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Ave's Lock and Key

Locksmiths, Childproofing, Notary,

About us

Ave's Lock and Key is a customer service based locksmith company offering spectacular and prompt service at affordable rates. We also specialize in 24 hour emergency lockouts and especially domestic cases requiring a certain finesse with a difficult situation, we stand behind our work 100% and guarantee to be the most helpful and leave the absolute best impression we can with EVERY customer. We also offer many different discounts such as Military, Student, and Cell Phone discounts including our Refer-A-Friend program Ave's Lock and Key strives to make every single customer feel special and solve any problem/fear they may have, and we welcome any inquiries about products or services that you may have at any time. All calls are duplicated to the on-call provider's house AND cell phone simultaneously to provide instant response when you are in need.. We strive to provide the utmost level of customer service available at the best prices 24/7, even on holidays.. Please allow Ave's Lock and Key to show you how a locksmith service should be, and make you a satisfied customer today!

Business highlights

16 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Rekeying, Masterkeying, Cylinder Repair and Modification, Home and Business Security Evaluation, 24 Hour Emergency Services, Home Business and Auto Lockout Services, Automotive Key services, High Security Locksets, Safe and Vault Maintenance, Access Control Systems, Door Repair and Fabrication, Buzzer Entry Systems, General Roadside Assistance, New Deadbolt Installation, Door Adjusting and Modification, ADA Spec Modification and Installation of Handicapped Hardware, ETC.

Services we don't offer

Security Systems, CCTV Systems

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.935 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.8
Showing 1-25 of 35 reviews

Gary M.
01/2023
5.0
locksmith
  + -1 more
Ave's Lock And Key answered my Angi's evening request the next morning at around 9AM. Avery recommended rekeying for changing 4 door locks and deadbolts. He arranged for Justin to arrive at 10AM. He explained and showed me the rekeying process and completed the work in around 2 to 2 1/2 hours. I enjoyed seeing the process and learning that it was most effective for our needs rather than buying all new locks. Avery and Justin knew immediately our needs and performed them well. I thought they were both professional regarding their work and very pleasant to talk to. I would recommend them highly to others.
Description of Work: Rekeying of the whole house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Cheryl F.
04/2020
5.0
locksmith
  + -1 more
This lock smith was located in West Virginia and the job was in Pa. I was disappointed in Angies List that a Locksmith with a reliable reputation was not identified on that list. The Locksmith that was recommended was very prompt in responding, but I was very disappointed that he was not local.
Description of Work: Locksmiths

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0

$320

Response from Ave's Lock and Key
Thank you for the review. I'm sorry that Angieslist recommended someone so far away, but the way this was written makes it sound like we deserve a black eye just for responding. For example, the F rating that you gave us makes it sound like our pricing is terrible, not that you were an hour each way from us. Additionally, the quote was not $320, it was $160-$190 depending on what we found, and the $60/hour in labor is actually below the industry standard. I'm sorry that I replied, and will take greater care to only reply to quotes that are closer to us from here on out to prevent this type of dissatisfaction from others. Thank you again for your insight and feedback, we will use it to adjust our methods going further. -Averil, Owner

Janet N.
06/2018
5.0
locksmith
  + -1 more
Ave responded quickly, was very interested in the problem, helpful and solved it completely. Cost includes travel but he is very much worth the extra.
Description of Work: Change lock, including handle on front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Elizabeth S.
09/2017
4.0
locksmith
  + -1 more
He did very good work. He knows what he is doing and all that stuff but we had some problems with punctuality. He kind of got mixed up on what it was we wanted him to do. He is basically a good guy. It's not that I don't trust him or anything like that. He just got some things wrong and was late and frankly, cost more than his estimate. He knows what he is doing.
Description of Work: He did a job for me last month.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$600

Beth B.
04/2017
5.0
locksmith
  + -1 more
Averil was a pleasure to work with and did an amazing job. He came out the same day, took care of all of our needs and was very professional and pleasant. Would recommend him to anyone. He is our new go-to for locksmith needs.
Description of Work: Fix strike plate and re-key entire building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

MaryLois G.
04/2017
5.0
locksmith
  + -1 more
Averil arrived right on time, went straight to work - which was completed with expert precision - and cleaned up the work areas. His pleasant and friendly demeanor and professional approach was reassuring and educating. He heard my concerns and priorities, then made expert recommendations for the installations. He even advised me on appropriate weather stripping to use on my doors to keep out drafts and maintain the best security of the locks he had just installed. Excellent work, excellent company!
Description of Work: I needed double key dead bolt locks installed, re-keying of existing locks and creation of additional keys for the entry doors of my investment property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

william L.
01/2017
5.0
locksmith
  + -1 more
Just great. The owner, Averil, is a very efficient, skilled craftsman. He knows his trade well. He is a very polite and professional young man, who owns his own business. He was prompt, listened to what I had to say, and offered the best solutions. Competitive pricing, and he work fast, but without rushing. Highly recommend this fine young man, and his services.
Description of Work: New deadbolts, to key to match the current house keys, adjust a few ill-fitting doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Nancy L.
07/2016
5.0
locksmith
  + -1 more
He is an incredible locksmith who is professional, respectful, punctual and efficient. I have already hired him again to take care of a steel door entry lock request and to replace the latch on the outdoor fence etc.
Description of Work: Ave's lock and key is an incredible company. His expertise in identifying physical security vulnerabilities in lock remediation is extensive. He was able to install a complicated lock bolt device I purchased. He rekeyed doors and replaced a broken door latch with new hardware. He also repaired a garage door opener switch and reset the latch on the exterior fence. His work is outstanding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Ave's Lock and Key
Thank you very much for taking the time to leave a review of your experience, i am proud to hear that it is such a glowing one at that! I look forward to seeing you at the end of the month at our next appointment when we can get the last few locks straightened out and get things ready for your family. i hope things remain well on your end until i see you again.. Thank you, -Ave

John M.
04/2016
5.0
locksmith
  + -1 more
Awesome experience from start to finish. Fine young man. Very professional.
Description of Work: Reviewed my home security situation. Advised on which locks to change or install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$535

Jim K.
03/2016
5.0
locksmith
  + -1 more
Thank you very much ! I could not ask for better service. From his polite knowledgeable answers, responsiveness, fair pricing, and especially for his honest recommendations this gentleman knows how to satisfy his customers. He could easily have sold me parts and services I did not need but he didn't. Instead, he solved my problem in the most cost-effective manner. What a pleasure to do business with someone of such character! I will definitely use Ave's Lock & Key for all future locksmith needs.
Description of Work: Install deadbolt (new install), service and re-key 3 additional locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Allen R.
11/2015
5.0
locksmith
  + -1 more
Great communication, on time, did the work well and was reasonable in the charges.
Description of Work: Repaired my door locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1.8

Eric N.
11/2015
5.0
locksmith
  + -1 more
Showed up. Provided good advice on what to do. Did the work very professionally. Would hire again.
Description of Work: Installed a couple of deadbolt locks and fixed another lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Anne V.
08/2015
5.0
locksmith
  + -1 more
He fixed our locks by doing a number of adjustments to the locks and the doors. We did not have to replace the locks. They had been incorrectly installed by amateurs a year ago. His work was thoughtful and skilled. The bulk of his charge was travel time, since our house is in a remote mountain area and his opening was at rush hour. We would absolutely hire him again and recommend him.
Description of Work: Fixed our locks the same day we called.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Brian B.
03/2015
5.0
locksmith
  + -1 more
Ave was on time, curteous, responsive and did just an all around great job. I really enjoyed talking with him and the service was top notch. I would highly recommend him to anyone needing locksmith services.
Description of Work: Installed 4 Deadbolts and Rekeyed 4 Locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Deborah B.
02/2015
5.0
locksmith
  + -1 more
This guy is very, very good. Very prompt, pleasant and professional. He performed the work quickly and knew what he was doing. He gave us the option of bringing him the door knobs or coming out. He was also able to fix a problem with the garage door opener while he was here. I would highly recommend him.
Description of Work: They had to make some new keys for exterior doors.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peggy C.
12/2014
5.0
locksmith
  + -1 more
Excellent! He arrived on time and performed the work successfully; we thought the price was reasonable.
Description of Work: A key had broken off in one of our exterior doors; he removed the broken key so that this door could be used without having to change the entire lock. We were very pleased!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74.2

Ryan H.
12/2014
5.0
locksmith
  + -1 more
I contacted Avril using Angie's List and that all went fine. We established a date of service for 11/26 at 9am. However, he called me around 10:15am to report that he'd overlooked our appointment and we discussed the inclement weather. He decided on not bringing his work van out of concern for the weather (calling for 3-6 inches of snow) and instead took his truck and the needed tools. It ended up that what I needed done exceeded what he thought I needed so he had to make a trip to get the necessary parts and tools. Throughout Avril was professional and courteous while in my home and I am pleased with the work he performed. I would definitely give him my repeat business if I have a need for it. I also like that he puts a six month guarantee on his work. He was also very responsive to my messages via AL.
Description of Work: Avril replaced/re-keyed six locks and repaired the deadbolt on the rear door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$202

Edward C.
09/2014
5.0
locksmith
  + -1 more
We had to get our house rekeyed after moving in and Ave's was super helpful. They were able to come out on a holiday weekend when other companies gave us the run around about scheduling. He was prompt, friendly, and when some of our locks weren't working properly went the extra mile to redo the door to ensure it was good. I would definitely use their services again and recommend to a friend!
Description of Work: Rekeying new house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

James C.
04/2014
5.0
locksmith
  + -1 more
Averill was very flexible on changing service dates, and came prepared to change a wide variety of locks. Very professional and very well done.
Description of Work: Replaced all home locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Ave's Lock and Key
Thank you for taking a moment to leave a review about your experience with us, I hope that everything is still flawless with the services provided and I hope that the rest of the unpacking went smoothly and quicker than expected.. I understand that up there in the mountains the weather can be tricky in the late winter, and I'm just glad that despite the setbacks and having to reschedule we were able to get it resolved and completely taken care of. I hope things are well and that the view up there is spectacular now that the leaves are on the trees! I hope the best for you and your wife! -Averil

AJ N.
02/2014
5.0
locksmith
  + -1 more
On a weekend morning, in a rush, I accidentally locked my keys inside my home while rushing to get to a birthday party. I tried all of the windows andn doors to no avail and decided to call a locksmith. Due to the weekend and being morning, I was worried that the service would be unavailable or unaffordable. Fortunately, Mr. Doyle came promptly and his fees were more than reasonable. He was very professional and courteous and I recommend him to anyone I know that is in need.
Description of Work: I locked my keys inside of my house on a weekend morning and the provider quickly helped me by unlocking the main door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Ave's Lock and Key
Thank you very much for your review and I was happy to come and provide assistance in your time of need, I hope that if you ever have any questions or if you ever find yourself in need of help that you keep us in mind.. :-) I hope all is well with you and your family! -Averil

Doug R.
01/2014
5.0
locksmith
  + -1 more
I did have to call him and remind him of the appointment, I believe it was an honest mistake. Because of that he rekeyed two additional locks for us. He did a great job and we are completely satisfied. I would recommend Ave to my friends and neighbors for locksmith work.
Description of Work: Changed the keying in three outer door locks.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$63

Response from Ave's Lock and Key
Thank you for your review [member name removed], I apologize for our appointment not being properly scheduled, and I appreciate the kind words in light of my mess-up.. I hope that if you ever have any questions or needs in the future that you will allow Ave's Lock and Key to be your first choice and permit us to show you how punctual we usually are.. :-) With the best of luck and health to you and your wife, -Averil

Shawn S.
12/2013
5.0
locksmith
  + -1 more
I have been using him for about 4 years, he always does a good job.
Description of Work: He switched out the locks on my rental properties.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ave's Lock and Key
Thank you for taking a moment out of your busy schedule to fill out a review, I hope you, your wife, and your son are all in good health and that your rental properties are all doing well and without much chaos.. :-D I hope the best for you, and I hope to hear from you soon buddy! Thanks, -Averil

Theresa J.
11/2013
5.0
childproofing, locksmith
  + 0 more
Was very professional. Excellent service & prices. Was able to come that evening.
Description of Work: Changed 8 locks & dead bolts, for one key

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Ave's Lock and Key
Thank you very much for your review, I hope everything is going well with the repairs you and [removed member name] were doing on the house to sell it.. :-) Please feel free to contact me anytime if you ever have any needs or questions! Thank you, -Averil

Shawn S.
05/2013
5.0
locksmith
  + -1 more
I really like him. I like everything about him. He is prompt. His prices are fair. He does good work that lasts.
Description of Work: I used Ave's Lock and Key for locksmiths. He does all my locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ave's Lock and Key
Hey (member name removed)! I hope that you and your wife and son are doing well, and I hope things with your rentals and your house are well also.. Thank you for taking time to leave me a review, I know you have a busy schedule, and I appreciate the moment of your time.. Thanks! -Ave

Andre H.
12/2012
5.0
locksmith
  + -1 more
The other reviews on this website tell the truth -- Ave's Lock and Key is a very professional, responsive outfit. Ave himself came to do the work at my house, which I just bought. Several locks for deadbolts and doorhandles needed changing, some weren't working properly, one door didn't have a deadbolt, etc. He did the job right, when I needed it done, at a reasonable price, and even made some extra adjustments. He's a friendly guy who knows his stuff. I'd recommend him wholeheartedly to anyone.
Description of Work: Re-keying locks, installing a deadbolt, duplicating keys, and more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Ave's Lock and Key
Thank you Customer for taking the time out of your day to leave me a review, I know you have a lot of work ahead of you and I sincerely appreciate the fact that you made time in your busy schedule to leave your feedback. I hope things with the new house are going flawlessly, and please never hesitate to drop a line if anything appears to not be in order, or if you even have any questions regarding getting settled in or random questions, my phone is always open! :-) -Ave
    • 1(current)
    • 2

Contact information

4502 Hedgesville Rd, Hedgesville, WV 25427

http://www.aveslockandkey.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Childproofing,
Notary,
Windows - Safety & Security Film,
Home Healthcare - Disability Equipment & Services

FAQ

Ave's Lock and Key is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Ave's Lock and Key accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Ave's Lock and Key offers free project estimates.
Yes, Ave's Lock and Key offers eco-friendly accreditations.
Yes, Ave's Lock and Key offers a 10% senior discount.
Yes, Ave's Lock and Key offers emergency services.
Yes, Ave's Lock and Key offers warranties.
Ave's Lock and Key offers the following services: Rekeying, Masterkeying, Cylinder Repair and Modification, Home and Business Security Evaluation, 24 Hour Emergency Services, Home Business and Auto Lockout Services, Automotive Key services, High Security Locksets, Safe and Vault Maintenance, Access Control Systems, Door Repair and Fabrication, Buzzer Entry Systems, General Roadside Assistance, New Deadbolt Installation, Door Adjusting and Modification, ADA Spec Modification and Installation of Handicapped Hardware, ETC.
Security Systems, CCTV Systems

Contact information

4502 Hedgesville Rd, Hedgesville, WV 25427

http://www.aveslockandkey.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day