Kitchen & Bath Rx

Although it took quite a bit longer than was projected, I love my kitchen. The employees were always punctual and did good work. I think I would have liked some changes, and most could not be accommodated. They could use more options and ideas by the person who is doing the initial projection. Otherwise a good experience.

Most definitely the worst craftsmanship I've ever seen anyone charge money for. They did a kitchen, dining room, living room floor job for my parents. Everything about the job looks like it was done by amatures, from the measuring of and sourcing of materials, to the absolutely terrible tile and finish carpentry work. The countertop on the island was sized to overhang the base cabinets under it, but they neglected to take into consideration the depth of the doors on the cabinet, so they stick out further than the countertop overhang. Minor visual detail I guess, but it drives me crazy. Sometime during their install, they chipped out a piece of laminate on the edge banding and either decided not to say anything about it or just didn't notice due to their lack of attention to detail. The sink base cabinet was installed 1/4" off level. There are 3 water supply lines and a waste line that run through the bottom of the cabinet, but there are 8 holes in the bottom of the cabinet because they mis-measured by about 4 inches on their first try. When the sink area countertop arrived, the cutout for the sink was in the wrong place due to an error in site measurements so it needed to be sent back and remade, delaying completion of the project by a week. During install, they chipped out a piece of laminate again on the edge banding. This was much more noticable than the island so they had to say something about it. Rather than rebanding the edge, they glued the chip back in. There is major lippage on the tile on the backsplash (some of the edges of the tiles stick out further than the tiles they are next to), alignment is not great, and they left the cut edge where it meets the bottom of the cabinets unfinished so the uneven gaps are visable when sitting at the table. Should have been finished off by taping and caulking the seam or with a piece of quarter-round trim. However, after seeing how they butchered up trim pieces in other parts of the kitchen I understand why they avoided it here. The flooring that they did in the kitchen, dining room, and living room looks ok on the main field area of the floor, but everywhere it meets up with a door frame or furnace register, someplace where it would take a skilled craftsman to make a precision cut, it looks like it was done by an amature. Stay FAR Away from This Conteactor!

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unknown

I called this company since I had a leaking shower, the person on the phone was extremely nice. She even scheduled someone for the following day to give an estimate on my needs. A woman showed up who never identified herself by name or what she did. She looked at the shower and I tried to explain what happened. She was very dismissive and asked me what I wanted to do. I asked for her advice, since I contacted a professional service. She stated that customers know what they want. She gave some ideas about a new shower which made sense. I asked a question about the drain and she said it could be the pipes, and replacing the shower was the best option. At that point, I asked her what she did with the company, meaning, exactly why she was there. She indicated she is the owner and everyone works for her. I was under the impression someone was being sent who would assist in identifying the problem, etc and maybe that was my misunderstanding. She was not polite, but not rude. I thanked her for her time and said it was not going to work. She appeared irritated and left. Two weeks later, a guy came out and calked the shower base where the floor and wall meet. No leak. I needed a $5 tube of calk, not a new shower. Total savings about $5,000. Too bad this person did not have the ability to tell me that, so I kind of feel they jump to the more expensive options.

unknown

unknown

Kitchen and Bath was pretty bad! It started in April of 2013 and they never completed the project until April of this year. They kept doing things wrong and making mistakes that they would have to come back and repair. They really don't know what they are doing. We paid them sixteen thousand dollars to have our bathroom remodeled. The quality of the materials was good, we picked those out but the quality of their workmanship was not good. I would not use them in the future.

unknown

I was so pleased with the work k&b provided me on work for my remodeled bathroom. Work was done quick and efficiently and cost was within our budgeted amount. I would recommend to everyone.

The fit of the new liner fits very well. The installer did not do a good job for numerous reasons: 1. Scraped the ceiling (newly painted) in the bathroom with the surround while installing 2. Scraped the wall (newly painted) with the surround (or shower doors, not sure which) and not only took the paint off but gouged the wall pretty deeply. 3. Very poor job of caulking all the way around. Some areas of the surround didn't even have the caulking on it 4. Cut the floor in front of the tub in order to place the surround in and cut it too big 5. Didn't complete trim work and I was told when I questioned it, "That's the way it looks." 6. Ordered brushed nickel finish on fixtures and the faucet was chrome while the rest was brushed nickel. He said he didn't even notice that until I pointed it out. They did correct this. I called and spoke with the owner, he came out, looked at the work and agreed it was not done properly so the installer returned and made most of the corrections. Still have the hole in the floor. I wanted to keep it local and it was less expensive than the other "Fitters" but overall not a good job for the price.

They were very professional. We were very pleased. They were very friendly. I like to do business locally, and they are a local company.