Description of Work: They trimmed some tree limbs and mulched up some other limbs too.
Rating Category
Rating out of 5
Yes, I recommend this pro
James R.
08/2011
2.0
tree service
+ -1 more
Owner provided the estimate, but two of his employees did the actual work. They were supposed to take down the trees and cut them into 18" - 24" sections and leave the wood; however, many, if not most, sections were longer than 24". In taking down the trees, they damaged my sun porch, gutter, and stone steps. When asked about any damage at the end of the day, they denied knowledge of any damage and when it was pointed out, they merely shrugged their shoulders like it was no big deal and left. Initially, I was unaware of the full extent of the damage, but after doing a walk-around, it was clear they had to be aware of damage, but lied about it when asked. The owner was contacted and did stop by to view said damage (after I called him twice). He said they would take care of it, but after seven weeks of no one showing up, I called him again. He said he would stop by later that day, but never did show up or call to say he wasn't coming. That was almost two weeks ago and I've pretty much given up on seeing them back here. I've used at least four different tree service/landscapers in my area over the 20 or so years I've lived here and without a doubt, these guys were the worst and most unprofessional of the bunch.
Description of Work: Removed two large trees from my backyard.
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Service Categories
Tree Service,
Mulch and Topsoil
FAQ
J & R LANDSCAPING & TREE EXPRT is currently rated 3.5 overall out of 5.
No, J & R LANDSCAPING & TREE EXPRT does not offer free project estimates.
No, J & R LANDSCAPING & TREE EXPRT does not offer eco-friendly accreditations.
No, J & R LANDSCAPING & TREE EXPRT does not offer a senior discount.
No, J & R LANDSCAPING & TREE EXPRT does not offer emergency services.
No, J & R LANDSCAPING & TREE EXPRT does not offer warranties.