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3.01 Reviews
Showing 1-1 of 1 reviews
Andrew C.
02/2010
countertops
 + -1 moreBailes has a great selection of granite to choose from and the sales staff make it easy to select the right piece and get an appointment for an exact measurement. The measurement process went well. They arrived on-time to install the new counter. The pre-measured sink cut-out was incorrect, too small, and the crew cut a new hole and force-fit the sink to that hole. The sink was warped then and they filled gaps with caulk. After they left, I found the hole was still too small and complained. They arrived the next day to increase the hole size. This time the sink fit but the resulting mess left by the 2X grinding process took 1.5 days to clean up. The crew did not offer to help. In summary, parts of the Bailes experience were good and parts were not. Bailes supply of stone is the best around but they do not get high marks for service.
Description of Work: I removed the old formica countertops, sink and stove. Bailes installed granite countertops and re-installed the top mount sink. I hooked up the stove, sink and dishwasher.
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| value | |
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Yes, I recommend this pro
$4,000
Contact information
1537 4th Ave, Charleston, WV 25312
www.bailesgranite.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
10:00 AM - 2:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Countertops and Backsplashes,
Marble and Granite
FAQ
Bailes is currently rated 3 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
No, Bailes does not offer free project estimates.
No, Bailes does not offer eco-friendly accreditations.
No, Bailes does not offer a senior discount.
No, Bailes does not offer emergency services.
Yes, Bailes offers warranties.
Bailes offers the following services: Custom made stone countertops, vanities, table tops and fireplace surrounds, granite, marble, limestone and soapstone, countertop edgework & natural stone fabrication.
Contact information
1537 4th Ave, Charleston, WV 25312
www.bailesgranite.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
10:00 AM - 2:00 PM