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A & E Factory Service

Appliance Repair

Reviews

4.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
33%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
3.0
professionalism
4.7
responsiveness
3.7
punctuality
3.3
Showing 1-3 of 3 reviews

catherine w F.
01/2014
5.0
appliance repair
  + -1 more
The heating element went out on my dishwasher New Year's evening. I went on line to Whirlpool and requested service information. I filled out a form and a short time later I received an e-mail verifying the time and date I requested for service. A and E Factory Service (Sears) called the next day and confirmed the appointment. The men were about half hour late, but jumped right in and got the job done in about an hour. I do think the labor charge was excessive.
Description of Work: Replaced the heating element on my dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$285

Mary Nell G.
07/2012
4.0
appliance repair
  + -1 more
I was pleased with the solution.
Description of Work: I was pleased with the service, the tech new what he was doing. But the service call was between 8:00 AM and 5:00 PM. I had to be there all day and he didn't come until 4:30. Poor management.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$150

Harold C.
04/2012
5.0
appliance repair
  + -1 more
They are professional. Their prices are too high. They know what they are doing. I will only use them if my appliance is under warranty.
Description of Work: They changed the fan in my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    unknown, Huntington, WV 25701


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    A & E Factory Service is currently rated 4.7 overall out of 5.
    No, A & E Factory Service does not offer free project estimates.
    No, A & E Factory Service does not offer eco-friendly accreditations.
    No, A & E Factory Service does not offer a senior discount.
    No, A & E Factory Service does not offer emergency services.
    No, A & E Factory Service does not offer warranties.

    Contact information

    unknown, Huntington, WV 25701