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Crossroads Property Rescue

Roofing, Flooring Sales and Installation, Biohazard Remediation,

About us

When property damage occurs, Crossroads Property rescue is driven to provide an unmatched service experience quickly, professionally, ethically and with compassion, resulting in peace of mind for all concerned. We are a locally owned company. We work and live in this community and have an interest in helping and serving our neighbors. Our phones answer 365 days a year, 24 hours a day. We respond to each and every emergency call within 2 hours and all other calls within 24 hours. All technicians are IICRC certified and undergo Criminal Background Checks and Drug Screenings. Preferred vendors for multiple insurance companies. Owners: John and Allison Woods

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Restoration & Mitigation • Fire, Smoke and Soot • Water, Flood, and Sewage • Mold • Move Outs and Contents Restoration • Demolition Cleaning • Carpet and Upholstery • Ceilings, Walls and Hardwoods • Spring Cleaning • Air Ducts and Dryer vents • Deodorization • Biohazard and Crime Scene • Vandalism Mold, lead and asbestos testing Crawl space encapsulation

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.95 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
0%
1
40%


Rating CategoryRating out of 5
quality
4.0
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-5 of 5 reviews

Patrick E.
05/2022
5.0
roofing
  + -1 more
John, Allison, Bobby & the Crossroads Property Rescue team represent the best that working with a locally-owned small business has to offer. They provide repair, restoration, and remediation work - especially for water damage - of the highest quality in a timely and professional manner. The team truly goes the extra mile for their customers.
Description of Work: Water damage repair and restoration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William L.
12/2020
1.0
flooring contractor
  + -1 more
Purchased a property where they fixed the floor that had sagged over the years. Started checking things and the wall between the 2 bedrooms is not level, its out over an inch from top to bottom. I have a copy of the estimate they gave the previous owner. and they did not do a lot of the things listed on there but charged them the whole price. Like they were supposed to jack up the floor in a couple rooms and it looks like they were supposed to use concrete piles to support it, but they just used pieces of wood nailed together which are sitting on the ground not on blocks or concrete. And that vapor barrier is just laying on the ground and not attached around the edges so im not sure if its really doing anything. Other things are wrong also but i'm not going to put them all here.
Description of Work: Sagging floors

Rating CategoryRating out of 5
quality
1.0

$35,000

Nicole P.
06/2014
5.0
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Crossroads Property Rescue
Thank you, Nicole!

Ray G.
06/2014
1.0
unknown
Description of Work: Never called with quote for job, promised quotes diff. Days but never sent one or tried to get in contact

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Crossroads Property Rescue
Mr. [member name removed], I just noticed the review and I am extremely sorry that you are disappointed with our company. I have searched through our database and can not find your information. I am not sure who from our company you talked with, but am very sorry that you never got a returned phone call. We pride ourselves in customer service and almost always have excellent reviews from all of our customers. Again, I am very sorry.

Alex C.
02/2014
5.0
They billed my home owner's insurance directly, which was nice. Would definitely recommend.
Description of Work: Had a pipe burst and flood 3 rooms of our basement (approx 2 inches of water). This was during a big deep freeze in the area and they still made it out to the house within hours of me calling. Took about 48 hrs to get everything dried out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Crossroads Property Rescue
Thank You, (removed member name)!

    Contact information

    714 Venture Drive Suite 172, Morgantown, WV 26508

    www.crossroadspropertyrescue.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:30 AM
    Tuesday:
    8:30 AM - 4:30 AM
    Wednesday:
    8:30 AM - 4:30 AM
    Thursday:
    8:30 AM - 4:30 AM
    Friday:
    8:30 AM - 4:30 AM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Flooring Sales and Installation,
    Biohazard Remediation,
    Mold Testing & Remediation,
    Air Duct Cleaning,
    Water & Smoke Damage,
    Carpet Cleaning

    FAQ

    Crossroads Property Rescue is currently rated 3.9 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 4:30 AM

    Tuesday: 8:30 AM - 4:30 AM

    Wednesday: 8:30 AM - 4:30 AM

    Thursday: 8:30 AM - 4:30 AM

    Friday: 8:30 AM - 4:30 AM

    Saturday: Closed

    Crossroads Property Rescue accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Crossroads Property Rescue does not offer free project estimates.
    Yes, Crossroads Property Rescue offers eco-friendly accreditations.
    No, Crossroads Property Rescue does not offer a senior discount.
    Yes, Crossroads Property Rescue offers emergency services.
    No, Crossroads Property Rescue does not offer warranties.
    Crossroads Property Rescue offers the following services: Restoration & Mitigation • Fire, Smoke and Soot • Water, Flood, and Sewage • Mold • Move Outs and Contents Restoration • Demolition Cleaning • Carpet and Upholstery • Ceilings, Walls and Hardwoods • Spring Cleaning • Air Ducts and Dryer vents • Deodorization • Biohazard and Crime Scene • Vandalism Mold, lead and asbestos testing Crawl space encapsulation

    Contact information

    714 Venture Drive Suite 172, Morgantown, WV 26508

    www.crossroadspropertyrescue.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:30 AM
    Tuesday:
    8:30 AM - 4:30 AM
    Wednesday:
    8:30 AM - 4:30 AM
    Thursday:
    8:30 AM - 4:30 AM
    Friday:
    8:30 AM - 4:30 AM
    Saturday:
    Closed