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SMALLWOOD SANITATION CO INC

Garbage Collection

Reviews

4.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
33%
1
0%


Rating CategoryRating out of 5
quality
3.3
value
3.3
professionalism
3.7
responsiveness
3.7
punctuality
3.7
Showing 1-3 of 3 reviews

Chelsea K.
08/2017
2.0
garbage collection
  + -1 more
We've tried to get the problem addressed and solved only to be told we would be responsible for 2 late fees and an interruption in service. They completely disregarded the fact I've called 4 times. I've offered to pay over the phone and enroll in automatic withdrawals, (they don't offer either). So unfortunately I'll have to pay an estimated extra $50 for the incompetence of their customer service department. Oh and don't bother leaving a message they'll never ever call you back.
Description of Work: Absolutely terrible service. If I had ANY other option I would chose a different provider. They bill every 2 months. When I called the first time about missing a bill I was spoken down to like I was unintelligent and didn't understand their billing, except it had been 3 months since my last bill. I called again, and was told "Oh yeah it looks like your bill was returned to us, as long as you pay both bills before the due date everything will be fine" ...... ONLY to pay both bills before the due date and they still interrupted service. What a joke

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$50

Laura B.
05/2015
5.0
garbage collection
  + -1 more
unknown
Description of Work: garbage pick up

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Matt and Lorene L.
05/2015
5.0
garbage collection
  + -1 more
We find them to be prompt and extremely efficient. When we first moved here and there was a slight mix up in pick up we found that they went far above what any other company would have done to rectify the problem. We also have to give them credit as even on the coldest, snowiest day they still came and did their job. What a great bunch of people!
Description of Work: They remove our rubbish from our home weekly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

    Contact information

    HAMMOND RD, Fairmont, WV 26554


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garbage Collection

    FAQ

    SMALLWOOD SANITATION CO INC is currently rated 4 overall out of 5.
    No, SMALLWOOD SANITATION CO INC does not offer free project estimates.
    No, SMALLWOOD SANITATION CO INC does not offer eco-friendly accreditations.
    No, SMALLWOOD SANITATION CO INC does not offer a senior discount.
    No, SMALLWOOD SANITATION CO INC does not offer emergency services.
    No, SMALLWOOD SANITATION CO INC does not offer warranties.

    Contact information

    HAMMOND RD, Fairmont, WV 26554