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HomeTeam Pest Defense

Pest Control, Home inspection

About us

HomeTeam Pest Defense is a recognized leader in the pest control industry and partners with homeowners and home builders to provide pest-free living environments. The company was established in 1996 and is currently ranked #3 in the nation in the residential pest control market. We have grown to 50 branches and employ over 1,600 people who service our customers locally.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

We offer comprehensive pest control services and termite treatment plans for residential, commercial and managed properties and this includes servicing the Taexx built-in pest control and Sentricon termite elimination systems. We treat for ants, silverfish, earwigs, spiders, bees, wasps, scorpions, cockroaches, fleas, mosquitoes, bed bugs, rodents, subterranean termites and more.

Services we don't offer

Snakes & wildlife animal removal

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.913 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-13 of 13 reviews

Gerald C.
10/2017
5.0
pest control
  + -1 more
Very well.
Description of Work: Termite and pest inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dale A.
06/2017
5.0
pest control, home inspection
  + 0 more
Excellent...great job.
Description of Work: Pest evaluation for a newly constructed home and pest prevention service.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$85

Darlene M.
05/2017
5.0
pest control
  + -1 more
Always professional and friendly. Prompt service.
Description of Work: Pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter K.
04/2016
5.0
pest control, home inspection
  + 0 more
We were contacted by this company via our new home purchase which had the Taexx system installed within the walls. This system allows the pest service company to spray inside the house (inside the walls via little tubes) from a outside port box in the back of the house. This avoids contact with the chemicals. We ended up signing up for the annual agreement since the builder bought a 4 year termite service with them and a warranty comes with it. The annual service was $350 a year, with some discounting down to $85 a payment/quarter. So far, we have not had any issues. The service member came out on the first visit and was really friendly and explained everything. The company seems really responsive and offered to come out in between services if issues arise.
Description of Work: Quarterly pest control with our new home which has the indoor Taexx pest control system installed within the walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Diane D.
04/2015
5.0
pest control
  + -1 more
They were recommended to us by our new neighbors. One man came out. The service man, Clarence is very outstanding. He always does a very thorough job inside and out. We like him. Overall it is excellent service.
Description of Work: I used them for termite extermination.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Micah M.
07/2014
5.0
pest control
  + -1 more
Mark was punctual - he showed up right when he said he would and he walked around the house and did a thorough inspection inside and outside of the house. He told me how they install a monitoring system if I want to monitor it. He also inspected some wood I have far away from the house, saying termites can travel a football field in distance.
Description of Work: Mark came by and gave me a termite inspection and gave me a quote if I wanted monitoring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane D.
10/2013
5.0
pest control
  + -1 more
This company was referred to us by a neighbor, after we used another company that never followed through with quarterly contract. Can't say enough about this company and the service man Clarence. SO professional and precise, checked every nook and cranny in our home inside and out. Cleared out any spider webs/bee's nest on the outside, must have spent an hour at least. We can't be more pleased!!
Description of Work: Assessment of property inside and out, for potential pest problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Carolyn V.
07/2013
5.0
pest control
  + -1 more
I went two weeks without any ants whatsoever but then the ants moved in again because we started getting rain again. I called HomeTeam Pest Defense and they came out the same evening to respray all the areas including the back, side, and front yards again where I had problems. They also found another area in the front of the house where there was an ant hill. I was very impressed. They guarantee everything so all I have to do is call. They explained everything and made sure I understood everything including an education about stink bugs. They gave me a time slot and they were there. They were very professional.
Description of Work: I used HomeTeam Pest Defense sprayed every room in the house, the exterior of the house, and way out in the backyard, side yards, and front yard of the house for a terrible ant infestation. I signed a four year contract for them to come out four times a year to treat any type of pests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Marianne D.
05/2013
5.0
pest control
  + -1 more
My experience with them was excellent. Their price was right and they were very candid about exactly what pest they would take where and when. They prepared well for the experience and everything went very smoothly.
Description of Work: I used HomeTeam Pest Defense for pest control and exterminating services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

richard H.
03/2013
4.0
pest control
  + -1 more
They seemed to be efficient in what they were doing. They came on time and the billing was fair.
Description of Work: I used HomeTeam Pest Defense for pest control

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Chris M.
08/2012
5.0
pest control
  + -1 more
The spray they use is very affective as we have not had any problems since they started. What I really like about this place is they come out quarterly, but I can stop the service whenever I want. They do a great job.
Description of Work: They come out quarterly and spray the exterior of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Eric R.
09/2011
5.0
pest control
  + -1 more
They've been excellent. When I moved in I said I need pest control and started using them. Our technician is really good. He's been really nice. He explains things. He is informative and knowledgeable.
Description of Work: We've used them two times for pest control. The last visit was a quarterly pest control visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

SANDRA Q.
05/2011
5.0
pest control
  + -1 more
I have been using them for 3 years now. They are very nice people. Also their pest control works. They are always willing to come out to do extra spraying if it is necessary. The technicians are very nice, professional, and personable.
Description of Work: Hometeam Pest Defense comes out quarterly to do pest control around my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

    Contact information

    179 East Burr Blvd Ste G, Kearneysville, WV 25430

    www.pestdefense.com/charlestown

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control,
    Home inspection

    FAQ

    HomeTeam Pest Defense is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: Closed

    HomeTeam Pest Defense accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, HomeTeam Pest Defense does not offer free project estimates.
    Yes, HomeTeam Pest Defense offers eco-friendly accreditations.
    No, HomeTeam Pest Defense does not offer a senior discount.
    Yes, HomeTeam Pest Defense offers emergency services.
    No, HomeTeam Pest Defense does not offer warranties.
    HomeTeam Pest Defense offers the following services: We offer comprehensive pest control services and termite treatment plans for residential, commercial and managed properties and this includes servicing the Taexx built-in pest control and Sentricon termite elimination systems. We treat for ants, silverfish, earwigs, spiders, bees, wasps, scorpions, cockroaches, fleas, mosquitoes, bed bugs, rodents, subterranean termites and more.
    Snakes & wildlife animal removal

    Contact information

    179 East Burr Blvd Ste G, Kearneysville, WV 25430

    www.pestdefense.com/charlestown

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed