Precision Appliance

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They never called us.

Initially did not get a call back, however, once in contact all went well. The refrigerator required an uncommon thermostat, which had to be ordered. The part was received and installed within the estimated timeframe. Arrival at the house was within the promised window.

The gentleman showed up very promptly. He was very professional. He fixed the problem and explained what was wrong. He had the part in his truck. It is a great company. They are very helpful and very generous. They would come out even in the evening if you call them. They are great people with a friendly attitude. I had two other people quote me more than these people.

One of the best examples of home appliance repair that we have ever had. We called wednesday morning, technician arrived wednesday morning and diagonsed problem and explained that we needed a new refrigerator fan which he could procure by the next day, we made an appointment to be at home the next day (Thursday) but we were unable to do so because of something that came up at work. He volunteered to do the repair Saturday even though it was our fault for missing the Thursday appointment and even though he doesn't usually work Saturdays. Very professional, made the repair very quickly, extremely flexible.

I Was Doing Laundry Last Thursday When I Heard A Lound Clunking And Squealing Coming From The Washer Closet. I Called Another Appliance Company And Was Told It Would Not Be Until Moday Until They Could Arrive. I Called Tom At Precision Appliance Explained The Situitation With The Washer, And He Told Me He Would Be Out That Evening. He Was On Time And Very Professional. He Took The Initative To Clean Out My Dryer Vent While He Had The Washer Out From The Wall. He Tested Everything To Make Sure That It Was In Working Order. I Would Recommend Him To Anyone I Know!