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Secure US

Home Security Systems, Home Automation

About us

West Virginia based company with approximately 60 employees.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Secure US provides security and fire alarm systems, CCTV, camera systems, home automation, fire and sprinkler system inspections, and backflow and sensitivity testing.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
Showing 1-1 of 1 reviews

Canon F.
12/2012
2.0
home security systems
  + -1 more
They installed a security system. They did a terrible job installing the security system. They never showed up on time, they did not return phone calls in a timely manner, and they tracked mud throughout our brand new house during the installation. They also had to come back multiple times to fix the issues that they cause during their first installation. After multiple complaints, they did provide us with 6 months free service, but I would much rather have had the correct stuff installed in the first place.
Description of Work: They installed a security system in our new house.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$1,000

Response from Secure US
As stated by the customer Secure US responded to this issue and credited the account for the trouble. The account is currently in good standing and any issues that have come up since the original problem have been dealt with appropriately to ensure the system is functioning properly.

    Contact information

    63 Don Knotts Blvd Ste 2, Morgantown, WV 26508

    www.secureus.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems,
    Home Automation

    FAQ

    Secure US is currently rated 2 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Secure US accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Secure US does not offer free project estimates.
    No, Secure US does not offer eco-friendly accreditations.
    No, Secure US does not offer a senior discount.
    Yes, Secure US offers emergency services.
    No, Secure US does not offer warranties.
    Secure US offers the following services: Secure US provides security and fire alarm systems, CCTV, camera systems, home automation, fire and sprinkler system inspections, and backflow and sensitivity testing.

    Contact information

    63 Don Knotts Blvd Ste 2, Morgantown, WV 26508

    www.secureus.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed