A to Z Plumbing, LLC

well, sewer cleaning company, basement waterproofer,

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship, and complete customer satisfaction from start to completion of a project. In order to understand the needs, and expectations of our customers, we take great care to work, and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

19 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes

Reviews

4.189 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
16%
3
2%
2
6%
1
12%


Rating CategoryRating out of 5
quality
4.2
value
3.9
responsiveness
4.1
Showing 51-75 of 89 reviews

Timothy S.
12/2022
5.0
Very pleased

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sherri P.
12/2022
5.0
Excellent service. Even though the problem wasnâ t in my house,it was due to the city I live in. Brian Watts was extremely professional and his boss Zach was great. Highly recommend these guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$375

Donetta C.
11/2022
5.0
Fast service. Great experience. Would hire again and would recommend them for anyone looking for plumbing services

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

David S.
11/2022
5.0
Honest and dependable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary B.
11/2022
5.0
Great company. Friendly and reasonable. I will definitely use A-to-Z Plumbing again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharon K.
11/2022
3.5
Do not leave big oil spots on my new concrete!

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
3.0

Yes, I recommend this pro

Margaret B.
10/2022
5.0
They were polite and skilled. Did a wonderful job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Natalia D.
10/2022
0.5
They call me back with a quote quickly and appointment was set up, I had to reschedule but it was fast and easy as well. But on a day of appointment plumber was late almost 2 hours and didn't notify about delay. Then he informed me that service supposed to cost few hundreds more then was discussed and he will need more part that will be extra 400$ since trying to get someone else would mean another day or two without hot water I agreed, stating I will be expecting detailed receipt. he left to get parts and came back almost 3 hours later. About 4 hours later water heater was installed and he was getting ready to leave when I noticed condensing line from heater was not installed and point it out to him that according to manual there must be one. He swear to me that he did installed multiple units like our and they do no need that line and drain is optional to drain a tank. And that they guarantee they work for a year. And detailed receipt I asked will be e-mailed to me within 24 hours. So 24 hours later no receipt I found puddle of water from water heater, contacted company and was promised someone will come Monday morning to have a look at it. Whole day no calls or messages, company phone goes directly to guy who installed it and he is to busy to be bothered with our issue. Next day again no calls or messages same as today. 5 days with leaking water heater, and no one bother about anything at A to Z Plumbing LLC

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
2.0

$1,304

Lynn H.
10/2022
5.0
They are knowledgeable professionals that did a great job with an affordable price. I will be using them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rita S.
10/2022
5.0
The repairman was efficient, courteous and very neat. I definitely recommend A to Z Plumbing.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$250

emad k.
09/2022
0.5
poor experience, has not tools,

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Sheila L.
09/2022
4.0
Service very good arrived couple of hours after talking withthem

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro
$300

Jerry F.
09/2022
4.0
Had trouble with scheduling conflicts. First appointment got canceled because of illness, but second appointment worked fine. They did a good job with my water line replacement.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$4,200

Greg A.
09/2022
5.0
I needed a hot water heater installed on a holiday and A to Z responded that day and installed it the same day without charging me an additional holiday fee. Labor fee was more than reasonable. Sam did the installation and did a good job getting all the lines properly connected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bridget B.
09/2022
4.5
Prompt and knowledgeable service!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Frank S.
08/2022
1.5
Work done improperly, they did return and complete.

Rating CategoryRating out of 5
quality
1.5
value
1.5
responsiveness
1.5


Cheri W.
08/2022
4.0
Got here fast and got the job done.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
4.0

Yes, I recommend this pro

Bob R.
07/2022
5.0
Professional work across the whole job.I am an 86 year old retired machinist and tool maker and I have more than a passing idea about good work.I would not hesitate to use their service sgain. Bob Roller Huntington WVa

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,100

Geneva A.
06/2022
1.0
I would not hire them. I give them a 0 rating. Did not do the job. I called another company. The other company use a bigger snake and unstopped the drain I feel like I just got taken for $450.00.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0

$450

James B.
06/2022
5.0
Everyone that has come out here to work have been excellently but Nick by far was above everyone else by comparison

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kenneth Lee B.
05/2022
5.0
Very prompt and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

John B.
03/2022
5.0
Called that morning and they showed up the same day..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Angela C.
03/2022
5.0
Reasonable priced

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa D.
03/2022
0.5
I understand that I hired them to run the snake and camera down the toilet drain, However, they had taken the toilet off and the bottom of the toilet was blocked, the wax ring blocking so nothing could get through and I found this out after they had left and they told me it was an airlock in the vent on top of the house needed something poured down it to unclog it. I did reach out to them and they basically said I paid for the services that I hired them for.

Rating CategoryRating out of 5
quality
1.5
value
0.5
responsiveness
0.5

$45,000

Brittany R.
03/2022
5.0
A to Z quickly responded to my inquiry and repaired our issues within two hours of seeking professional assistance. The technician was very professional, knowledgeable, and courteous. We were so impressed that we hired them again two weeks later after realizing that our tub wasnâ t draining correctly (initial issue was a pipe that required repair). Again, they sent a technician out immediately and had the issue fixed in under an hour!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$165

Contact information

P.O. Box 5461, Charleston, WV 25361

http://www.charlestonwvplumbing.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

well,
sewer cleaning company,
basement waterproofer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Yes, A to Z Plumbing, LLC offers free project estimates.
No, A to Z Plumbing, LLC does not offer eco-friendly accreditations.
No, A to Z Plumbing, LLC does not offer a senior discount.
No, A to Z Plumbing, LLC does not offer emergency services.
Yes, A to Z Plumbing, LLC offers warranties.

Contact information

P.O. Box 5461, Charleston, WV 25361

http://www.charlestonwvplumbing.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day