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Handy House Cleaning

House Cleaning

About us

Handy is an Angie's List national platform partner. With Handy, you can book a transparent, fixed price home service with an independent professional any day from 7 am to 11 pm. Professionals booked through Handy are experts across a range of home services, including home cleaning, handyman services, painting, lawn care, and more. They have collectively performed over 3 million projects across 250 locations. Handy, through the Handy platform, offers technology and information to book home services, but does not itself provide these services. The provision of services is the responsibility of independent professionals scheduled through the Handy platform. Tasks booked and paid for directly through the Handy platform are performed by background checked professionals*, and are backed by the Handy Happiness Guarantee**. Notes: * Handy screens handyman and cleaning professionals that you book and pay for directly through the Handy platform. This process involves: a) Pre-screenings – Potential Professionals must provide detailed personal information, and validate their home service experience. b) Credential Verification – Handy partners with Jumio to use computer vision technology to verify the identification credentials of potential professionals. c) Background Check – The background check screening is performed by Checkr, an accredited third-party background check provider. Checkr's search includes national, state, and county databases stretching back at least 7 years, and longer in certain jurisdictions. The purpose of these checks is to identify offenses that may disqualify potential professionals from using Handy. You can learn more about Handy's screening and background check process at www.handy.com/trust-and-safety ** Handy backs all bookings made through its platform with the Handy Happiness Guarantee. Handy strives to match you with the right pro for you and your home every time. If you're not satisfied with the quality of the service you booked and paid for directly on the Handy platform, Handy will send another pro at no extra charge for your next booking. Additionally, In the rare event of damage, Handy's got your back. Bookings made and paid for directly on the Handy platform are insured. You can learn more about Handy's screening and background check process at www.handy.com/handy-guarantee

Business highlights

13 years of trusted experience

Services we offer

Bookings for Cleaning services: House or apartment cleaning services, move in-move out cleaning, spring & fall cleaning. Bookings for Handyman services: Furniture assembly, TV mounting, and general handyman services

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

2.83 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
0%
1
67%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-3 of 3 reviews

Joyce D.
08/2020
1.0
house cleaning
  + -1 more
I asked for a price quote and immediately got a phone call to set me up with an account and book my first visit. At that time I was told I could download an app to my device which would make it easy to reschedule, etc. I was also told I could cancel the plan at any time. Sounded good, so I set up the first visit and gave my visa number. Then I looked up the app. To my dismay, there were dozens of bad reviews of the service, ranging from having no one show up, having them not have equipment and not know how to clean to having things stolen. Why are there only two reviews on Angie’s list! Something is definitely wrong. I decided to cancel my account and then found out that my payment will be held for another time..., I can’t get it refunded. There is no phone number for the company of their web site, just a form to fill out to be contacted. I want to talk to a live person! The one who called to sign me up seemed like a delightful person. I know I was scammed.
Description of Work: Biweekly cleaning
Rating CategoryRating out of 5

rebecca S.
11/2019
1.0
house cleaning
  + -1 more
I called and spoke with Dustin who told me repeatedly " we have pros all over the united states." I asked repeatedly if they had services in the area I was looking for and was told " we have pros all over the united states." I asked where specifically was the office for the area I wanted and was told " we have pros all over the united states." I felt like I was being filmed for a comedy show. Give me a break!
Description of Work: housecleaning
Rating CategoryRating out of 5

Ashley L.
09/2019
5.0
house cleaning
  + -1 more
The cleaners did a great job
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    Serving Charleston and the Surrounding Area, Charleston, WV 25301


    Service hours

    Sunday:
    7:00 AM - 11:00 PM
    Monday:
    7:00 AM - 11:00 PM
    Tuesday:
    7:00 AM - 11:00 PM
    Wednesday:
    7:00 AM - 11:00 PM
    Thursday:
    7:00 AM - 11:00 PM
    Friday:
    7:00 AM - 11:00 PM
    Saturday:
    7:00 AM - 11:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Handy House Cleaning is currently rated 2.8 overall out of 5.

    Sunday: 7:00 AM - 11:00 PM

    Monday: 7:00 AM - 11:00 PM

    Tuesday: 7:00 AM - 11:00 PM

    Wednesday: 7:00 AM - 11:00 PM

    Thursday: 7:00 AM - 11:00 PM

    Friday: 7:00 AM - 11:00 PM

    Saturday: 7:00 AM - 11:00 PM

    Handy House Cleaning accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    Yes, Handy House Cleaning offers free project estimates.
    No, Handy House Cleaning does not offer eco-friendly accreditations.
    No, Handy House Cleaning does not offer a senior discount.
    No, Handy House Cleaning does not offer emergency services.
    No, Handy House Cleaning does not offer warranties.
    Handy House Cleaning offers the following services: Bookings for Cleaning services: House or apartment cleaning services, move in-move out cleaning, spring & fall cleaning. Bookings for Handyman services: Furniture assembly, TV mounting, and general handyman services

    Contact information

    Serving Charleston and the Surrounding Area, Charleston, WV 25301


    Service hours

    Sunday:
    7:00 AM - 11:00 PM
    Monday:
    7:00 AM - 11:00 PM
    Tuesday:
    7:00 AM - 11:00 PM
    Wednesday:
    7:00 AM - 11:00 PM
    Thursday:
    7:00 AM - 11:00 PM
    Friday:
    7:00 AM - 11:00 PM
    Saturday:
    7:00 AM - 11:00 PM