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Steamatic Of West Virginia

Carpet Cleaning, Air Duct Cleaning, Water & Smoke Damage

About us

Steamatic has always believed that the customer comes first. Our customers are our most valuable asset. We build trusting relationships with our customers and they always know what to expect when they call us for cleaning and restoration services.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning Service, Upholstery Cleaning, Duct Cleaning, Water and Fire Damage Restoration, Carpet Cleaning

Services we don't offer

Tile & Grout Cleaning

Amenities

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.89 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
11%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.6
responsiveness
4.9
punctuality
4.8
Showing 1-9 of 9 reviews

Don B.
04/2014
5.0
carpet cleaners
  + -1 more
They were very , professional, and got the job done in a timely manner.
Description of Work: restoration of Kitchen, had some water damage due to slow leaking pipe under kitchen sink- They came in, pulled the kitchen counters cleaned all mold and sealed - removed and tore out wood following and subfloor applied anti-microbial agent

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

emma H.
03/2014
5.0
They came quickly, cleaned up, tested for mold/mildew, dried and disinfected all flooring/walls effected. After insurance responded, they returned to install new items. One day they did not have the materials needed to complete the job, otherwise all was good.
Description of Work: Clean up and restore after a water overflow while out of the house. Insurance covered this after deductible. Bathroom, Whole living area and part of a bedroom were 1/2 inch deep in water.

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yahong W.
02/2014
5.0
carpet cleaners
  + -1 more
They came to my house on time and worked very efficient. Nice people too.
Description of Work: They cleaned 26 openings for our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$727.13

Robert D.
11/2013
5.0
air duct cleaning
  + -1 more
They were very thorough and they gave great advice on my ducts. They were very neat in my house since it is a messy job. They explained everything they were doing as they were doing it. Scheduling went very well and they were able to come out in a short period of time. There were three crew members and they were able to get it done in one day. I was very satisfied with the work.
Description of Work: They cleaned 14 air duct openings and all the grates. We have a three story house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Richard R.
08/2013
5.0
carpet cleaners
  + -1 more
Great. Two professional young men.
Description of Work: As quoted with excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Diane F.
06/2013
5.0
carpet cleaners
  + -1 more
Moved area rugs off laminate and marble floors to avoid damage to floors.
Description of Work: Cleaned area rugs, stairs, living room, dining room, family room and 3 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$311

Cheryl/ John R.
06/2013
3.0
carpet cleaners
  + -1 more
They were just OK. What took me by surprise was that they didn't pretend to be professional carpet cleaners. They were over-all handy men. They had just come from a painting job.
Description of Work: cleaned two reclining sofas, flight of carpeted steps

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0

$342

Custer H.
08/2012
5.0
carpet cleaners
  + -1 more
Two young men came from Steamatic; they were on time and did a good job. Their price was reasonable.
Description of Work: Steamatic Of West Virginia steam cleaned a sofa, a love couch, and the carpet in our bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William R.
12/2011
5.0
carpet cleaners
  + -1 more
All the workers were professional and pleasant. The owner, Laurie, was personally always in contact with both me and the workers to make sure that the job was done well.
Description of Work: The company cleaned up the basement after a water leak from a waterline that came detached from the refrigerator on the first floor. Carpeting had to be lifted, new padding replaced, the water sucked up and the area dried using large fans. Furniture and walls also had to be dried and ceiling panels replaced. On the first floor, tiles had to be removed and replaced where the water had gotten underneath them. The work was either performed by employees or contracted out to other companies by Steamatic. Insurance paid for all the work, minus and deductible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

    Contact information

    unknown 308 SOUTH POINTE DR, Charleston, WV 25314


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 AM
    Tuesday:
    8:00 AM - 4:30 AM
    Wednesday:
    8:00 AM - 4:30 AM
    Thursday:
    8:00 AM - 4:30 AM
    Friday:
    8:00 AM - 4:30 AM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Air Duct Cleaning,
    Water & Smoke Damage

    FAQ

    Steamatic Of West Virginia is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 AM

    Tuesday: 8:00 AM - 4:30 AM

    Wednesday: 8:00 AM - 4:30 AM

    Thursday: 8:00 AM - 4:30 AM

    Friday: 8:00 AM - 4:30 AM

    Saturday: Closed

    Steamatic Of West Virginia accepts the following forms of payment: Check
    No, Steamatic Of West Virginia does not offer free project estimates.
    No, Steamatic Of West Virginia does not offer eco-friendly accreditations.
    No, Steamatic Of West Virginia does not offer a senior discount.
    Yes, Steamatic Of West Virginia offers emergency services.
    No, Steamatic Of West Virginia does not offer warranties.
    Steamatic Of West Virginia offers the following services: Carpet Cleaning Service, Upholstery Cleaning, Duct Cleaning, Water and Fire Damage Restoration, Carpet Cleaning
    Tile & Grout Cleaning

    Contact information

    unknown 308 SOUTH POINTE DR, Charleston, WV 25314


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 AM
    Tuesday:
    8:00 AM - 4:30 AM
    Wednesday:
    8:00 AM - 4:30 AM
    Thursday:
    8:00 AM - 4:30 AM
    Friday:
    8:00 AM - 4:30 AM
    Saturday:
    Closed