The Lone Sweeper has been family owned since 1983. Members of NCSG and the longest continuing CSIA certified chimney sweeps serving the Huntington and Charleston areas.
Business highlights
42 years of trusted experience
Services we offer
Sweeping, stainless steel lining, custom lifetime warranty chimney caps, fireplace restoration, masonry repairs, video inspection, stove sales and installations, dryer vent sweeping, gas fireplace installations & rain gutter cleaning.
Jonah who came to our home is a huge smart a** and I will never be using this company again.
Description of Work: Smart ass guy
Rating Category
Rating out of 5
Mark B.
03/2018
5.0
chimney sweep
+ -1 more
Came right on time the work was completed promptly. Excellent work. Price is very reasonable
Description of Work: Needed the chimney swept
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Melinda C.
12/2017
5.0
chimney sweep
+ -1 more
They were very professional. Explained everything to me. My chimney itself was fine but he took the time to explain to me about a crack in my actual fireplace.
Description of Work: Checked chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sherry A.
04/2017
5.0
chimney sweep
+ -1 more
Professional, knowledgeable, polite. Arrived at scheduled appointment time for chimney inspection and cleaning. Excellent service-recommend.
Description of Work: Perform safety inspection and clean chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shelly S.
02/2017
5.0
chimney sweep
+ -1 more
They cleaned the chimney and explained the work to me.
Description of Work: Chimney swept
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Whitney L.
11/2016
5.0
chimney sweep, fireplaces
+ 0 more
They were very informative, professional and polite. Would definitely call again.
Description of Work: Needed chimney inspected and cleaned as we have never used.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Valerie M.
09/2016
4.0
chimney sweep, chimney caps, chimney repair
+ 1 more
Work still in progress. Everything god so far.
Description of Work: Quite a bit due to no maintenance for over 30 years.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$1,300
joseph B.
07/2016
5.0
chimney caps, chimney repair
+ 0 more
Their estimate was lower than the others I had and we agreed on a date for the work. They called when they were on their way and arrived on time and got right to work. They were very professional and friendly. I had an emailed receipt for my payment soon after they left. I will definitely use them again.
Description of Work: Chimney cap was deteriorated, mortar joints were missing and water was leaking down on our fireplace insert.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$440
Mike L.
05/2016
5.0
chimney sweep, chimney caps, fireplaces
+ 1 more
They cleaned the flue and stove and wire brushed and refinished the cap with rustoleum paint and replace the wire screen around the flue cap as I has having birds getting in the flue.
Description of Work: Cleaned and inspected cap flue pipe and wood burning stove.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
T David B.
12/2015
5.0
chimney sweep, fireplaces
+ 0 more
I had The Lone Chimney Sweeper clean my pellet stove. The were on time and professional. After the face there was a minor problem with the stove that they promptly came back and rectified. I would not hesitate to recommend them and plan on using them for my annual cleaning in the future.
Description of Work: Cleaned pellet stove
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Danette H.
09/2015
5.0
chimney sweep
+ -1 more
They were very nice, cleaned up after themselves and did a fantastic job.
Description of Work: I have an old 1941 farmhouse that I am restoring. They did an amazing job of installing an insert as well as a new flue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Carol F.
08/2015
5.0
chimney caps, chimney repair, chimney sweep
+ 1 more
Excellent. Very professional and personable. I would certainly recommend them.
Description of Work: replaced chimney caps and flashing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Whtiney H.
03/2015
5.0
chimney caps, chimney repair, chimney sweep, fireplaces, gas logs
+ 3 more
excellent - they even dress in traditional "sweep" clothing - very knowledgeable
Description of Work: replaced chimney caps, checked gutters, checked fireplaces and gas logs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Renee D.
02/2015
5.0
chimney sweep
+ -1 more
He was prompt. He did a good job. Very professional. I had to call a couple of times to get the bill.
Description of Work: Cleaned chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$110
Elizabeth Q.
12/2014
5.0
chimney repair, chimney sweep, fireplaces
+ 1 more
It was for myour daughters fireplace. The fireplace was deemed unusable and my daughter decided that it was too expensive for her to fix right now. He gave us several alternatives, But my daughter was only going to use it for cosmetic reasons.they left the place is clean as it was when I got there and wore their little stove top hat. After which they posed for pictures. If we do use anyone it will be them.
Description of Work: He performed a visua and digital assessment on the chimney. He made recommendations and were given literature on different choices.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Patty D.
12/2014
5.0
chimney sweep, masonry
+ 0 more
They arrived a few minutes early but started working immediately. They removed their shoes and left the room spotless - nobody would be able to tell they had been in my home if I didn't tell them. I was able to pay for the services with a credit card and received a receipt immediately. The news they had about my chimney was not good but that was no fault of the Chimney Sweep. The mortar between the tiles has eroded and the flue is not safe to have a fire in the insert. They recommended the insert be replaced (the current insert is over 30 years old and has three exhaust holes) and a liner be placed inside the chimney to allow safe fires. They reviewed this info. with me after completion of services and showed me pictures of the missing mortar on a table. I received a printed report within minutes of them leaving that also included the written recommendations and pictures as well.
Description of Work: Cleaned chimney and checked insert and flue for safety.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$164
Beth F.
11/2014
5.0
chimney repair, chimney sweep
+ 0 more
The Sweeper arrived a little early, and called before they came. Very polite. At one point, one of the men was looking up the chimney and as he started to stand up the other one, very quickly informed him his sleeve was dirty, so he wouldn't get ashes on my carpet. I think they left the place cleaner then when they came, and I'm not just talking about my chimney. Very professional and knowledgeable. I would absolutely recommend them to my friends and family. I will use them again, without hesitation.
Description of Work: Inspected and cleaned my chimney
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
Vanessa S.
11/2014
5.0
chimney sweep, fireplaces
+ 0 more
Great service! Will definitely use again!
Description of Work: The gentlemen (in top hats, at that) cleaned the chimney, educated us on what we need to do to operate it safely and provided an estimate on another wood-burning stove we have. Since that stove needed repairs, they did not charge us for looking at it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Alex P.
10/2014
2.0
chimney sweep, fireplaces
+ 0 more
First, the owner didn't come to the originally scheduled appointment and left my wife waiting all day. Since there are no other chimney specialists that I could find in the nearby area, I tried him again. It was over a week later when we did finally get an appointment fulfilled. He came with his apprentice and was very polite. They looked at my chimney, said electric fireplace only, and tried to leave. They didn't offer solutions or recommendations voluntarily. It was difficult trying to get any advice. They left with my $100, but leaving me no more knowledgeable than when they came. It is now 2 months later and I had to call and give them my email address a 3rd time in order to get my report. When I got the report, it had a total of 4 sentences on it. It is truly unfortunate that this company did not in any way live up to its former reviews.
Description of Work: Provided a chimney "inspection".
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
5.0
responsiveness
2.0
punctuality
3.0
$105
Response from The Lone Sweeper Chimney Sweep
I am sorry you had a bad experience. As a family run business since 1983, we understand how important customer service is. We strive to create the best possible service experience. We will continue that effort into the future by providing the best service, and helping our customers maintain the integrity of their homes.
Debra R.
01/2014
5.0
chimney repair, chimney sweep
+ 0 more
The top of the chimney had already been closed off at the top but my heat was all going up the two story fireplace. I had another estimate that was much more expensive from another chimney business. Due to the fact that these guys used an old damper, I got a nice reduction in the price. I loved the fact that I was using an old piece of a chimney made for this purpose.
Description of Work: They inspected my 1950's chimney that no longer had a damper to close off the cold air. They put a used damper in that allowed me to close the fireplace off.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Dan R.
12/2013
5.0
fireplaces
+ -1 more
Service was prompt, courteous and on schedule. Dealt with a shipping error by the stove company seemlessly.
Description of Work: Installation of wood stove insert.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Dan R.
11/2013
5.0
chimney repair, chimney sweep, fireplaces
+ 1 more
Using modern equipment, he was able to show me a crack that had developed in the entire length of the flue. Pictured crack was part of a detailed report we received by e-mail later that day.
Description of Work: Chimney sweep with examination of firebox and flue.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Sharon T.
10/2013
5.0
chimney sweep
+ -1 more
I was very pleased with the chimney service and quality of work.
Description of Work: Cleaned chimeny and added chimney caps
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Elizabeth B.
09/2013
5.0
chimney sweep
+ -1 more
Services were performed without a problem and PHOTOGRAPHS OF ALL REPAIRS WERE SENT TO MY EMAIL ACCOUONT.
Description of Work: Inspected both chimneys, leaned one, gave report of problems needing to be fixed, and gave an estimate. PHOTOGRAPHS WERE TAKEN AND SENT TO MY EMAIL ACCOUNT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Robert L.
07/2013
5.0
chimney sweep
+ -1 more
Very good. We are unable to have any work done right now due to protected chimney swifts nesting in the chimney. As soon as they begin migration I will have a thorough cleaning and caps installed. Perhaps an insert by The Lone Chimney Sweep.
Description of Work: inspected the chimney and gave insight to options on work needed.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Sweep,
Chimney Repair,
Fireplaces,
Chimney Caps,
Masonry,
Gutter Cleaning,
Gas Logs,
Dryer Vent Cleaning,
Appliance Sales and Installation,
Heating and Air Conditioning
FAQ
The Lone Sweeper Chimney Sweep is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
The Lone Sweeper Chimney Sweep accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, The Lone Sweeper Chimney Sweep does not offer free project estimates.
Yes, The Lone Sweeper Chimney Sweep offers eco-friendly accreditations.
No, The Lone Sweeper Chimney Sweep does not offer a senior discount.
No, The Lone Sweeper Chimney Sweep does not offer emergency services.
Yes, The Lone Sweeper Chimney Sweep offers warranties.
The Lone Sweeper Chimney Sweep offers the following services: Sweeping, stainless steel lining, custom lifetime warranty chimney caps, fireplace restoration, masonry repairs, video inspection, stove sales and installations, dryer vent sweeping, gas fireplace installations & rain gutter cleaning.