ALL ABOUT PLUMBING LLC

Plumbing, Drain Cleaning, Water Heaters

About us

Looking for reliable plumbing services in West Virginia? Look no further than All About Plumbing LLC. Our expert team specializes in water heaters and drain cleaning. Contact us today for all your plumbing needs.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

plumbing services --- Drain Cleaning,

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.8118 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 51-118 of 118 reviews

KEVIN M.
05/2014
5.0
plumbing
  + -1 more
Replaced copper line and faucet that busted from this winter. They were complete within 30 minutes. Very professional and did a great job.
Description of Work: replaced outside faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Mike P.
03/2014
5.0
plumbing, water heater repair
  + 0 more
Since I work in DC, it was pretty much a foregone conclusion I had to have our out-of-commission water heater repaired on a Saturday. The fellow answered the phone promptly and even offered a step I could take as a homeowner to hopefully avoid a service call. Sadly, in this day and age, that was unexpected. Unfortunately, that didn't work and I needed someone to come out. He was forthright about the overtime charge for Saturday work, but as I said, I had to do it. It took a little bit for me to get a call back telling me the technician was on his way, but a) he had to find a baby sitter (his boss ended up doing it...yay boss!) and b) he got here and fixed the issue by noon. The technician was very courteous, professional and did not dawdle. Lastly, given the work done and it being a weekend, I'd say the charges were very fair.
Description of Work: We had a power surge that blew out one of our water heater's elements. The technician replaced the elements and thermostats.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from ALL ABOUT PLUMBING LLC
Glad we were able to help. Please call again if the need arises.

Brian D.
02/2014
5.0
plumbing
  + -1 more
This was a difficult task, given the position of the water pressure tank. But within a very short time, they had it figured out. They took the water pressure tank down to the 1" coupling, removed & replaced it before putting it all back together again. They even showed me the old coupling, complete with the hole that caused the leak. These guys really know what they're doing! Great job.
Description of Work: Replaced a 1" 90 degree coupling that connected my water heater to my water pressure tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from ALL ABOUT PLUMBING LLC
Thank you for the kind words. It was a pleasure servicing your plumbing needs. Let me know if you need anything in the future. Nick Moberly Owner/Operator

Len G.
01/2014
5.0
plumbing
  + -1 more
Discovered a significant water leak due to cold weather mid-day. Called and was told they could be out between 4 and 6 pm after current call. Showed at 4:30 and repaired pipe quickly. Process involved removing heat tape and pipe insulation. After repair reinstalled all neatly.
Description of Work: Repaired water leak in main line

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$91

Dina P.
01/2014
5.0
plumbing
  + -1 more
I called and they came when they said they would. They did the work in an efficient manner. I was really pleased, have used them before and will use them again. |
Description of Work: I used ALL ABOUT PLUMBING LLC

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary C.
12/2013
5.0
plumbing
  + -1 more
They arrived on time and went right to work. My kitchen has wood floors so they covered the floor in front of the sink so as not to have anything mar it or splash gunk on it. They worked quickly and efficiently and for what I felt was a reasonable price. I would call them again.
Description of Work: Installed a new garbage disposal and cleared a bathroom drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Michael B.
12/2013
5.0
water heater repair
  + -1 more
When I called to schedule the appointment they gave me a window from 1pm to 3pm this afternoon. They were on time, very professional and spoke in a very matter-of-fact way. When asked for a price quote they were very up front about what the cost would be for the suspected issue and what it would be if they needed to do more than what they suspected. They did not try to upsell any unnecessary services or products. I appreciated the fact that they showed me the old elements and thermostats that were being replaced. I also was grateful that they let me ask several questions and did not seem the least irritated. There was no mess left behind when the work was completed. The cost ended up being under the price quote and we could not be happier with the result. And even though this may be standard in the industry, they also said that all parts replaced and the labor was under warranty for one year from the date the work was performed. We will definitely recommend All About Plumbing to anyone that needs this type of service!
Description of Work: Our lower water heater element and thermostat went bad. They replaced both upper and lower elements, thermostats and cleaned the sediment from the tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from ALL ABOUT PLUMBING LLC
Thank you for your kind words. I hope by now the smell of burning electrical wire have been replaced with a much more seasonal aroma. We also that you for choosing our services in regards to your plumbing needs and wish you and your family a safe holiday season. P.S. tell your mom she makes Boston proud

Andre H.
12/2013
5.0
plumbing
  + -1 more
All About Plumbing is one of those rare companies that does what they say they'll do, when they say they'll do it. They were polite, too. They're my first call for plumbing work. It's good to have a reliable company for something.
Description of Work: I have used this company twice. First time, they replaced a toilet and unclogged a pipe that a previous plumbing company had failed to fix. Second time, they fixed a leak in a pipe under my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

J P.
11/2013
5.0
plumbing
  + -1 more
My well is 430 feet deep. To ascertain what the issue was - all that piping had to be pulled from the well. Luckily for me - it was a wiring issue, which was repaired. The pump issue started on a Saturday and I had called another plumber ( from Angie's list) who indeed called me back on the Saturday and promised to be there Monday a.m. - which never happened. So All About Plumbing came to the rescue. I thought that their rates were extremely reasonable. I would certainly call them for any future plumbing issues.
Description of Work: Fixed issue with well pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from ALL ABOUT PLUMBING LLC
We were glad to be able to help you in your time of need. Its funny how we take running water for granted until we don't have it. Please call us again if the need arises. Thank you

Dena A.
08/2013
5.0
plumbing
  + -1 more
He has come out and helped me many times. He has even come out on a Sunday and not charged me! He is incredible. He is great to all people in my neighborhood. I have been using him since I moved into my house about 3 years ago. He has been fantastic! I won’t use anyone else!
Description of Work: He installed a water softener, a permanent solution so you don’t have to use the salt anymore. He has also fixed my basement sink pump. He also took care of the pipes in an upstairs bathtub. He had to cut out my ceiling because they were older pipes and you can’t snake them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from ALL ABOUT PLUMBING LLC
Thank you [removed member name]. It has always been a pleasure working with you and your family. Hope all is well with you.

John F.
08/2013
1.0
plumbing
  + -1 more
It didn't. All About Plumbing never replied to any of my email requests.
Description of Work: Contacted them by email multiple times over a few days for an emergency/urgent plumbing repair. I have not yet received a response from them. I have already contacted another plumber and had the work completed. I wanted to use someone local that wasn't a "big" company, however, not returning emails isn't a good way to aquire new customers.

Rating CategoryRating out of 5
responsiveness
1.0


Response from ALL ABOUT PLUMBING LLC
E-mail is usually not the best way to initially try to contact us as we have our spam detector set pretty high. I encourage all customers to reach us by phone at least initially. We have 24 emergency service, and should be able to be reached 3at 04-821-1115 day and night.

Sharon A.
06/2013
5.0
plumbing
  + -1 more
2 workers arrived on time. Performed all tasks within two hours. Friendly but focused on work. I wasn't sure if the old disposal, that developed a leak a day prior, could be repaired, but it had to be replaced. They had a comparable unit in their truck and installed it. They cleaned everything up and left. I used the disposal for the first time about 9 days later, on a Sunday - it ran for about 4 seconds and stopped dead. I called back on Monday, went through some trouble-shooting on the phone, but it was ineffective. The same two workers came out that afternoon; it turned out that a contact connection jiggled loose when the disposal was first used, so connection was lost. They reconnected it and tested it numerous times. They apologized profusely; there was no charge for the service call. I used this company before about 18 months ago to replace a hot water heater, and would do so again. Highly recommended, despite slightly higher prices (you get what you pay for).
Description of Work: Reconnected plumbing after kitchen counters and sink replaced; reconnected gas lines for cooktop; installed new garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Stephan H.
06/2013
5.0
plumbing
  + -1 more
His name was Nick Moberly. He was pretty cut and dry. It was a verbal quote. He was timely in getting back to me. There was no BS. He was in the price range I wanted. I got 3 quotes. He didn't actually see the project and my hunch is that once he saw it, the price would go up.
Description of Work: I got a quote from All About Plumbing to retrofit the plumbing in an enclosed carport.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Gary N.
06/2013
1.0
plumbing
  + -1 more
Never returned messages or email. I feel like other users should at least know of this potential stress added to what is, more than likely, an already stressful time for them.
Description of Work: I called and left 2 messages as well as emailed this company and never got any response. I understand if you are busy, however you can at least return a call and decline my service, be it because of where I live, scope of work, or their general availability.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from ALL ABOUT PLUMBING LLC
I'm not sure if this person is referring to the right company as we have never recieved any emails from this gentleman nor any messages. We provide 24 hour emergency service which requires us to have our business line always open. We seldom ever have a phone call go to a voice mail unless it is due to unusaully high call volume, in which instance a return call is made immediately afterwards.

