Seriously, the man could have charged me $150 for a service call, but instead, he told me exactly what to do over the phone. I had self diagnosed a clogged toilet drain, but after asking a couple questions, he recommended deliming the jets where the water comes into the bowl. Told me exactly what product to buy, where to get it ($3.95 at Hugharts) , and how to do the treatment. Worked like a charm! If and when I have an actual plumbing issue PhD Plumbing will be my first call.
Description of Work: FIXED MY PROBLEM FOR FREE OVER THE PHONE!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lynn S.
09/2017
5.0
plumbing
 + -1 more
.
Description of Work: They provided basic plumbing service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shine T.
07/2016
5.0
plumbing
 + -1 more
This plumber was professional and did great work. I originally used Hugart's, and the Hugarts guys messed up my plumbing, and then tried to charge me for additional work when they caused the problem. Needless to say, avoid Hugarts. Use PhD plumbing instead. PhD plumbing is MUCH better, and won't try to overcharge you.
Description of Work: Install new hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Jennifer T.
01/2016
5.0
plumbing
 + -1 more
If I could add an A+, I would! James came out today and helped me in a pinch with some pipe issues. He was efficient, kind, reasonably priced, and perhaps most important, he really knew what he was doing and was willing to take the time to explain to me exactly why I was having issues and how I could even prevent it myself in the future. He did not try any "high pressure sales" to try to scare me into any unnecessary purchases and didn't try to take advantage of me because I'm a woman. He earns his title of his "Ph.D." - he definitely knows his stuff...and well enough that you will learn some things yourself in the process! When I moved to Morgantown, I went through my fair share of poor plumbers, and I had just about given up, thinking there just wasn't a really competent, honest one here in town. James is a saving grace! He is the only one I'll call in the future for any issues...my only concern is that he may book up quickly down the road. I have a feeling he will be the only one people will turn to here in town! Plus, he's just a genuinely nice person to work with. If you call him, you'll be glad you did.
Description of Work: James was amazing! He was patient in fixing all of the (many!) plumbing issues I had with my house. I thought my pipes had frozen, but thankfully, he was able to solidify that the problem was not frozen pipes, but a result of the old hot water heater that was in before my current one. He fixed issues with my kitchen and bathroom sink faucets, shower faucets, even took a look at my drains, and recommended a new regulator, as mine is in bad shape, to prevent future. But one of the things that impressed me the most was the fact that he wasn't "pushy" about any of it - he did try scare tactics to scare me into making expensive purchases. He just provided gentle recommendations and explained exactly why it would help.
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Service Categories
Plumbing
FAQ
PhD Plumbing LLC is currently rated 5 overall out of 5.
No, PhD Plumbing LLC does not offer free project estimates.
No, PhD Plumbing LLC does not offer eco-friendly accreditations.
No, PhD Plumbing LLC does not offer a senior discount.
No, PhD Plumbing LLC does not offer emergency services.