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WATTS Brothers Moving and Storage

Moving Companies, Storage

About us

WATTS Brothers Moving & Storage systems continues in it's efforts to achieve in service, training and cost effective measures to benefit our customers and clients in their moving and storage needs. With over 65 years of combined moving and storage experience, you can rest assured that you, your family and your relocation will not be treated just as another number but rather as a member of our family. This "personal touch" is one reason why WATTS Brothers Moving and Storage Systems has been voted the #1 MOVING and STORAGE COMPANY in the TriState area for 13 consecutive years!

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Full Service Moving Insured Storage Records Storage Retention Military and GSA moving and storage services Moving Labor Packing Materials

Services we don't offer

Automobile Storage Boat Storage Mini Storage

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.719 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
11%
3
0%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.8
professionalism
4.7
responsiveness
4.9
punctuality
4.8
Showing 1-19 of 19 reviews

Marvin K.
04/2017
4.0
moving companies
  + -1 more
This is the only thing that we had during this move that was unpleasant. This is the second time I have used them, and I used them because we had a good experience with them before. I would be more likely to use them again, but I would have some more understanding upfront, because the guy was supposed to come out and inspect the house and by inspecting the house they would know the size of the van and so forth. They showed up and they had one van and then they had to go get another van. The people that showed up wasn't happy to be there. I'd say that I would use them again, but I'd have some understanding.
Description of Work: They moved everything we had from Huntington to Louisville Kentucky.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,350

Marvin K.
04/2017
5.0
moving companies
  + -1 more
The first move was outstanding. They loaded the furniture up and they handled it with care.
Description of Work: They loaded furniture for us and moved it to the other house and set it up.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,200

Randy A.
07/2015
5.0
moving companies
  + -1 more
Move was extremely smooth. All the movers were very professional and worked unbelievably hard.
Description of Work: Moved us from a 2700 sq foot house to a 3000 sq foot house about 3 miles away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve P.
04/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan M.
04/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: The movers were polite and cooperative.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,700

merlin B.
03/2015
4.0
moving companies
  + -1 more
My son found the movers and it was WATTS Brothers Moving and Storage. They are very efficient and economical. My son chose them I suppose based on the availability to do the work whenever we needed it.
Description of Work: I moved from my house in to a condomeniam last November, November of 2014.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

John M.
03/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: Our dryer was damaged, but it happened in the unloading after a long day. No blame attached.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ken W.
12/2014
5.0
moving companies
  + -1 more
A very smooth move.
Description of Work: They packed and delivered my household furnishings from Bluefield, WV to Chapel Hill, NC without damaging or breaking anything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Renae D.
11/2014
5.0
moving companies
  + -1 more
They were excellent. Took great care of our furniture. Would highly recommend them!
Description of Work: They moved us from one house to another on the same street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from WATTS Brothers Moving and Storage
Thank you [member name removed] for your kind words. I have the best employees in the industry!

Karen M.
05/2014
5.0
moving companies
  + -1 more
Watts brothers helped us when we were getting our hardwood floors refinished. They not only provided us with ability to purchase boxes and packing supplies but offered advise on packing as well. We made three different appointments with them and unfortunately had to change a couple times due to unavoidable circumstances , however, watts Brothers accomadated our every need. The first trip out,They rearranged the furniture from 3rd floor to the 2nd floor in order to refinish the 3rd floor hardwood. They came back the following week and moved the furniture back in the appropriate rooms. They also then moved out the 2nd floor furniture into the garage. After the floors were completed, they came back out a third time and moved the furniture from the gargare and back into the 2nd floor. All these moves included boxes of packed items as well. There is NO WAY we could have done all this without the help of Watts Brothers.They made the entire process much less tedious and less stressful. They came well prepared, had all the supplies needed for moving and even had extra boxes for the fragile what-not and framed pictures I hadn't packed. Professional service, punctual, and friendly, They also treated our belongings as if they were their own. We will definitely use them again for any moving task and will refer anyone to them requiring moving services.
Description of Work: Moved furniture three different times in order to clear the house for refinishing hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from WATTS Brothers Moving and Storage
Thank you [member name removed] for allowing WATTS Brothers to be of assistance to you :) DAN

Thomas L.
03/2014
5.0
moving companies
  + -1 more
I was happy overall. The people I talked to on the phone were very polite and thorough, and they did a good job following up on the appointment and working with the weather and my schedule. The guys that did the work were friendly, polite, and professional--including their appearance. There were a couple of little things that irked me, but that's probably more me being picky than anything else. I plan on actually moving later in the year and they would be my choice based on this experience.
Description of Work: They moved some furniture from my parents' estate to a storage building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Response from WATTS Brothers Moving and Storage
Thank you [member name removed] for allowing WATTS Brothers to be of assistance to you :) DAN

Andrew K.
01/2014
5.0
moving companies
  + -1 more
Excellent. If you want quality movers ...Dan & Mike Watts are the movers you need. Their crew chief, Calvin did all the packing in their LARGE panel truck. He and three other movers loaded everything in the truck in a timely fashion and padded everything of importance. Once they arrived at our new home they patiently waited as we placed the headboard in three different locations in the bedroom to see which worked best. Then the workers placed each marked box in the appropiate room. Everyone was courtesy and very professional.What a pleasure this moving experience turned out to be. We learned that Watts Brothers Moving are full service movers meaning they will come to your residence, pack your belongings, transport them to your site, place them in the appropiate room and unpacked your belongings. We plan on moving in a couple of years and they will be the only movers we will consider!
Description of Work: Arrived at site at the designated time and called to be sure we were ready for them. Removed the boxes from my old apartment and took them to my new wife's house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$875

Response from WATTS Brothers Moving and Storage
Thank you [member name removed] for your AL reply. I credit the success and positive reputation on the wonderful team of people that we have and God's blessings. Thank you again...DAN WATTS

charlene F.
12/2013
2.0
moving companies
  + -1 more
We did the packing and they moved us. Our estimate was $1200at $160/hr for 3 guys. They were very slow and only 2 guys actually moved anything. The third "directed" the truck loading. We asked him to help load some boxes while he was standing around and he said his job was to direct. One guy was heard saying "at jobs like this, you have to pace yourself". Considering that they were pacing themselves with my $160/hour, we let them go before the job was finished. We moved the remainder over a period of days and multiple trips. It still ended up costing us $2200 and damage to our home. The manager that I spoke with over the phone was very nice and apologized but nothing more. It was a bad experience.
Description of Work: Moved us from one house to another

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0

$2,200

Response from WATTS Brothers Moving and Storage
Watts Brothers Moving and Storage Systems denies the accusations from this "mystery" complainant. Watts Brothers Moving & Storage Systems does not have any record that this person was ever one of our customers. This person has never been our customer, we have never provided services at the listed address, and the cost that this person has listed for our services is not correct. I wish that this complainant would have had a better moving experience with who ever her mover was but it is not fair that she blame Watts Brothers Moving and Storage Systems for her misfortune. Our scores with Angie's List speaks for themselves from the hardwork, dedication, honesty, and integrity that we have and will continue to provide to our customers as we have over the past 24 years of service. Respectfully Submitted...DAN WATTS

NANCY J.
07/2013
5.0
moving companies
  + -1 more
They were highly professional. The owner was more than accommodating with the scheduling - especially because I had to reschedule once. The quote was good and they stuck to the quote as best as possible. It ended up being a little more than what was quoted but it was worth it. They spent well over 15 hours on the move. You could tell the crew had worked together because they had it down to an art. The owner came out in WV to make sure everything was going well and called when we got to OH to make sure everything was what I expected. I had forgotten a swing outside the home in WV so I called to see if they could get it. The crew went back to the home and grabbed the swing before coming to OH. They also noticed that the hose was left on so they turned that off for me as well. They were well organized, professional, timely and great to work with.
Description of Work: WATTS Brothers Moving moved me from Huntington WV to Chillicothe OH.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from WATTS Brothers Moving and Storage
[removed member name] It was a pleasure to be of service to you with your relocation. Thank you for choosing WATTS Brothers Moving &Storage Systems :) Dan

Lynn S.
01/2013
5.0
moving companies
  + -1 more
This company is outstanding. They sent four men who were very courteous and helpful. Anything I needed help with was done without hesitation. They took very good care of our belongings and were so polite. I would highly recommend them to anyone needing to move.
Description of Work: Watts Brothers Moving & Storage moved my husband and I to our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from WATTS Brothers Moving and Storage
Thank you for your encouraging words about our family of staff. They are the lifeline of our business. If we can assist you in the future, just give me a call. Dan

Stephanie R.
12/2012
5.0
moving companies, storage units
  + 0 more
I did the packing myself, and they did the moving, but they do packing as well. I would highly recommend them. I’ve used them before for moving services. They also have a large climate-controlled storage facility, which I’ve used in the past. They do a very good job and are incredibly careful with your belongings. They are also very trustworthy.
Description of Work: They moved my belongings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from WATTS Brothers Moving and Storage
Thanks for your kind words and it has always been our pleasure to be of assistance to you in your relocation and storage needs. If we can assist you in the future, just give us a call. Dan

Joe B.
09/2012
5.0
moving companies
  + -1 more
There was a long waiting list.We had to wait about three weeks. They called the day before and answered all my questions. They came at the time they said they would and started to work. They took very few breaks. The young men were very polite and worked hard in the heat. I would use them again.
Description of Work: We needed to move from Lucasville, OH to Barboursville, WV.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from WATTS Brothers Moving and Storage
Thanks for the kind words about our family staff and your moving experience with WATTS Brothers Moving and Storage Systems. If we can be of assistance to you in the future, just give us a call. Dan

Jean L.
12/2011
5.0
moving companies
  + -1 more
The furniture was to be moved from my house to my son's, a distance of only a few miles, but the furniture was very heavy and difficult to handle. They did the job quickly, efficiently and without damaging any piece. They carried it to the new location and assembled the bed ready for use.
Description of Work: Hired them to move a room of bedroom furniture between two houses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from WATTS Brothers Moving and Storage
Thank you.

Cynthia D.
06/2011
5.0
moving companies
  + -1 more
I would recommend Watts Brothers for any moving need you may have. They were on time, professional, enjoyable to be around and took pride on their hard work - believe me, it was hard work! There was nothing that held up their progress. They had all the proper tools for dis-assembly and re-assembly and were ready, willing employees. I have also used them to move a piano from our home last August and again, they were on-time, had the necessary padding and straps and it went like clockwork.
Description of Work: Packed and moved an entire household (2,500+sq ft) in less than three days, which included many breakables and large antique pieces of furniture. They provided all necessary padding and carefully took care of everything. Dan Watts, Owner, was very flexible in fitting us into their busy calendar. He was on-site for the initial walk-thru with his men and checked back both physically and via phone to be sure everything was going well. I actually felt like he was more concerned about the move than I was! He came highly recommended and he left even more highly recommended. His staff was very polite and careful in their handling of our possessions. We appreciated each one of them. Usually when you have 3 or 4 people doing a job there's one that just doesn't match up with the others but with his crew, they each were a treasure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from WATTS Brothers Moving and Storage
Thank you. I has always been a pleasure to be of service to you and your family.

    Contact information

    1301 7th Ave Suite A, Huntington, WV 25701

    www.wattsbrothers.com

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Moving Companies,
    Storage

    FAQ

    WATTS Brothers Moving and Storage is currently rated 4.7 overall out of 5.
    WATTS Brothers Moving and Storage accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, WATTS Brothers Moving and Storage does not offer free project estimates.
    Yes, WATTS Brothers Moving and Storage offers eco-friendly accreditations.
    No, WATTS Brothers Moving and Storage does not offer a senior discount.
    Yes, WATTS Brothers Moving and Storage offers emergency services.
    No, WATTS Brothers Moving and Storage does not offer warranties.
    WATTS Brothers Moving and Storage offers the following services: Full Service Moving Insured Storage Records Storage Retention Military and GSA moving and storage services Moving Labor Packing Materials
    Automobile Storage Boat Storage Mini Storage

    Contact information

    1301 7th Ave Suite A, Huntington, WV 25701

    www.wattsbrothers.com