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Ken's Appliance Service

Appliance Repair

About us

Ken's Appliance Service is a sole proprietorship, owned my Ken Wright, since 1988. Ken learned how to service major household appliances from his father, Vaughn, who also serviced major household appliances in the Morgantown, WV for over four decades. Ken does not charge fees for just showing up or by-hour; he charges a service charge per appliance, plus the price of parts and West Virginia sales tax.

Business highlights

36 years of trusted experience

Services we offer

appliance repair, refrigerator repair, dish washer repair, microwave oven repair, garbage disposal repair, trash compactor repair, wall oven repair, cooking range repair, cook top repair, washing machine repair, clothes dryer repair

Services we don't offer

tv repair


Accepted payment methods

Check

Reviews

4.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.6
punctuality
4.9
Showing 1-8 of 8 reviews

Bill L.
02/2017
5.0
appliance repair
  + -1 more
Ken promptly returned my voicemail call in the morning and made the trip to Morgantown to repair my tenants' refrigerator that afternoon.
Description of Work: Refrigerator switch replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sue-Ann W.
04/2016
5.0
appliance repair
  + -1 more
Worth a few day wait! He was busy the week I called (holiday week), but was so grateful for the repair!
Description of Work: Repair dishwasher and clothes dryer for $65 total!!!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$65

Adele H.
11/2015
1.0
appliance repair
  + -1 more
I was given the number to Ken's Appliance through my Home Warranty company. They tried to reach the company at least 4 times. I called at least 3 times. Each time I left a message to call me back as did the warranty company. Not a single phone call was returned over a 10 day period. I would NOT recommend this company for any appliance repair.
Description of Work: After at least 3 attempts by me and another 3 by the Home Warranty Company, there was not one phone call returned.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Patricia E.
09/2015
5.0
appliance repair
  + -1 more
We have had several problems with our frig over the years, but I feel Ken was the first honest opinion we had. He gave us the options available. He suggested that we replace instead of doing a very expensive repair. We appreciated his integrity.
Description of Work: Ken diagnosed the problem with our refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Linda S.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They could not repair the fridge as it turned out, but he was very honest and his service charge was reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

charles W.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: |When he came the appliance worked properly. He did not charge me for coming. I gave him money for gas.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PJ B.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Washer was leaking when it was on the spin cycle. Ken repaired it by replacing ball bearings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Nicole N.
09/2014
5.0
appliance repair
  + -1 more
Ken came on very short notice the same day we called. (Friday afternoon) Our refrigerator wasn't cooling and sounded like it was constantly running. He checked over everything and saw that the freezer had defrosted a lot. It seemed that the refrigerator reset itself and was then working properly. He cleaned some things out and told us to call and let him know how it was the next day. He didn't charge us a thing. His responsiveness and professionalism is AMAZING. Sears quoted us a $75/fee just to come look at it. Ken will definitely hear from us the next time we have an issue with an appliance.
Description of Work: Ken came to check on our refrigerator which wasn't cooling properly

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    3040 Little Indian Crk, Maidsville, WV 26541

    http://www.kensappliancewv.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    Ken's Appliance Service is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: Closed

    Ken's Appliance Service accepts the following forms of payment: Check
    No, Ken's Appliance Service does not offer free project estimates.
    No, Ken's Appliance Service does not offer eco-friendly accreditations.
    No, Ken's Appliance Service does not offer a senior discount.
    No, Ken's Appliance Service does not offer emergency services.
    No, Ken's Appliance Service does not offer warranties.
    Ken's Appliance Service offers the following services: appliance repair, refrigerator repair, dish washer repair, microwave oven repair, garbage disposal repair, trash compactor repair, wall oven repair, cooking range repair, cook top repair, washing machine repair, clothes dryer repair
    tv repair

    Contact information

    3040 Little Indian Crk, Maidsville, WV 26541

    http://www.kensappliancewv.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed