They are old school. If you operate like its 1958 keeping your life savings in a box in the floor, they'll probably be ok, although the price dramatically inflated when I told him it was going under insurance (like over doubled). I agreed assuming honesty. My insurance company was more skeptical. When it came time to simply submit and make payment (prior to insurance payment to me, trying to be the good guy) I was told they don't accept credit cards. That's ridiculous. Not accepting Venmo or Paypal? Maybe, but credit cards? It's 2016, the homeless guy on my street corner accepts credit cards. Get with it.
Description of Work: They are old school. If you operate like its 1958 keeping your life savings in a box in the floor, they'll probably be ok, although the price dramatically inflated when I told him it was going under insurance (over doubled). I agreed assuming honesty. My insurance company was more skeptical. When it came time to simply submit and make payment (prior to insurance payment to me, trying to be the good guy) I was told they don't accept credit cards. That's ridiculous. Not accepting Venmo or Paypal? Maybe, but credit cards? Especially in dealing with such high dollar amounts. It's 2016, the homeless guy on my street corner accepts credit cards. Get with it.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0
$5,500
DANIEL F.
04/2016
5.0
roofing
+ -1 more
unknown
Description of Work: Did it right away.
Rating Category
Rating out of 5
Yes, I recommend this pro
Bryan S.
05/2015
5.0
gutter repair, roofing
+ 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$500
Roberta P.
04/2015
5.0
gutter repair, roofing, roof cleaning
+ 1 more
unknown
Description of Work: Cleaned debris and leaves from roof and gutters
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Rick A.
03/2015
5.0
roofing
+ -1 more
unknown
Description of Work: Extremely professional and extremely responsive. I called 3 other companies and none of them have responded. Duartes even thanked me for calling them to,do this job. The job was done quickly and once completed, they cleaned everything.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Angela G.
12/2014
5.0
roofing
+ -1 more
unknown
Description of Work: Very good work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Hunter M.
12/2013
1.0
roofing
+ -1 more
Called 3 times, was told the first time would call to come give a quote. Called back 2 weeks later to see if they had forgot about us. Left message no response. Needed a roof job done. Must not need the business. Not to return a call is unprofessional. I would not call them again.
Description of Work: Duarte's Roofing & Sheet Metal
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Bryan S.
09/2013
5.0
roofing
+ -1 more
They arrived when they said they would and immediately got to work. They worked fast and were done in about 4 hours. Had some major storms after the work was completed and there was no sign of leaks.
Description of Work: Removed Leaky access hatch and removed/replaced damaged roof boards. Also removed the chimney and fixed a leaking vent gasket.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$1,950
michael B.
04/2013
2.0
roofing
+ -1 more
wanted Duartes to come give me an estimate on roof replacement..After the initial contact on the phone, I never heard back from them, and after a couple times calling (getting ans. machine), I gave up and went with another roofer
Description of Work: wanted Duartes to come give me an estimate on roof replacement..After the initial contact on the phone, I never heard back from them, and after a couple times calling (getting ans. machine), I gave up and went with another roofer
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
2.0
Kathryn T.
04/2012
5.0
roofing
+ -1 more
They are very professional, arrive when they say they are going to and they seem to know exactly what they are talking about. They have a good reputation from other people I have talked to and from my own dealing with them I would absolutely support that reputation.
Description of Work: I used Duarte's Roofing & Sheet Metal.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Roof Cleaning,
Chimney Caps,
Windows,
Siding,
Gutter Cleaning
FAQ
Duartes Roofing is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Saturday: 7:30 AM - 12:00 PM
Duartes Roofing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Duartes Roofing does not offer free project estimates.
No, Duartes Roofing does not offer eco-friendly accreditations.
No, Duartes Roofing does not offer a senior discount.
No, Duartes Roofing does not offer emergency services.
No, Duartes Roofing does not offer warranties.
Duartes Roofing offers the following services: Residential and commercial roofing, siding, windows, gutters, soffit, fascia, chimney & storm damage repairs.