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ServiceMaster of Martinsburg & Hagerstown

Carpet Cleaning, Air Duct Cleaning, Oriental Rug Cleaning,

About us

ServiceMaster of Martinsburg & Hagerstown specializes in water damage, sewage clean up, fire damage, smoke damage, and mold abatement restoration services. We are well known for our residential and commercial carpet cleaning and upholstery cleaning services as well. Much of our work is insurance related, so we excel at providing documentation needed by adjusters and insurance companies, communication required by agents and service required by homeowners. Rapid response is critical in disaster restoration. We will return your your call within 15 minutes during business hours or for after-hours emergencies, 24/7/365. We are the only full service disaster restoration contractor in our areas of Washing County Maryland, and the counties of Berkeley, Jefferson, and Morgan in West Virginia. As licensed general contractors in both states, not only can we provide emergency service when disaster strikes, we can also meet your reconstruction needs to return your home to its pre loss condition as soon as possible. Most homeowners and insurance adjusters prefer to deal with one contractor to settle a claim as it is much more efficient to deal with one as opposed to several. Our Priority Our first priority is our relationship with our customers. While our large volume of equipment, training and certifications provide us with an important operational competitive advantage, the empathy we show, time we take to answer questions and respect we demonstrate for the individual and the property sets us apart. Expect us to know what we are doing, and expect us to do it with care. Who We Are ServiceMaster of Martinsburg & Hagerstown is a family and locally owned and operated ServiceMaster Clean® franchise serving the eastern panhandle of West Virginia and Washington County in Maryland. While we command the resources of the world´s largest disaster restoration company, we eat, sleep, play, go to church and send our kids to school right here in the areas we serve.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

carpet cleaning, upholstery cleaning, floor cleaning, fire damage restoration, water damage restoration, smoke damage restoration, 24 hour emergency service, mold abatement, construction services

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-6 of 6 reviews

Kenneth Z.
02/2016
5.0
carpet cleaners, air duct cleaning
  + 0 more
unknown
Description of Work: Cleaned up damage from water leak that damaged rugs and dry wall. Insurane paid for restoration. The $2200 is for the dry wall and cabinet repair. Was told it would take 3-4 weeks to get to the repairs. Cannot at this time evaluate finished work.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Marvin R.
01/2016
5.0
carpet cleaners
  + -1 more
Service Master came to my home and checked for moisture and dampness and found none, which meant I could BEGIN the restoration process of included restoring wall and ceiling DAMAGE resulting from other checks for dampness and moisture.
Description of Work: A steam dryer was installed the on June 27, 2015, the second day at a brand new home, and a leak resulted that got my floors wet and went thru to the basement. Service Master came approximately Checked to make sure there was no water damage or moisture in floors and walls of my house because of an improperly installed steam dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael B.
05/2015
5.0
carpet cleaners
  + -1 more
Excellent service. Worked extra hard to get out a couple bad stains.
Description of Work: Cleaned carpets in my entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

connie D.
10/2014
5.0
carpet cleaners
  + -1 more
I was amazed! Normally after the carpet dries you can see a few spots. The carpet looks like new. They even got out a few drops of latex paint.
Description of Work: Cleaned carpet in one room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Olivia L.
02/2014
5.0
carpet cleaners
  + -1 more
Good and fast
Description of Work: Clean carpets in rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

James D.
09/2013
5.0
air duct cleaning, carpet cleaners
  + 0 more
They did a great work for us. They are the best carpet cleaning company I have used. The carpet looked brand new after they were done. You could not even tell there was any type of damage after they were done. This was just an excellent experience. I was very pleased. It took them about a week to do all of the work.
Description of Work: They did whole house carpet cleaning, cleaned the walls and air duct cleaning for us. They also replaced the carpet in one room as well.We had a small fire and needed it cleaned.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    10477 Williamsport Pike, FALLING WATERS, WV 25419

    www.smmarhag.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Air Duct Cleaning,
    Oriental Rug Cleaning,
    Mold Testing & Remediation,
    Floor Cleaning and Waxing,
    Interior Painting,
    Pressure Washing,
    Window Cleaning,
    Water & Smoke Damage,
    Upholstery Cleaning,
    General Remodeling,
    House Cleaning

    FAQ

    ServiceMaster of Martinsburg & Hagerstown is currently rated 5 overall out of 5.

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    ServiceMaster of Martinsburg & Hagerstown accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, ServiceMaster of Martinsburg & Hagerstown does not offer free project estimates.
    Yes, ServiceMaster of Martinsburg & Hagerstown offers eco-friendly accreditations.
    No, ServiceMaster of Martinsburg & Hagerstown does not offer a senior discount.
    Yes, ServiceMaster of Martinsburg & Hagerstown offers emergency services.
    No, ServiceMaster of Martinsburg & Hagerstown does not offer warranties.
    ServiceMaster of Martinsburg & Hagerstown offers the following services: carpet cleaning, upholstery cleaning, floor cleaning, fire damage restoration, water damage restoration, smoke damage restoration, 24 hour emergency service, mold abatement, construction services

    Contact information

    10477 Williamsport Pike, FALLING WATERS, WV 25419

    www.smmarhag.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM