ALL ABOUT PLUMBING LLC

Plumbing, Drain Cleaning, Water Heaters

About us

Looking for reliable plumbing services in West Virginia? Look no further than All About Plumbing LLC. Our expert team specializes in water heaters and drain cleaning. Contact us today for all your plumbing needs.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

plumbing services --- Drain Cleaning,

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
PayPal

Photos of past projects

Reviews

4.8118 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 118 reviews

Richard M.
02/2022
5.0
plumbing
  + -1 more
Fantastic service. Had the repair completed within 30 minutes.
Description of Work: Repair a broken pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim H.
11/2020
5.0
plumbing
  + -1 more
The guys got it all done well and didn’t mind explaining what they were doing and giving us best direction for the valve problem. The bill was about $100 less than I thought it would be. We will have them back when we are ready to replace two more toilets and 3 faucets and valves. The owner also was key in giving us toilet brand advice which we followed after some internet research to confirm it.
Description of Work: Replacing a toilet and the valve that had been leaking and was done in plastic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tim C.
09/2020
5.0
drain cleaning
  + -1 more
Excellent. Very nice people in the office and the people who did the job for us.
Description of Work: Replaced outside bib,Replaced main shut off valve and installed a shut off value to outside bib.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Annette W.
07/2019
5.0
plumbing
  + -1 more
Professional and did an an outstanding job.
Description of Work: Tub and Toilet Clogged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ALL ABOUT PLUMBING LLC
Thank you for your review of our company. To strive daily to exceed customers expectations and your reviews assist us in doing so.

Susan A.
07/2019
5.0
drain cleaning
  + -1 more
The workmen were efficient and courteous. They also didn't mind me asking questions or watching. I was intrigued by what they had to do. I have referred them to a friend. The teacher discount was a bonus!
Description of Work: clogged kitchen drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ALL ABOUT PLUMBING LLC
Thank you for your business and for your review of our company. Please call again if our services are needed in the future.

Tina S.
10/2018
5.0
plumbing
  + -1 more
The repairs went well. Plumbers were very professional and personable. Would highly recommend them.
Description of Work: Repair of sump discharge pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from ALL ABOUT PLUMBING LLC
Appreciate the review. Glad we could satisfy your plumbing needs

Brian B.
09/2018
3.0
plumbing
  + -1 more
Within two days inside had one leak that wasn't there prior and potential leak was leaking now. Tried to charge me again to fix their mistakes. Left solder all over my brand new floors and the technician was being pressed to get to another job.
Description of Work: fix potential leak and leaky outside hose bib

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$220

Response from ALL ABOUT PLUMBING LLC
I reached out to this customer today to offer our sincere apologies. We had one of our technicians out to replace an existing outside spigot and look at another potential leak in the ceiling. 2 days after the work was completed we received a phone call from the customer at 6:45 am stating that there was a slow leak at one of the newly installed fittings. We sent the same tech out immediately arriving at the customers house at 7:15 am. He did find that there was indeed a slow leak from a newly installed solder joint. He quickly repaired the the leak only to discover that there was another leak further up the pipe on a fitting we had not installed. He fixed that leak as well and billed the customer for only that repair. The tech was told by the customer that he did not want to pay the invoice at that time. The tech relayed the information to the office and was instructed to process the invoice as warranty. At this point it was 10:15am and we sent the technician to his earlier scheduled appointment in which he was now tardy for (customer was notified) I only state that last part cause it may explain the complaint that the technician appeared hurried. The tech had placed a drop cloth under the ladder covering the area below his work area as is normal protocol. After talking to both the customer and the technician it is believed that the solder later discovered on the floor may have splattered off the ladder therefore landing on the floor away from the drop cloth. I agree the technician should have completed a more thorough inspection of the work site and cleaned up any debris not contained by the covering. I have spoken with tech and reiterated the need to double and triple check the area around his work area to ensure that the area is at least as clean as it was before he arrived. Furthermore to never feel rushed into not completing a task in a substandard way. I feel that my conversation with the customer was constructive and left us on good terms. We strive to provide the best customer service and constantly review our customer satisfaction to ensure that we are taking every measure possible to exceed expectations. We will certainly apply this review into our training in effort to learn from it and make the neccessary adjustments. I thank this customer for his review and hope that our conversation has helped renew his confidence in our company moving forward. Nick Moberly Owner/Operator All About Plumbing

