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Aerotherm HVAC LLC

Heating and Air Conditioning

About us

At AeroTherm HVAC, we take pride in providing you with comfort services that are not only affordable but professionally done. Our company culture is developed to go above and beyond the average HVAC experience, taking customer service to the next level and placing emphasis on quality work. If you’re considering a new system for your home, business or other structure, we can design and construct the system that meets your needs. Whether you need units installed, serviced, repaired or cleaned, contact us for a free consultation.

Business highlights

5 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

All phases of heating and cooling services, installs, repairs, maintenance, and more!

Services we don't offer

Don't see your need on our list of services? Give us a call to further discuss your needs!

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Reviews

4.911 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-11 of 11 reviews

Tena K.
10/2023
5.0
heating & air conditioning/hvac
  + -1 more
Worth every penny!
Description of Work: Furnace, AC coil & condenser replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

QUINCY W.
10/2023
5.0
heating & air conditioning/hvac
  + -1 more
Excellent work, very professional
Description of Work: Third floor mini split installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Shawn K.
09/2022
1.0
heating & air conditioning/hvac
  + -1 more
I scheduled an estimate for 9 am. I received a text right at 9 am saying they could not make it and if I wanted to reschedule we could do that instead. I responded the following day at 9 am. They said that would be fantastic. At 9:10 I asked for an eta, to which the response was. “Sorry I will need to cancel, I don’t want to waste your time” I appreciated that because at the point It’s not like my time wasn’t already wasted. Would not recommend this company
Description of Work: Estimate for Mini split unit

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Aerotherm HVAC LLC
As I explained to the customer...I recently had surgery and would be unable to make it after a flare up. Not showing up...especially for an estimate...is not how I operate. To immediately blast someone by giving a negative rating is a poor way to handle a situation.

LARRY H.
06/2022
5.0
heating & air conditioning/hvac
  + -1 more
Perfect, he got back to me the same day I called, and was there the night day. On time and kept us updated when part arrived. Unit was fixed and we have air! Thanks so much Mr. Shafer from Aerothem.
Description of Work: HVAC component replaced on air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

Nicole G.
05/2022
5.0
heating & air conditioning/hvac
  + -1 more
Wonderful! I would definitely hire this company again! He was honest and trustworthy. He spent hours in my backyard on the hottest day of the year so far, just trying to figure out what was wrong and how to fix it. I’d highly recommend them!
Description of Work: Leak and pressure test. Leak seal and refrigerant added.
Rating CategoryRating out of 5
Yes, I recommend this pro

Heath N.
05/2022
5.0
heating & air conditioning/hvac
  + -1 more
Arrived on time, was very honest and price for repair is unbeatable. Professional and friendly service. Respectful of my home also, would definitely recommend and use this company again!
Description of Work: Heating and Air Conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry K.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
Went great explained the problem and showed us what was wrong with our air conditioner and it was a simple part replaced the part haven’t had anymore problems…
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie L.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
You can’t go wrong with this company! They were on time, friendly, knowledgeable and clean. The vents were spotless from 2 German Shepards…not an easy task!!! The price was more than fair and they even come yearly to test your system free of charge! They are available to answer questions as well anytime. I would 100 percent recommend them!
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Farukh B.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
Amazing attention to details, near and clean job. Thankyou Charles for being on top of your game.
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Earl W.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
We need a new system for the added living space to our home. Charles was quick to respond and gave us several options so to Correspond with our budget. Upon us deciding on the system we wanted they were very quick to get started Arriving at the time and the day they said they would . While There they were very Courteous and answered any questions we had . while working they worked with Dedication while paying attention to every small detail which I greatly appreciated. After the work was completed Charles called me several times to make sure that I was satisfied and that the system was performing as promised. You cannot go wrong by using this company!! I will certainly use them for any future needs I have!
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Deborah S.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
“I would highly recommend AeroTherm to anyone needing HVAC service/installation. We needed to have 2 oil furnaces replaced with gas furnaces, as well as to add central air in our duplex. To be honest, I was worried whether or not we could actually afford it. Charles provided us with 4 options and explained the pros/cons of each. ALL of them were reasonably priced. Once we decided on the units, we were given a 4 week lead time. To our delight, they actually arrived within about 2 weeks! The installations were scheduled and went off without a hitch! Considering that our duplex was built in 1905, I feel this was a great accomplishment! Throughout the process, Charles kept us informed as to the progress and let us know if there were any issues. He explained how the new thermostats worked. We are SOOO grateful to have more efficient heating and cooling!! The cherry on top? Charles provided an agreement where he will do inspections at the change of the seasons, as well as install any warrantied parts for 2 years. This was an investment in our property and I’m pleased to have AeroTherm as a partner in keeping them running optimally. Whether you need a unit installed or service on an existing unit, I highly recommend AeroTherm HVAC!!” – Deborah S
Description of Work: Double furnace and AC installation
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    114 Wandering Pine Ln, FALLING WATERS, WV 25419

    http://www.aerothermhvac.com

    Service hours

    Sunday:
    7:00 AM - 5:00 PM
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 5:00 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    HVAC07541
    Trade License Locale
    WV
    Trade License Authority
    West Virginia Division of Labor - Contractor Licensing Board
    Trade License Expiration
    02/07/2023
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Aerotherm HVAC LLC is currently rated 4.9 overall out of 5.

    Sunday: 7:00 AM - 5:00 PM

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 7:00 AM - 5:00 PM

    Aerotherm HVAC LLC accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
    Yes, Aerotherm HVAC LLC offers free project estimates.
    No, Aerotherm HVAC LLC does not offer eco-friendly accreditations.
    No, Aerotherm HVAC LLC does not offer a senior discount.
    Yes, Aerotherm HVAC LLC offers emergency services.
    Yes, Aerotherm HVAC LLC offers warranties.
    Aerotherm HVAC LLC offers the following services: All phases of heating and cooling services, installs, repairs, maintenance, and more!
    Don't see your need on our list of services? Give us a call to further discuss your needs!

    Contact information

    114 Wandering Pine Ln, FALLING WATERS, WV 25419

    http://www.aerothermhvac.com

    Service hours

    Sunday:
    7:00 AM - 5:00 PM
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 5:00 PM