M & M Septic Pumping

I called several different companies from Googling for phone numbers in my area for Septic Tank Pumping. Out of 5 that I contacted M & M was one of the 3 that called me back. His price was the lowest, although they were all within $30 of each other. My deciding factor was not the price, but more so the responsiveness as we were facing a Septic Tank back up situation and not a routine or preventative maintenance pump. I called on a Thursday and all the other companies told me that they could not schedule anything until Tuesday or Wednesday of last week. Steve from M&M Septic Pumping was the only one who asked me if it was an emergency and when I said yes, he said that he could be there the next day that he would make me the first appointment of the morning since I was close by. He had mentioned a time around 8am so I was actually looking for him pretty early. He did not actually arrive until about 11:30 am so that's why I downgraded the punctuality to a B. However he was the only one who was able to get there the next day and I had told him that I was going to home all day so the time was not really an issue/factor. Other than that he was very professional, completed the job promptly (about 20 min) and was friendly and personable. He also gave some advice on the age of the septic, what health department guidelines where and when I should expect to have it pumped again for maintenance. I would recommend him to my friend or neighbor for sure.