeeping and detail. Andrew & Dominick also came in on day one and cleaned the air ducts which we thought would be a messy process, but they minimized dust and even the noise that accompanies their equipment allowing both my wife and myself to work from home with zero interruptions as they all worked in the basement and throughout the house. In all the job was very well done. The new furnace and new A/C both work great and look great. We decided to use Grogg’s for our HVAC replacement based on some "word of mouth" advice from several colleagues at work. We are so glad for their advice as we are extremely pleased with Grogg's work and service, the customer attention they afforded us, and the final outcome.

They are good, professional, and absolutely no criticism to them.

Our 24 year old furnace died (failed exchanger) on a Wednesday evening, although we did not know that was the problem. Service day came the next day to check out our issues and discovered the problem. Sales rep came the next day and gave us some options and pricing. We decided on a new system. Installers came the following week, removed the old system (furnace and outside air conditioning unit), and installed the new system. The work was done very well, they did not leave a mess, and they explained everything before leaving.

Perfectly. Despite the rain, Dave Scott arrived on time and he checked all around the house even in the rain. Very much appreciated.

we got it done quicky and they did spend extra time to clean coils with me

Greg fixed it fast. He was very knowledgeable and professional.

I have no complaints at all, they showed up when they said they will and a reputable family owned company.

Perfectly. Travis W was informative, professional. Knew exactly what was wrong just by our description over phone.

No charge and he was very professional and asked if he could do anything else while he was there. He was very personable as well and had a lot of experience, which is always appreciated.

Seth W was the technician and he did an amazing job. He called to acknowledge the call and provide an idea when he thought he would be at my house. This was the coldest day of the year and I was worked in order or call. I have been using their service for close to 21 years.

Travis is very knowledge of his job; punctual; courteous and polite.

Very well. The initial visit was professional, thorough and friendly. The installers were also friendly and kept me up to date on what was happening throughout the day.

Quick and efficient. Answered all questions with patience.

Excellent service and very knowledgeable.

Aaron and the other electrician working with him did a wonderful job with the installation, explanation of how to operate the generator and site cleanup. I was pleased with all aspects of the installation and would highly recommend Aaron and Groggs HVAC to anyone.

The work was done well and thoroughly, Our questions were answered patiently.

John did an excellent job at a fair price. We always call Grogg's for heating/ac and plumbing issues.

Trey did a fantastic job with my issue. He was very professional in determining issue and explaining problem and repair costs. Impressed with your great performance.

Once we got him comfortable as possible everything went as smooth as silk.

The serviceman knew exactly what to check and it was fixed within 15 minutes!!

We called Grogg's Heating and Air Conditioning. They said it would cost a little extra because they would have to call someone out since it was 4th of July weekend.. We said that was fine. Within four hours the technician showed up and replaced the fan. The air conditioning has worked fine ever since.

I don't know what they could of done better. I would recommend them. They were fine.