Miller Plumbing and Gas Services

Once part arrived, we had a hard time getting in touch with them to install it. Two weeks later the job was finally completed.

We came home from work and heard an odd hissing noise when we took our dog out. My wife went into the unfinished basement and saw that the water heater was leaking. A small pool of water was beginning to form under the water heater and into the unfinished basement. My wife immediately got to looking for plumbers for the job. It was close to six o'clock in the evening day after Halloween when many Halloween celebrations were being held that night delayed from Superstorm Sandy in our area. We received a call back immediately from Mr. Miller and his team. He came right out and gave us the news that the 20 plus year old water heater was needing to be replaced. He got immediately on the phone and found the supplies needed to do the job that night! He came back with the estimate and told us it was no problem to finish the job that night. He told us to give him some time to get the supplies and he would be back to get the job done. He said in the meantime he was going to drain the old water heater while he went to get the new one and other things needed to do the job. He arrived back in the time he said it would take to get the supplies and went right to work with another member of his team even though it was close to eight o'clock in the evening! The team took their time and were very respectful of not only our home but our dog. The team answered all our questions when done with the job and the quote they gave us for the job and supplies was exactly what the quote was. All in all it took them till close ten thirty in the evening when they showed us how to look out for the new water heater and answered all our questions. For people who aren't plumbing experts like my wife and myself, the team and Mr. Miller was very patient with us and never seemed to rush us and our understanding of how to look out for problems with the new water heater and explanations of how it was to work. We were so impressed with their work and care and concern for our home, we would hire them in a minute should another problem arise. Mr. Miller's knowledge of plumbing and all that it deals with is top notch as well as his care and concern for someone's home and the problems that can arise with home ownership. We are very impressed.

Fine

We had plumbing problems 2 days before Christmas with family coming. This owner came out amd worked very late hours on Christmas Eve even though he had family of his own. He gave us a discount that saved well over a 1000.00. The only thing was he was about 30 minutes later than we had planned but he more than made up for it by working so late the next evening.,