Stephen S.
08/2018
5.0
plumbing
  + -1 more
They showed up fast and on time. They went out of their way to help me out when I needed them on a moments notice. They have always treated me well. Thank you!
Description of Work: Snaked out septic line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115.1

Jeri L.
03/2018
5.0
plumbing
  + -1 more
They were on time professional and kept me informed of what they needed to do to correct the problem.
Description of Work: Clogged water lines from my well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bing C.
01/2018
5.0
plumbing, drain cleaning
  + 0 more
After examination, they (AAP) found the root cause of the issue was within the toilet tank. They corrected the issue with new parts.
Description of Work: We had what sounded like an air blockage sound coming from our Guest bathroom after the toilet was flushed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ALL ABOUT PLUMBING LLC
Thank you for your review of our company. Please contact us again if the need arises.

Keith P.
10/2017
5.0
plumbing
  + -1 more
They're prompt they're thorough and it's actually the same people every time they come out.
Description of Work: They put in a new water spicket and a shut off valve inside.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from ALL ABOUT PLUMBING LLC
We appreciate the kind words. Please call us again if you need us.

Frances F.
09/2017
5.0
plumbing
  + -1 more
I thought the price was normal. I will be calling them again. They were great. They were very, very nice and young. They were very efficient and knew what they were doing. I ended up using them because of what I read about them on Angie's List and it turned out to be fine.
Description of Work: My hot water heater had gone out. They replaced the element in the hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ALL ABOUT PLUMBING LLC
I appreciate your kind words. The fact that our technicians are so young sometimes works against us upon first arriving at a customers house. I have had customers call with concerns that these kids cannot possibly have the experience needed to solve their plumbing problem. I have to assure them that the technicians are more than capable of handling their issues and to just give them a chance. I almost always recieve an apologetic phone call expressing how pleased they were with the "kids" and how impressed they were with they're professionalism and with how methodical they went about diagnosing the problem. I feel extremely confident in the future of our business and the youthful hands molding it for years to come.

Alonzo C.
07/2017
5.0
plumbing
  + -1 more
Called them and discussed problem. They quoted price and scheduled appointment. Day of appointment they came, they installed new water softener, they left. The only item(s) left behind was new water softener, not a bit of trash can be found. The installers appeared knowledgeable, efficient and friendly. Have used this company previously.
Description of Work: Needed new water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Lorraine B.
07/2017
5.0
plumbing, drain cleaning
  + 0 more
clog was cleared and instructions given on how to clear future clogs.
Description of Work: kitchen drain clogged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Connie N.
06/2017
5.0
plumbing
  + -1 more
Was on time and addressed all our concerns.
Description of Work: Installed 2 new faucets in bathrooms and fixed the flusher on toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Shirley W.
05/2017
5.0
plumbing
  + -1 more
They perform excellent work! They sent someone out in a hurry and got the work done in no time. I've used this company in the past and will continue to do so!
Description of Work: sewer back up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jen M.
02/2017
5.0
plumbing
  + -1 more
Very happy with them! They came out, found the problem immediately, and fixed it in no time. We will be hiring them again the next time we need a plumber.
Description of Work: Fixed a broken pipe connection in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

william L.
01/2017
5.0
plumbing
  + -1 more
Went great. Two nice young men got here early, and went right to work. Had all the right equipment with them to fix, replace everything. They worked fast, and did a thorough, professional job. We are very please with their work, and their knowledge of their craft. Would definitely use again.
Description of Work: Various projects around the house. New garbage disposal, faucet repair, sink stoppers re-installed, shower that only ran cold repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Response from ALL ABOUT PLUMBING LLC
Glad you were satisfied with our service. Great efforts are made to ensure that we provide the very best technicians along with the most stocked fleet of vehicles in order to minimize wasted time and maximize efficiency. Reviews from our customers are key to achieving that goal. Thank you

Lauren B.
09/2016
5.0
plumbing
  + -1 more
We've have used All About Plumbing in the past. We were happy with their service and called them again when another problem arose. Their technicians are professional and work quickly. They have offered suggestions to help avoid a repeat of the same problem and ways to avoid other plumbing issues too. I would call them again in the future.
Description of Work: Repaired a leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

gerry P.
09/2016
5.0
plumbing, water heater repair
  + 0 more
on time and reasonably priced. Would use again
Description of Work: water heater install

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda E.
04/2016
5.0
plumbing
  + -1 more
Great from start to finish. Office staff pleasant and responsive - called on a Saturday afternoon and someone actually answered the phone! Got a call in advance of the scheduled appointment to let me know they were on their way and let me know the guys' names. CJ and Carl were professional and efficient. They solved a problem with my water softener that a plumber from another business had completely overlooked. They also saved me from a flooded garage! They were kind and patient to explain what I need to do from now on since I'm totally ignorant about water softeners and any kind of plumbing for that matter. Have already recommended this fine business to a friend and will use them in the future. Thanks!
Description of Work: Fixed a messed up water softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from ALL ABOUT PLUMBING LLC
Thank you for the feedback, and I am glad you were pleased with our services. When the need for a plumbing contractor arises it is rarely a happy time, however we do our best to ease the burden. Thank again for your business and please contact us again if you are ever in need of plumbing services.

Timothy S.
03/2016
4.0
plumbing
  + -1 more
I believe Nick performed the estimate. I thought the estimate was a little high. Home Depot sold me a defective product which would have caused further water damage. Their crew showed up on time, removed the old shower. Installed the 3-piece unit, hooked up the plumbing, They pointed out two problems: 1. the shower head was mounted too low; and 2. the drain was not aligned properly. I am satisfied this was remediated. Caulked shower seams which have since peeled away and are now exposed. I will have to re-caulk these areas. Also noticed that I was getting some leaking at the base of the shower door corner.
Description of Work: Removed defective shower. Installed 3-piece acrylic shower, hooked up plumbing, caulked shower seams, and installed sliding glass doors.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from ALL ABOUT PLUMBING LLC
Kind of surprised to recieve this review this morning as I have not recieved any complaints from the customer up until this point. All of our work is warrantied for a period of one year and he is well within that range. That being said, the customer was told at the time of installation that the shower that he was supplying was of poor quality and one of the promblems with that unit was that he had a high level of give to the fiberglass base which could cause potential seperation in the caulking. He informed us that the shower company was giving him the shower free of charge because the last one he had purchased had leaked within a one year period. That leak caused damage to the subfloor which we cut out and replaced for the customer free of charge. As for the poor rating on the price, the price was quoted to the customer prior to any work taking place so there should have been no surprise when he got the bill. I would gladly return to see about addressing ang caulking issues or leaks this customer may have experienced but have yet to recieve any contact from him. Our company provides the highest quality fixtures, however when customers elect to supply thier own material sometimes the craftmanship is compromised. In these cases we are forced to work extra hard to ensure the customer is satisfied with overall outcome of his project. I'm sorry that is this case the customer was not, and I will be contacting him to see if there is anything we can do change that.

Rachel P.
12/2015
5.0
drain cleaning, plumbing
  + 0 more
Snaked my powder room toilet.
Description of Work: Nick Mobley and his family are professional and honest people. Love doing business with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

