Stanley Steemer

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My appointment window was 12 to 5 p.m, and they arrived about 4:30 p.m. Due to my driveway being slanted, they couldn't start immediately but had to fill the small engine completely full with gas so it would run to power the cleaner. After they returned from a nearby gas station they were very courteous and worked quickly. They were very fair in the pricing of a large family room carpet, stairs, master bedroom, and upper hallway. They gave me recommendations as to what to use the clean the carpet in the future to maximum its life and condition. I'm very pleased with the service I received, and would gladly use Stanley Steemer again.

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All went smoothly. They arrived on schedule, calling in advance. They went right to work and finished in under an hour. I am pleased with their work and will call them again in the future.

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Unfortunately, I did not get to use this provider due to a computer mix up. After seeing the good reviews, I used Stanley Steamer's online tool to schedule my cleaning and what I wanted done. The online tool was easy to use and I had no problems setting everything up. Even when I needed to change my appointment, the staff on the phone were very nice and helpful. The problem came the day before my service scheduled for 3/29/2014. Stanley Steamer called to remind me of my appointment and tell me of a 'computer glitch' that underpriced my service estimate. They informed me that the service would cost double what the estimate was, without tax, and that I would have to pay this new amount despite having received a confirmation email stating the lower price. The new amount was way too much for the service so when I went to cancel, the girl on the phone started to argue with me about how it wasn't their fault because it was a computer glitch. I may use them in the future, but only after triple-checking the price.

It looks better now than it did before they started.

Puntual and professional, completed the job in a timely manner; exceeded my expectations.

While Stanley Steemer were here I decided to have my new tile floor scrubbed by them. They gave me a discount which they had available at the time. They do a good job. They were happy to be working. Another thing I liked about them was that you can book it online and what their charges are at that time.

Their work was satisfactory. I had a good coupon. I would recommend them to family and friends if they have a good coupon.

Stanley Steemer does a really good job. They move all the furniture and stuff like that so we don't have to. The price was reasonable. They were really nice. They were able to get the pet stains out and it smelled fresh when they were done. They were there when they said they were going to be and finished the job in the amount of time they said.

They came in, got it done, and were out. They told us how much it would be, and they didn't charge us more than what they said they were going to. I was real pleased with the quality of what they did.

The overall experience was below average. I would not use Stanley Steemer's service again.

I don't remember how much I spent. I just paid them what they asked for. My experience with them was fine. I had no problems and I don't recall anything that was upsetting. I don't recall anything negative sticking in my memory. I can't think of any reason why I shouldn't give them a high grade. I was pleased with the price and quality of their work. I will use their services again in the future.

It turned out pretty good. The response time was good. The workers were personable and efficient. They did good work. They also made some recommendations that turned out to be real good. I would recommend the company to friends and family.