B & B ELECTRIC

They did the work that I needed done and did a good job. The price was a little pricey, little expensive. They did show up when they were supposed to. I would use them again simply because that's who I always use. Haven't tried anyone else.

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unknown

The receptionist said they had "a guy who would be in the area already" so he could stop by to do the install. Once he arrived, with another workman, they did the install in less than 20 minutes and were extremely nice and professional. All that was necessary was replacing an existing non-grounded outlet to a grounded one. There was an old stove vent hood in place near where the outlet was that DID NOT need to be removed in order to install the new outlet. It was small and laid flush against the kitchen cabinets. It was NOT in the way of where the outlet needed to be replaced and it was NOT hooked up to any wiring. There was no need to remove it but ONE of the workmen did, with almost ZERO help from the other worker (perhaps a minute at the most.) The reason I bring this up is because when we asked how much the outlet install would cost, they said weren?t sure and that they?d bill us, which made sense. After all, they were doing the work, not the billing. The problem came when the bill arrived and was almost $200 for a job of less than 20 minutes. They billed at a rate of $60 and 1.5 hours each + the cost of the outlet, which to me seemed WAY over the top for the following reasons. (1) Despite the fact the billing person (who I had to keep calling since they didn?t return 3 calls over 2 weeks) said "they always send 2 people for a range hood removal." Fair enough, but I never mentioned there was a range hood to remove to the receptionist and she never said they would be sending 2 workmen. She said she had "a guy who would be in the area already", not 2. (2) As mentioned, the range hood had NO reason to be removed and we didn't ask them to remove it. I did mention we were going to put in a microwave in the spot, which I assume is why they removed the stove vent hood, even though they we're not asked to? (3) Even if it did require 2 workmen because of the oven hood, they were there for less than 20 minutes so I would have expected at the most, a charge of $60 for 1 hr x 2 workers for $120 in labor (even with the "travel time" the billing person mentioned they charge because after all they were "in the area already", right?) Instead the charge was 1.5 hrs x $60 per hr x 2 for $180 in labor, which simply cannot be justified. Should they respond to this post, I'm sure they?ll indicate they have policies, guidelines & procedures in place that require they do what they did, which is perfectly acceptable. Just be sure you know what those are before hiring them because if you make the mistake we did of not getting an estimate beforehand (which was clearly my mistake), you might be VERY disappointed when you receive your bill!

They arrived as scheduled and completed all the work. They also found a few issues and repaired them at the same time. The work took 1.5 days and they had two guys doing the work. They were professional and knowledgeable of the work to be completed. They cleaned up after they were done and everything looked nice and worked.

I thought the price was rather high for the amount of time he was there but he did a good job.

unknown

They started in February. It was a very good experience; they were very professional, reliable, and they guys who worked in my home were very polite and had good communication. They price was very good for the work that they did.

Barnes and Brass Electric is a nice company to do business with for home improvements.Their electricians are very pleasant to have working in your home, and their prices are extremely fair to a consumer of services. We have an older home built in the early sixties, so we needed a lot of electrical updating. Fortunately our wires were fine. If you're thinking of having an older home updated in regard to electrical service, think through every update you want in advance before you call them. Complete information up front will save you time and will help them to schedule their electricians accordingly. Most importantly, if you have any issues with the work that they have done, you just have to either call or email the owner, and ASAP he will rectify the situation to your satisfaction. For example, after they installed our new electric panel, the furnace didn't kick on. I emailed the owner, and the next morning an electrician was here to install a more powerful breaker in the new panel box. This is a good company to work in your home, and I very strongly recommend them.