John D.
12/2015
5.0
plumbing, water heater repair
  + 0 more
When you need to replace a water heater it is normally an emergency. Working with All About Plumbing they understood this and responded quickly. We picked the right company!
Description of Work: Replaced water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Ruth M.
12/2015
3.0
plumbing
  + -1 more
I communicated with the provider via Angie's List message center and gave 3 days and times that I could be available. I received a response of the day and time the provider could do the job. I took a day off work specifically for the project, and he was a no-show. Upon a phone call to the provider, it was stated that my project was not on the schedule. At that time, it was suggested that I should have followed up with a phone call. No where on Angie's List message center does it state that further communication should be done via telephone. Another appointment was made for the next day or so with a 2-hour block of time given for arrival. He arrived approximately 10 mins toward the end of that time frame; more waiting time. The laundry sink was installed without issue, but the kitchen faucet had a leak and the provider had to be recalled to fix it. Again, it was insinuated that the confusion of the missed appointment could have been remedied had I emailed their direct email or called the office. For my time and trouble, an additional 10% was taken off the labor charge, which amounted to about my time taking a whole day off my work and waiting for him to arrive was worth about $10, maybe $11. This is the second time I have used this provider and gave a good review the first time, even though I had a leak that time, which I fixed myself, but also had to call back to readjust the hot water temperature in my bathtub shower. I will not use this provider again.
Description of Work: Installed kitchen faucet and laundry sink.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
1.0

$148

Response from ALL ABOUT PLUMBING LLC
I dropped the ball. That is all i can say in regards to this review. The customer messaged me on Angies list messenger requesting to set up a service call. I recieved that message when i logged on to my Angies list account, and i responded with available dates and times. I had no further correspondence until my office recieved a phone call stating that our technicians had not yet shown up for a scheduled service call. After checking our schedule and not finding any record of a service call scheduled for that day under that name or address the customer was asked if she had called the correct plumbing company. She stated that she had but made no referrence to having scheduled through angies list messenger. We explained to her that we were sorry but we did not have any record of a service call at her residence and had no availabilities for that day. We then proceeded to schedule an appointment for a later day. We did arrive at our scheduled appointment on the later part of our two hour appointment window, but still within the window, which i do not consider to have late. After completeing the various plumbing projects we presented the customer with the bill and appogized again for the confusion still not knowing the root cause of the miscommunication. It was at that time when the customer presented me with a printed out copy of the messenging correspondence. It was at that time that i realized the error. After recieving the available times the customer responded with the date and time that worked better for her. This was a message that i never recieved and therefore it never got logged into our books. It all finally made sense. We dont always get notified when a new message comes across our angies list messenger and therefore dont find out that a message exists until we log into angies list to check our account. This process is usually done about once a week. Recognizing that error was infact mine i apologized once again and subtracted 20% ( not 10% as stated above) off of the labor cost. The customer informed me that the reduction did not even come close to covering her lost wages and was still not happy. I apologized again and told her that the reduced price was all i could really do. She payed the invoice and i left. She called back a few days later saying she believed there to be a small leak under the faucet that we had installed. We rushed right out to discover a very small leak on a shut off valve that we had installed. We cut the valve out and replaced it with a new one. Not really sure how the valve was leaking as the water was coming from a glue joint which is extremely rare in this type of situation, but it is what it is. We replaced the valve checked for any other leaks and left. Obviously there was no charge for this visit. Like i said before this review is all me. I dropped the ball. I should have remembered to check back on messenger to see if she had responded. Things can get a little hectic sometimes and its sometimes easy to get distracted. I do request that my customers set up appoinments via phone or at least email. These are both very trusted and reliable ways to avoid any miscommunication. Again we appreciate the feed back, good or bad it helps us to continue to perfect our customer service and better serve you in the future. Thank you, Nick Moberly Owner/Operator All About Plumbing

Contact information

po box 184, Gerrardstown, WV 25420

http://www.all-about-plumbing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
PL08435
Trade License Locale
WV
Trade License Authority
West Virginia Division of Labor - Contractor Licensing Board
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters

FAQ

ALL ABOUT PLUMBING LLC is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

ALL ABOUT PLUMBING LLC accepts the following forms of payment: Check,CreditCard,PayPal
Yes, ALL ABOUT PLUMBING LLC offers free project estimates.
No, ALL ABOUT PLUMBING LLC does not offer eco-friendly accreditations.
Yes, ALL ABOUT PLUMBING LLC offers a 10% senior discount.
Yes, ALL ABOUT PLUMBING LLC offers emergency services.
Yes, ALL ABOUT PLUMBING LLC offers warranties.
ALL ABOUT PLUMBING LLC offers the following services: plumbing services --- Drain Cleaning,

Contact information

po box 184, Gerrardstown, WV 25420

http://www.all-about-plumbing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM