Door Serv Pro

Cam, our door technician worked alone and was very efficient and knowledgeable in the handling of installing the new garage door and also in replacing our door opener! Cam, represents his company very well and upholds all the superior reviews I'd read about them prior to signing the contract.

I told them clearly what the problem was and what I had done to try and resolve it as well as what was needed. $135 later the problem remains, they did nothing I didn't already try and they had no solution after I waited 2 extra hours for them to arrive. I would not call them for any future work as $135 for literally 15 minutes of work that merely replicated my own efforts was a waste. I could have spent that on a new garage door opener so home Depot. I am very displeased and would not recommend them for repairs.

Excellent and Fast Services!

they were great

Spring on my garage door broke Tuesday night ,I called Door Serve Pro Weds. morning .Eric said he would get a tech. out to fix it, In less than three hours after I called they had my door fixed at a fair price. The tech was very professional.

Was charged $135 for service call lasting 15 minutes.

Excellent experience and recommend this company highly. Spring broke on Sunday afternoon so thought I'd get a head start on having a pro contact me, anticipating the calls on Monday . Within moments of posting my job I received a call. Based on the project cost feature on Home Advisor, the inquiry if this was an emergency, the recommended repair and quote for that repair, and the quick appointment arrangement let me agree on the spot. The gentleman called to let me know he was on his way, arrived promptly, did all the work in less than an hour, cleaned up all the extraneous bits from the work, and explained what he had done. I couldn't ask for better service. While I hope I don't need their services anytime soon, I will definitely recommend them to anyone needing garage door service.

There was a minor miscommunication early in our transaction, however they went out of their way to correct this problem. They are very professional and want only to give good service for good value. The miscommunication had to do with their supplier not getting the product to them in a good time and had little to do with Door Serv Pro.

Amazzing!!!! From Customer Service, to schedluing and repair, the BEST vendor I have ever used,,,

The gentleman arrived on time (perhaps 10 minutes early). Assessed my door. Explained to me what happened and how he was going to fix it. I was missing a bearing/roller. Instead of selling me a new one, he scoured my garage looking for it. Found it! He was able to repair my garage door in about 20 minutes. There was a small gap (less than 1/4) at the top of the door, and he explained how he was going to fix it! Wow he was fast. He even did a quick look over at the other door. Both doors got a little WD40- the silicone kind.--who knew there were two different kinds- thanks for explaining. What was most impressive was the young man himself. He didn't talk down to me, he was appropriately dressed and groomed, he was friendly yet professional. He didn't get side tracked with personal information. He spoke very professionally about his company, didn't say anything negative about the "other guys"; no trash talking....and never ever eluded to working "under the table or side work". Cannot say enough positive comments about the service and price. Thank you!

Did what they said, when they said they would with no surprises.

Great Service! Professional, friendly , and speedy!

Very knowledgeable. Efficient, early for their appt.

Garage door replacement will be completed shrtly after 5 Jul7 2019 therefore, I do not yet have an answer for some of your questions, My initial impression is that the Door Serv Pro rep was very knowledgeable and he was able to give me complete information without delay.

No comment.

Helpful....answered questions clearly. Provided examples during discussion so what they were going to do was clear to me.

Fast and efficient! Great job!

Courteous, knowledgeable, and communicative !! Really a great experience

they did a great job

On time courteous clean finished in a timely manner

Paul and Eric are very knowledgeable and easy to talk to. They walked me through two single doors to a double door transformation from start to finish. The solo installer was also knowledgeable and installed my over-sized door in about 4 hours with no issues. I recommend Door Serv Pro for any garage door needs!

You cannot go wrong with these folks. I loved their service and kindness.

Quick response time and answered questions whenever I had them. Also completed the work in a short timeframe.

The specialist that did my repairs was very helpful and friendly