The Grounds Guys of Charleston, WV

Spent two solid weeks playing phone tag with these people. Heard every excuse under the sun why the manager couldn't talk to me. Multiple callbacks never done by them, including this last confirmation call for the appointment today. Multiple promises to "try" and get to my property to do an inspection/estimate. Kept being told the crew was on "an installation job" over and over again for two weeks as to why they couldn't come when we arranged. Where were they installing sod, a new golf course? If you can't or won't do the work, just tell me. Don't jerk me around for two weeks when someone else could actually be doing the project. The manager wasn't a very good liar, either. I could easily tell in the last phone call today that they were absolutely going to miss the appointment scheduled. Then they did, and again, no phone call to let me know they weren't going to come. Just terrible, and everyone should know.