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Landscaping by Hillcrest

Landscaping, Pavers and Hardscaping, Lawn and Yard Work,

About us

Family owned & operated. Locally owned & operated.

Business highlights

39 years of trusted experience

Services we offer

Landscaping, snow removal, leaf removal, spring clean-up, retaining brick walls, patio-pavers, stone walls, decorative fencing, gazebos, decks, outdoor kitchens & living space, fireplaces, fire pits, grills, patio & pool-side, entertainment space, soil erosion, surface water drainage solutions, terracing, timberscapes, rock gardens, waterscapes, flowerscapes, nightscape lighting, quality, hand selected nursery stock, perennials, grading, seeding & sod.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.418 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
11%
3
6%
2
11%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.4
responsiveness
4.1
punctuality
4.3
Showing 1-18 of 18 reviews

Jane S.
01/2016
3.0
landscaping
  + -1 more
unknown
Description of Work: The work done by the crew was fabulous, but the owner claimed add on expenses after the job was totally completed. She then threatened to come by to my property and remove part of the landscaping! Just make sure you get everything in writing, because she did the same thing to my neighbor.
Rating CategoryRating out of 5

Pamela D.
01/2016
5.0
landscaping
  + -1 more
.
Description of Work: Landscaping by Hillcrest
Rating CategoryRating out of 5
Yes, I recommend this pro

Pamela D.
12/2015
5.0
landscaping
  + -1 more
Excellent and professional in business and design
Description of Work: House front landscaping and wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

tami K.
08/2015
2.0
landscaping
  + -1 more
BAD BAD AND WORSE. Not only was I over charged by 40,000 they left my yard in a total mess. Rocks dug into ground no grass, I felt this would be professiona but completely disappointed. I gave her amount I had to work with but exceed that amount refusing to return my money that was paid for double charges. She refused to talk to me but assured me she would repair my lawn. It's the 4th fall after the project complete, not. Once again screwed!! I will have to pay another company to clean Hillcrest mess up!! Disappointment. Makes me sick paid 280,000. Seriously?
Description of Work: The provider overcharge me time and time again assuring me I would receive the amount back if all blocks were not used. Changed prices on invoice after telling me a price, the job was not complete I was left in a holy terror of a mess. Their trucks ran over existing LANs ape and lawn was destroyed assuring me it will be fixed. Unfortunately the job has been disaster. Would not recommend!!

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$280,000

Jennelle A.
08/2015
5.0
landscaping, hardscaping, pavers, gravel
  + 1 more
I would absolutely use Hillcrest again. They were definitely expensive, but worth it. We had a very large wooden retaining wall that was failing and had a very difficult time finding a contractor to replace it. Hillcrest came and assessed it and worked with us on a plan to replace it. The only responsiveness issue was getting the quote, which took longer than we expected, but after that they were on top of everything. The crew that did the wall was AMAZING. They worked extremely hard all day and were very communicative about issues that came up along the way. Overall--worth the price.
Description of Work: Installed a stone retaining wall and tore down old wooden retaining wall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$19,000

Benjamin W.
08/2015
5.0
landscaping
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL S.
10/2014
5.0
landscaping
  + -1 more
The wall looks great. As I followed the daily progress, it seems to have been properly and well constructed. They remulched the area which looks real nice. Very impressed with the cleanup after the job was completed. I've had past jobs completed where the cleanup afterwards was lacking. I would highly recommend to others and use again myself.
Description of Work: Tore down and rebuilt a large section of a 6 foot high retaining wall that was starting to have a severe lean to it. Because of limited access, they had to hand dig the dirt and gravel behind the wall and remove using wheelbarrows. Pretty labor intensive for the amount being removed. They then had to reverse the process and use wheelbarrows to bring in all the new dirt and rock. Once wall was completed, they remulched the area and reseeded the areas where the grass was worn due to foot traffic.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Stacie A.
05/2014
5.0
landscaping, hardscaping, outdoor lighting, lawn service
  + 2 more
We have loved every single thing Christy and her crew have completed. You get what you pay for and Hillcrest delivers first class service. They are efficient, professional and CLEAN. When they show up they are ready to work! They complete the job in a timely manner and are meticulous in their clean up. I would highly recommend Hillcrest.
Description of Work: They have provided multiple services from landscape design, new landscape install, landscape lighting install, trimming and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda M.
04/2014
5.0
woodworking, landscaping
  + 0 more
unknown
Description of Work: Complete trim of existing landscape, removal and replanting. |We have use Christy Scarberry for over twenty years. Yes, the cost is a bit more BUT you get a prompt knowledgeable crew with equipment who completes the job in record time according to your wishes. Others hv a smaller crew and limited use of rental machinery.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Shelley C.
02/2014
2.0
lawn service
  + -1 more
Showed up while I was on vacation to complete job. Did not complete work as discussed. I really think she forgot what we talked about. Soon as I returned home, started calling me for payment.
Description of Work: Many delays due to weather. Larger customers first.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0


Roger V.
02/2014
5.0
landscaping
  + -1 more
good, no problems
Description of Work: retaining wall, concrete work for car port, french drains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Ed W.
06/2013
4.0
landscaping, hardscaping
  + 0 more
Installation went well, the work was completed in two days and turned out well. The only complaint I have is that they did not honor their 1 year guarantee on plants. Their advertising claims they have an and quot;Excellent Guaranteeand quot;. I had a few plants that died and needed replaced. After three phone calls I could not get a straight answer on when the plants would be replaced. During my last call, the secretary said she would notify the owner, Kristy Scarberry about the dead plants. It's been over two weeks since then and I've heard noting from the company.
Description of Work: Installed landscaping and stone wall in the backyard.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$12,957.5

Greg H.
04/2013
5.0
landscaping
  + -1 more
I have not started any work yet. They came out and looked at my yard. Probably three or four days after that they called with an estimate. The estimated price is roughly $5,000. So far I have nothing to dislike about them; we have not moved very far into the project yet. I decided to go with them because their reputation around here was pretty good and they were one of the first people to actually get back to me with a quote. I am waiting on them to tell me when the supplies are here; then they will start working.
Description of Work: I got a quote from Landscaping by Hillcrest to do some terraced landscape walls.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Andrew H.
04/2013
5.0
patios, lawn service
  + 0 more
Their service was good but we liked to have paid less for it. They were punctual. We called 4 different companies and they were the only ones that actually showed up. So they were responsive and professional. All the people that worked for them were knowledgeable and actually professional. We will use them again in the future if we need to.
Description of Work: We used Landscaping by Hillcrest for leveling out our yard and they put grass in too. They also built a brick patio.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Crystal L J.
12/2012
5.0
landscaping
  + -1 more
Everything went great, especially since the weather cooperated. The three distinct areas were worked on one by one, keeping with the layout Kristy provided during our discussion/review of the landscaping plan. The crew arrived ready to work each day and there were plenty of people available to complete the work in a timely manner. A wonderful experience to have individuals show up ready to work and everyone clearly enjoyed working. I spoke with the workers throughout the day and everyone had a great attitude and was very professional. The finished product fits the style of my house perfectly and I can't wait until the spring to see the trees bud, and the spirea, flowering grasses, rosh bushes and day lillies begin to grow. I highly recommend Landscaping by Hillcrest. I plan on having another estimate completed for the area at the end of my driveway. I also plan to have them come back yearly to refresh and refurbish the three areas with mulch and trim/update plants as needed. Thanks Kristy and thanks to Landscaping by Hillcrest for a wonderful experience and a beautiful yard!
Description of Work: They removed a grassy area I no longer wanted to mow and replaced it with a rock bed "stream" effect surrounded by mulch, day lillies, rose bushes, holly bushes, spirea, a dwarf everygreen tree, an evergreen "bush", a decorative teee, large decorative rocks, flowering grasses and some other perennial plants. They carried the same theme to an area next to the driveway combining intertwining areas of river rock and areas of mulch with rose bushes, holly bushes, flowering grasses and more large decorative rocks. In addition, they terraced the side of the house with block using the same rock bed and mulch bed theme with holly bushes, rose bushes and large decorative rocks. Everyday the workers cleaned up any debris from the day and cleaned off the driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Susan F.
11/2012
5.0
landscaping, mulch, pavers, gravel
  + 1 more
Perfect, from start to finish!
Description of Work: Contacted Landscaping by Hillcrest and arranged for an on-site inspection of what the job would entail. Kristy came out, took notes and made up a plan for the job. After meeting with Kristy at her office, we discussed what type of plants and trees we were looking for, as well as the maintenance aspects and look we wanted to achieve -- low maintenance, accentuate the home's features and achieve updated curb appeal. We pulled out most of the old landscaping ourselves (which was our choice) and arranged for them to remove a large pine on property. Everyone was very professional, friendly and did a wonderful job with the landscaping. Great placement, flow and selection, with beautiful and unique accenting. Did a wonderful job of cleaning up afterwards. In addition, they loaded and hauled away all of the old landscaping. After job was finished Kristy telephoned to follow up and told us not to hesitate calling with any questions we may have in the spring. We will definitely use Kristy again for any landscaping needs we may have in the future. Thank you Landscaping by Hillcrest!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Harris G.
09/2012
4.0
landscaping
  + -1 more
i
Description of Work: They did a great job on our landscaping. They fell behind on their schedule, but once they arrived the work they did was excellent. The designer is also really good at placing and arranging the plants. I'm glad I had them do my landscaping.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$3,500

Bill G.
08/2012
5.0
landscaping, hardscaping, outdoor lighting, woodworking
  + 2 more
The biggest thing about Landscaping by Hillcrest is that Christy, the owner, is an artist. She can create a design that is far more artistic than anyone else here in Huntington. Christy and her staff know their stuff. They come in, do the work, clean up, and leave. The price is expensive but the quality of work you get is commensurate with the cost. In my opinion you get a product you just cannot get anywhere else. The finished project was lovely and beautiful. People drive by and think the work is gorgeous.
Description of Work: Landscaping by Hillcrest did all our design work, built stone retaining walls and exterior stairs, and installed exterior lighting segments. They have been coming to do jobs for me for the past fifteen years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

    Contact information

    Po Box 459, Ona, WV 25545

    www.landscapingbyhillcrest.com

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Landscaping,
    Pavers and Hardscaping,
    Lawn and Yard Work,
    Landscaping - Lighting,
    Finished Carpentry and Woodworking,
    Stone and Gravel,
    Patios,
    Mulch and Topsoil,
    Greenhouses/Nurseries,
    Snow Removal,
    Fireplaces,
    Leaf Removal

    FAQ

    Landscaping by Hillcrest is currently rated 4.4 overall out of 5.
    Landscaping by Hillcrest accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Landscaping by Hillcrest offers free project estimates.
    No, Landscaping by Hillcrest does not offer eco-friendly accreditations.
    No, Landscaping by Hillcrest does not offer a senior discount.
    No, Landscaping by Hillcrest does not offer emergency services.
    Yes, Landscaping by Hillcrest offers warranties.
    Landscaping by Hillcrest offers the following services: Landscaping, snow removal, leaf removal, spring clean-up, retaining brick walls, patio-pavers, stone walls, decorative fencing, gazebos, decks, outdoor kitchens & living space, fireplaces, fire pits, grills, patio & pool-side, entertainment space, soil erosion, surface water drainage solutions, terracing, timberscapes, rock gardens, waterscapes, flowerscapes, nightscape lighting, quality, hand selected nursery stock, perennials, grading, seeding & sod.

    Contact information

    Po Box 459, Ona, WV 25545

    www.landscapingbyhillcrest.com