barry S.
06/2013
5.0
plumbing
  + -1 more
Nick and CJ (owner) arrived on time replaced the above items and were very personable and professional will definitely refer to other have been very pleased with their work.
Description of Work: Leak in water softener orig had fallen behind unit when replacing filter also replaced basket stainer in kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$101

Response from ALL ABOUT PLUMBING LLC
Thank you [member name removed] for your kind words. It was a pleasure to be able to help solve your plumbing problems

George K.
06/2013
5.0
plumbing
  + -1 more
I was so happy. I had a new faucet installed and fixed some other plumbing. They were very pleasurable to work with and did a great job.
Description of Work: We hired All About Plumbing to install a faucet and do some other minor plumbing repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Shawn S.
05/2013
1.0
plumbing
  + -1 more
I had a horrible experience. He charged me multiple times for the same repair. I am trying to decide, if I will take them to court. He threatened me and he is horrible. He was demanding payment for something I had already paid him to do that did not work. The tenant will testify against him court. In my opinion, he does not deserve to be in business.
Description of Work: I used All About Plumbing. I own a few different rental properties. I called him two years ago to fix a property the first time and I paid him several hundred dollars for that repair. I went out there. It was a plumbing leak from a 2nd floor bathroom that ended up ruining the ceiling on the first floor. He told me it was good to go and I put the ceiling back up and a few months later, I had the same problem. It happened again and the ceiling got destroyed. I had to put the ceiling up again three different times. He cam out and did a repair the 2nd time for free and I was happy with that. The third time the ceiling got destroyed, the ceiling got destroyed and I had to pay him one hundred dollars. I told him I did not want to pay him the third time and he said that, he does not guarantee work for more than a year!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from ALL ABOUT PLUMBING LLC
I am truly sorry that this customer was not satisified with his experience with our company on this day. However I felt that there was no way I could warrany this particular leak. On the first visit we found a cracked PVC drain in the ceiling under the tub. We made the repairs and payment was recieved. 2 Months later we recieved another call complaing of a leak in the same area. We found another leak on the PVC drain line 3 ft away from the area in which the first repair was made. We made the repair under warranty knowing very well that the cracked pipe was not of our doing, but that it was close enough to our previous repair to make it hard to justify a charge. 13 months later we were called out again for a leak showing up in the same ceiling. After 90 minutes of trying to get reenact the leak we were unsucessfull. We left asking the tenant to call us as soon as she noticed any leaking. No charge was submitted for this visit. 2 days later we recieved a call stating that the leak had started again, and we rushed out to address the situation. This time we were able to determine that the water was coming from behind the overflow plate. We disassembled the plate and found that the foam seal was dry rotted. We replaced the part for which we did submit a bill to the landlord. I contacted the landlord to explain to him what was done, and he expressed his dissatifaction with the charge. I explained that I cannot be expected to warranty a part that I did not install, and one that was defective from normal wear and tear. Yes we do only warranty our work for one year, however if I felt there was any chance anything we had done that had caused this particular seal to leak I'm sure arrangements could have been made to warranty this repair as well. I had offered to split the bill by 50% in hopes of not losing this customers business, but he declined the offer. As far as threats, the only thing I can imagine this customer is referring to is the threat of sending his account to collections, which in my opinion is not a threat, but simply the natural order things.I hope that the majority of possitive reviews we have on this site help override the few negative ones. We strive to exceed customer expectations, however sometimes when customers expect to not be charged for our services it makes it impossible. We won an award for the eastern panhandles best plumber in 2012 and believe our level of service will allow us to keep that title for many years to come.

Dina P.
05/2013
5.0
plumbing
  + -1 more
It went well. Both men were professional and prompt. Nick thought there might be an additional problem at the well. He met the well person the next day just to make sure everything was done right and did not charge me.
Description of Work: I notice a lack of pressure and called for someone to see what the problem was. They came that afternoon and I was told I had a leak in my pressure tank. The technician gave ma a few minutes to fill some containers with water and then turned the water off. They said they would be back between 12 and 2 the next day to fix it. They came around 12:30 and fixed the problem. They charged me a little less than quoted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$875

CRAIG B.
05/2013
5.0
water heater repair
  + -1 more
My call to them prompted this review. Especially their honesty.
Description of Work: The great friendly customer service I just received when I called about services has already prompted me to write something. The lady was honest, friendly and accommodating. Upfront she told me it was a saturday and the rates would be almost double for a service call. I like that honesty. She told me they would come Monday for a price that was very reasonable. I like that. Her Monday price was still a good bit under everyone else. Can't wait to see what type of service they provide, but if this is any indication, I will be very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jason K.
04/2013
5.0
water heater repair
  + -1 more
I had originally called on Friday March 29 them to see about how much it would cost to get a hot water heater replaced. They quoted at about $300 and I said that was fine and I had them come out on April 1st. The guy came out right on time at 9 in the morning. He would be replacing an old 66 gal tank with a massive plastic 105 gal tank. He wasted no time and disconnected the old heater. I had already turned off the power and drained the heater before he showed up to save on time and labor. He quickly put the new tank in place and commenced to cutting and reconnecting the pipes since the size of the tank was so different. After everything was done and setup he gave me the bill and it came in $100 less than I expected. All in all I am extremely happy and will be sure to call them if I ever need a plumber again.
Description of Work: replaced old water heater with a new hot water heater that I bought before hand

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Laurie R.
03/2013
5.0
plumbing
  + -1 more
Nick and his associated were very prompt, did a very professional job for a good price. They explained what the problems were & hoe they fixed them which we like.
Description of Work: Repair of leaking valve behind toilet. Repair of dripping pipe below sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Michele B.
03/2013
5.0
plumbing
  + -1 more
Prompt, courteous & professional. Know their trade craft.
Description of Work: Replaced full valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

William K.
10/2012
5.0
plumbing
  + -1 more
They do excellent work. They were puntual and quick with the work. I thought the pricing very fair. Very friendly, personalble and polite. Will use them again!
Description of Work: They put in a whole house filter and a whole house water shut off valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Michael M.
08/2012
5.0
plumbing, water heater repair
  + 0 more
Very professional service and work. This was a complex job, and they did it all neatly and with efficiency. They saved me money - it cost less to have them install the appliances than the price quoted from the "big box" store where I purchased them. I have used All About Plumbing in the past, and will use them again. Nick and his crew do a great job.
Description of Work: Replaced a gas hot water heater with an electric one; replaced two faucets and the air conditioning condensate pump. Installed a garbage disposal and dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Kathy Jo S.
07/2012
4.0
plumbing
  + -1 more
They were prompt and they really did a good job.
Description of Work: All about plumbing assembled my new drainage system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

po box 184, Gerrardstown, WV 25420

http://www.all-about-plumbing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
PL08435
Trade License Locale
WV
Trade License Authority
West Virginia Division of Labor - Contractor Licensing Board
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters

FAQ

ALL ABOUT PLUMBING LLC is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

ALL ABOUT PLUMBING LLC accepts the following forms of payment: Check,PayPal
Yes, ALL ABOUT PLUMBING LLC offers free project estimates.
No, ALL ABOUT PLUMBING LLC does not offer eco-friendly accreditations.
Yes, ALL ABOUT PLUMBING LLC offers a 10% senior discount.
Yes, ALL ABOUT PLUMBING LLC offers emergency services.
Yes, ALL ABOUT PLUMBING LLC offers warranties.
ALL ABOUT PLUMBING LLC offers the following services: plumbing services --- Drain Cleaning,

Contact information

po box 184, Gerrardstown, WV 25420

http://www.all-about-plumbing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM