I called them mid-morning. They arrived that afternoon and fixed the problem immediately.
Description of Work: Cleaned out sewer line.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Donna G.
09/2012
1.0
plumbing
+ -1 more
The plumber had to buy a new vent pipe for the water heater and hook it up to the new water heater that we had already bought and fixed back into the water pipes. He also had to put in a new shower faucet into the stand up shower upstairs. The materials cost $188.42 and he charged us $357.50 for the labor (4 1/2 hours). I called the company and the man told me that they were unionized and that they charge $95 for the first hour, $75 for every hour after that. We felt like this job should not have warranted 4 1/2 hours of labor and should not have warranted the high price of the labor per hour. We believe we got the shaft on this job and recommend that no one use this plumbing company unless they don't mind wasting their money.
Description of Work: The plumber had to buy a new vent pipe for the water heater and hook it up to the new water heater that we had already bought and fixed back into the water pipes. He also had to put in a new shower faucet into the stand up shower upstairs. The materials cost $188.42 and he charged us $357.50 for the labor (4 1/2 hours). I called the company and the man told me that they were unionized and that they charge $95 for the first hour, $75 for every hour after that. We felt like this job should not have warranted 4 1/2 hours of labor and should not have warranted the high price of the labor per hour. We believe we got the shaft on this job and recommend that no one use this plumbing company unless they don't mind wasting their money.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0
$545.42
Karen C.
08/2012
1.0
plumbing
+ -1 more
Awful work and job. There aren't any words I could use to describe the terrible condition on the bathroom experience.
Description of Work: It required 30 days to install an 8x10 bathroom. I purchased the necessary equipment on the job and was charged $14,000 for the work for the little bathroom. Insulting when asked to explain bill. Threatening. Owner refused to explain it and I was charged for their services even on days when the insurance company said don't continue the job until they look at it. They stole thousands of dollars and threatened to put a lien on my home. I might also mention they ruined the ceiling on the dining room because after they had supposedly finished the job it collapsed. Don't hire those men to do anything.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$14,000
Janet M J.
08/2012
1.0
plumbing
+ -1 more
They were nice, thought they knew what they were doing but they did not. Smell continued until it was unbearable.
Description of Work: I asked them to come my address as I has a strong sewer smell. They used smoke bombs and found no leaks.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$330.57
Jonathan B.
02/2012
5.0
plumbing
+ -1 more
All went well, simple job.
Description of Work: Added a water outlet for refrigerator; capped water outlets from kitchen sink. They will be back to reconnect kitchen sink, dishwasher and garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
carla B.
02/2010
5.0
plumbing
+ -1 more
Helped with future issues ie shut off value to house
Description of Work: Replaced handles in tub due to leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Don W.
01/2009
1.0
plumbing
+ -1 more
unknown
Description of Work: They didn't fix the problem and admitted they didn't. They said that didn't matter, I had signed the work sheet before they left that acknowledged what they did? Refused to return phone calls. Owner hung up on me and said tough luck. $90.00 service call for 10 minutes. Hung up on my wife also. Sounded a little crazy-babbling about Judge Judy.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$115
Michael H.
06/2008
5.0
plumbing
+ -1 more
I called early in the day and left a message about my problem. I was told a representative would call to set an time to complete an estimate. The estimate was approved and the work was finished in about an hour. They replaced the hardware, checked for leaks, and cleaned the work area. They also removed debris from downspouts and flushed the storm drain system.
Description of Work: Replaced defective parts in a toilet.
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning
FAQ
JAMES L JOHNSON JR PLUMBING & HEATING INC is currently rated 3.2 overall out of 5.
No, JAMES L JOHNSON JR PLUMBING & HEATING INC does not offer free project estimates.
No, JAMES L JOHNSON JR PLUMBING & HEATING INC does not offer eco-friendly accreditations.
No, JAMES L JOHNSON JR PLUMBING & HEATING INC does not offer a senior discount.
No, JAMES L JOHNSON JR PLUMBING & HEATING INC does not offer emergency services.
No, JAMES L JOHNSON JR PLUMBING & HEATING INC does not offer warranties.