Lowe's Home Improvement

Hardware & Home Improvement Stores, Countertops and Backsplashes, Kitchen and Bath Remodeling,

About us

Lowe's offers everyday low prices on quality appliances, paint, lumber, hardware, flooring, tools and more. Shop for all your home improvement needs online or at your local Lowe's store.

Services we offer

Home improvement & hardware sales, roofing supplies, painting, flooring sales & installation, drywall, lighting & key cutting

Reviews

4.212 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
25%
3
8%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.2
value
4.2
professionalism
4.2
responsiveness
4.2
punctuality
4.1
Showing 1-12 of 12 reviews

raju T.
01/2016
5.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Christopher E.
11/2015
5.0
countertops, home improvement stores
  + 0 more
Great
Description of Work: building suppies

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

bradford W.
04/2015
1.0
home improvement stores
  + -1 more
unknown
Description of Work: install marble kitchen floor. after 2-3 months it was cracked. Kelley Installations refused responsibility so we had to hire a structural engineer to evaluate before Lowes would replace the floor with a properly installed floor.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$2,500

Sandra H.
04/2014
3.0
carpet installation, countertops, home remodeling, home improvement stores
  + 2 more
unknown
Description of Work: I purchased a refrigerator. I purchased vinyl flooring and I purchased carpet. Their price was exorbitant to install the vinyl flooring, so I contracted an installer an paid their labor to install at less than half the quoted cost of Lowes. Lowe's representatives did measure my flooring areas and I was sold too much. I have extra vinyl to fit another room in the future and I returned some of the products that weren't needed. The carpet installers were excellent, but needed to make a return trip because there was not enough carpet allowed for the job. All in all, the products are of good quality and a fair price.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Mike P.
04/2014
5.0
carpet installation, countertops, home remodeling, home improvement stores
  + 2 more
unknown
Description of Work: New carpet for our basement. Workers were polite, clean, and professional. I'm pleased with the end result and the cost for the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Alissa M.
12/2013
5.0
home improvement stores
  + -1 more
I purchased the Big Deal for Lowe's.
Description of Work: I purchased the Big Deal for Lowe's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Bradford W.
01/2013
4.0
home improvement stores
  + -1 more
smooth and fast
Description of Work: had a broken chair at home and needed specialty bolts for part of it. Hardware technician was very helpful. Also bought a LED light while there.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$20

Carolyn D.
06/2012
4.0
home improvement stores
  + -1 more
They are good overall.
Description of Work: I go to LOWE'S for buying hardware.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Marilyn S.
06/2012
5.0
home remodeling, countertops
  + 0 more
They were very knowledgeable, and they got the job done with little to no error. They very easy and accommodating to work with. My overall experience with them was excellent. I would use their services again in the future.
Description of Work: Lowe's installed cabinets and granite countertops in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda W.
06/2012
4.0
fencing
  + -1 more
It was not a very big fence but sometimes we had to nag them because they used contractors; they bought the fence from them and then they called their contractor. The contractor then called me and made an appointment. I had no dead line but it is kind of irritating when they say they will be here at 9 o clock and they show up at 1 o clock.
Description of Work: We used Lowe's to get a fence put up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,100

Donna S.
05/2012
5.0
carpet installation
  + -1 more
.
Description of Work: I used Lowe's for carpet installation.
Rating CategoryRating out of 5
Yes, I recommend this pro
$700

belinda H.
03/2012
5.0
home improvement stores
  + -1 more
Everything went very well with them. I would use them again if needed.
Description of Work: Lowe's did new counter tops for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

    Contact information

    14725 Apple Harvest Dr, Martinsburg, WV 25401

    www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Countertops and Backsplashes,
    Kitchen and Bath Remodeling,
    Carpet Sales and Installation,
    Fencing

    FAQ

    Lowe's Home Improvement is currently rated 4.2 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 6:00 AM - 10:00 PM

    Tuesday: 6:00 AM - 10:00 PM

    Wednesday: 6:00 AM - 10:00 PM

    Thursday: 6:00 AM - 10:00 PM

    Friday: 6:00 AM - 10:00 PM

    Saturday: 6:00 AM - 10:00 PM

    No, Lowe's Home Improvement does not offer free project estimates.
    No, Lowe's Home Improvement does not offer eco-friendly accreditations.
    No, Lowe's Home Improvement does not offer a senior discount.
    No, Lowe's Home Improvement does not offer emergency services.
    No, Lowe's Home Improvement does not offer warranties.
    Lowe's Home Improvement offers the following services: Home improvement & hardware sales, roofing supplies, painting, flooring sales & installation, drywall, lighting & key cutting

    Contact information

    14725 Apple Harvest Dr, Martinsburg, WV 25401

    www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM