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The Door Guy Sales & Service, LLC

Garage Doors

About us

Family owned business ~ Tom has 25+ years of experience working with garage door and garage door opener installations and repairs. We provide complimentary estimates.

Business highlights

18 years of trusted experience

Services we offer

Service and repairs on most brands of garage doors and garage door openers. LiftMaster garage door openers replaced and repaired.

Services we don't offer

No commercial installations or repairs. We do not sell "over the counter" parts.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.035 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-35 of 35 reviews

Alan M.
06/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: Excellent service and honest assessment of the condition of our garage door. Was responsive and professional. Would hire again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Door Guy Sales & Service, LLC
So sorry for the delay in responding ~ Thank you for such a nice review! It makes us feel so good to know our work and dedication is appreciated by our clients. Thanks again! Cathie

Frances F.
03/2016
5.0
garage doors
  + -1 more
.
Description of Work: The garage door was making noise and he applied lubricant to the track.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vinessa A.
12/2015
5.0
garage doors
  + -1 more
.
Description of Work: Saved us from having to spend thousands of dollars to replace 3 garage doors! Swapped out the broken panel on one door and replaced springs/ mechanism on all 3. All doors work better than they ever have!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from The Door Guy Sales & Service, LLC
Thank you so much for taking time to give us such a nice review! We enjoyed working with you too ~ Hope you have a great New Year! Cathie

Rose S.
06/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Door Guy Sales & Service, LLC
Thank you for taking the time to review us ~ we do appreciate it! Cathie

William T.
05/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Replaced garage door spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from The Door Guy Sales & Service, LLC
Thank you for giving us an A rating ~ We do appreciate the feedback ~ Cathie

Carole G.
04/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Fixed garage door. Wonderful company

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from The Door Guy Sales & Service, LLC
Thank you so much for the great review! We appreciate you taking the time to review us ~ please remember us for any future garage door & opener needs ~ Cathie

Bruce P.
05/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Repair on garage door supports and seals. It went as promised, very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from The Door Guy Sales & Service, LLC
Thank you so much for taking the time to review us ~ we appreciate your business and hope you'll remember us for any future work ~ Cathie

Brian P.
10/2012
5.0
garage doors
  + -1 more
2
Description of Work: Our garage door openers were installed improperly by the builder. They were not secured properly to the studs. Over time, on one side, the track pulled out of the wall and the other side getting was loose as well. We called the Garage Door Guy, and he came and took a look, gave us an estimate of $200 to replace and reattach the tracks and install new torsion springs on both sides (the current ones were 5 years old were going to need replaced in 1-2 years anyway). The estimate included all materials (including the lumber, screws, springs) and labor. He called us back the following week, as promised, set up a time to complete the work. He showed up on time for both the estimate and the work. He completed the work quickly and did a great job. They doors are now installed properly and are very solid. He charged exactly what he estimated. Very professional and knowledgeable. I would highly recommend him to anyone needing installation or repair of a garaged door or opener system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

Response from The Door Guy Sales & Service, LLC
Thank you [Member Name Removed]! We appreciate the kind review ~ Cathie

Robert C.
01/2012
5.0
garage doors
  + -1 more
Tom is very polite and knowledgeable about his profession.
Description of Work: The spring and plastic drive gears for my garage door broke and Tom came out and replaced the plastic gears and parts with quality parts and replaced the spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from The Door Guy Sales & Service, LLC
Thank you [Removed Member Name] ~ Look forward to working with you again some time~Cathie Daube
    • 1
    • 2(current)

Contact information

836 Chantilly Ln, Inwood, WV 25428

www.thedoorguywv.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

The Door Guy Sales & Service, LLC is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

The Door Guy Sales & Service, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Door Guy Sales & Service, LLC offers free project estimates.
No, The Door Guy Sales & Service, LLC does not offer eco-friendly accreditations.
No, The Door Guy Sales & Service, LLC does not offer a senior discount.
No, The Door Guy Sales & Service, LLC does not offer emergency services.
No, The Door Guy Sales & Service, LLC does not offer warranties.
The Door Guy Sales & Service, LLC offers the following services: Service and repairs on most brands of garage doors and garage door openers. LiftMaster garage door openers replaced and repaired.
No commercial installations or repairs. We do not sell "over the counter" parts.

Contact information

836 Chantilly Ln, Inwood, WV 25428

www.thedoorguywv.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM