Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Oxi Fresh of Cross Lanes Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning

About us

OxiFresh is a full service carpet and upholsetry cleaning company that professionally cleans using a patented Oxi process that thoroughly cleans the carpet that will be dry within 1 hour. It uses the power and safety of oxigenation which is pet and child friendly but cleans your carpet like no other process on the market. Your carpet will be cleaned by professionally trained technicians. There are no hoses drug through your house, no high volume water to damage your carpet and take days to dry and utilizes the newest technology in the carpet cleaning industry. The Oxi process cleans from the base to the top of your carpet utilizing a patented machine with brushes running counter current which agitates your carpet and protects from stains reappearing.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

cleaning of all carpets, rugs, and area rugs, residential and commercial, cleaning of all types of furniture, cleaning of car interiors

Services we don't offer

tile and grout cleaning, hardwood floors, ait duct cleaning

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.516 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
25%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.6
professionalism
4.5
responsiveness
5.0
punctuality
4.8
Showing 1-16 of 16 reviews

Christen R.
01/2020
5.0
carpet cleaners
  + -1 more
They were professional, friendly and arrived on time.
Description of Work: They cleaned our carpets and some furniture.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom C.
02/2018
5.0
carpet cleaners
  + -1 more
Excellent job. Took up a few stains that had been there quite a while. Very responsive and quick to schedule me in. Arrived on time, performed the job quickly and well. Good value. Have used them many times for the rental properties I own and will use them again and again.
Description of Work: Carpet cleaned in 4 rooms + stairwell

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lisa L.
08/2017
3.0
carpet cleaners
  + -1 more
they were late and carpet was cleaned ok, was not what I expected
Description of Work: carpet cleaned

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0


Lisa L.
08/2017
3.0
carpet cleaners
  + -1 more
It was OK, I expected deeper clean
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$148

Stephen H.
04/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Rebecca R.
03/2016
5.0
carpet cleaners
  + -1 more
I used to think my carpet was beige until Jeff and crew finished. Absolutely amazing difference! Got rid of dog urine odor, as well.
Description of Work: Cleaned 5 rooms and 2 pieces of upholstery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Janice A.
01/2016
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: They didn't have much to say about anything. The chemical spray was sprayed on our baseboards and vent covers, which has always left them spotted. They carpet needs cleaned more frequently now since the initial cleaning. I have not found a carpet cleaning service that I really like.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
punctuality
4.0

$130

Elizabeth S.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned family room carpet and tile and grout in kitchen, bathroom and hallways

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Michael H.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned 7 rooms of carpet. We were satisfied with the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Patricia R.
08/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: it has been a while since I used this service. I bought a carpet cleaner and do myself now. I did like the service when I used it - if was using a service would certainly call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


catherine w F.
07/2015
3.0
carpet cleaners
  + -1 more
It did not go very well. Actually, they got my carpet so wet that it stretched and I had to have it fixed. I will never have them again. They got the carpet cleaned. They came on time and all that stuff. They were here when they were supposed to be.
Description of Work: They cleaned the carpet.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$100

Response from Oxi Fresh of Cross Lanes Carpet Cleaning
(Removed members personal information) I am very sorry that you were not satisfied with the OxiFresh Carpet Cleaning experience. We take customer satisfaction very seriously and want every customer to be satisfied in our services. We have trained technicians that are educated in not only cleaning carpets but satisfying the customers. As you can see we are very highly ranked on Angie's list with all A reviews. Our process is a low moisture process which only applies 3% of what the competitors use to clean your carpet. Being a low moisture process, we do not saturate the carpet and our key selling point is it is dry in 1-2 hours because of the low moisture. I am not sure on the particulars of your experience but I would love to discuss in more detail to understand what actually happened. We are building our reputation on a great process and good customer service and we continue to build our customer base. Again, I am sorry you weren't completely satisfied and would love to hear more so we can improve in the future. Jeff Pickering Owner

Cassie B.
05/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
responsiveness
5.0
punctuality
5.0

$100

Response from Oxi Fresh of Cross Lanes Carpet Cleaning
(removed member name), I am following up on your review of our services from May 15, 2015. My name is Jeff Pickering and I am the owner of OxiFresh. I saw where you gave an overall rating of an "A" and I reall appreciate your positive rating. We, at OxiFresh, are very proud of our services and take pride in our customer responses. We are the number rated carpet and upholstery cleaning company in West Virginia and put customer satisfaction at the top our list. I noticed where you would not use our services again in the future and would not recommend us to your friends and family. I am curious and also interested to find out why you feel this way if you would share with me. Our best marketing tool is our satisfied customers and them telling family and friends to continue our yearly growth rate of 33%. I would really appreciate your feedback and we are always trying to improve and better satisfy our customers! Thank you!

Ray W.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpet in living room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Amy F.
07/2014
5.0
upholstery cleaning
  + -1 more
They were really good job and my couch turned out great. The price was reasonable and it seemed they know what they were doing.
Description of Work: I used OxiFresh to clean my couch and they did a good job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Carmen C.
06/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

catherine w F.
04/2014
5.0
carpet cleaners
  + -1 more
Called and made appointment. Provider called the night before scheduled cleaning and changed time to later that morning, which was fine with us. Workmen arrived on time and finished the work in a short time.
Description of Work: cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

    Contact information

    5538 Big Tyler Rd, Cross Lanes, WV 25313

    www.oxifresh.com

    Service hours

    Sunday:
    10:00 AM - 8:00 PM
    Monday:
    9:00 AM - 8:00 PM
    Tuesday:
    9:00 AM - 8:00 PM
    Wednesday:
    9:00 AM - 8:00 PM
    Thursday:
    9:00 AM - 8:00 PM
    Friday:
    9:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 8:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning

    FAQ

    Oxi Fresh of Cross Lanes Carpet Cleaning is currently rated 4.5 overall out of 5.

    Sunday: 10:00 AM - 8:00 PM

    Monday: 9:00 AM - 8:00 PM

    Tuesday: 9:00 AM - 8:00 PM

    Wednesday: 9:00 AM - 8:00 PM

    Thursday: 9:00 AM - 8:00 PM

    Friday: 9:00 AM - 8:00 PM

    Saturday: 10:00 AM - 8:00 PM

    Oxi Fresh of Cross Lanes Carpet Cleaning accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Oxi Fresh of Cross Lanes Carpet Cleaning offers free project estimates.
    Yes, Oxi Fresh of Cross Lanes Carpet Cleaning offers eco-friendly accreditations.
    No, Oxi Fresh of Cross Lanes Carpet Cleaning does not offer a senior discount.
    Yes, Oxi Fresh of Cross Lanes Carpet Cleaning offers emergency services.
    No, Oxi Fresh of Cross Lanes Carpet Cleaning does not offer warranties.
    Oxi Fresh of Cross Lanes Carpet Cleaning offers the following services: cleaning of all carpets, rugs, and area rugs, residential and commercial, cleaning of all types of furniture, cleaning of car interiors
    tile and grout cleaning, hardwood floors, ait duct cleaning

    Contact information

    5538 Big Tyler Rd, Cross Lanes, WV 25313

    www.oxifresh.com

    Service hours

    Sunday:
    10:00 AM - 8:00 PM
    Monday:
    9:00 AM - 8:00 PM
    Tuesday:
    9:00 AM - 8:00 PM
    Wednesday:
    9:00 AM - 8:00 PM
    Thursday:
    9:00 AM - 8:00 PM
    Friday:
    9:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 8:00 PM