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HUG Services

House Cleaning

About us

Do you ever wonder what happened to having a housekeeper, someone who would do the dishes, organize the linen closet, pick up the kids toys, make the beds, and make your life easier... ? Well that's where HUG Services comes in. We offer a solution to your needs with our traditional home cleaning service - You book a housekeeper for as many hours as your home needs to accomplish the tasks you want done! All housekeepers are uniformed and provide all supplies*. HUG Home Traditional Cleaning © - All areas of the home: this does not include hand washing the floors, laundry, appliances, or windows. HUG Home White Glove Cleaning © - This does include all areas including hand washing floors, laundry, appliances, and windows. HUG Home Move Out Cleaning ©- This includes all areas of the home as well as interior cabinets. HUG Home Special

Business highlights

15 years of trusted experience

Services we offer

Housecleaning Services

Services we don't offer

Carpet Steam Cleaning, High Reach Areas

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.32 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
4.3
value
4.7
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Showing 1-2 of 2 reviews

Rose B.
11/2016
1.0
house cleaning
  + -1 more
I should have known this was going to end badly. I called and left 4 messages before I actually spoke to a person. No one ever answers the phone it just goes to voice mail. At 8:40 pm the day before the service I got a vm that the person scheduled for the service had a flat tire and could not service my house. A flat tire can certainly be fixed so that someone can get to work in 12 hours and I had scheduled 2 people so really no excuse except terrible customer service.
Description of Work: I had contracted to have 2 housekeepers to a white glove cleaning before a holiday.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jessica J.
01/2016
5.0
house cleaning
  + -1 more
This was the best experience I have ever had with a company. Jennifer was on time, in uniform, had everything she needed to get the home cleaned, walked my home with me to be sure she knew what I wanted done -- any extras, and did it all!!! I thought I would only be getting a after holiday cleaning, but now I am having her come back every two weeks. It is worth every penny to have my home really cleaned and more importantly for me my laundry actually put away! Amazing company!
Description of Work: Jennifer did an amazing job. I loved that she organized my rooms, made beds, vacuumed under the furniture and was so professional and happy to be there. Customer service was wonderful. The young lady in the office answered my call and was able to answer all of my questions. Jennifer the cleaner cleaned all rooms top to bottom and walked me through before the beginning of service so that I could let her know if there was anything I wanted done in a special way (put laundry away -- yeah she did that too!!!)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

    Contact information

    63 Bellwood Rd, Capon Bridge, WV 26711


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    HUG Services is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 7:00 PM

    Saturday: 9:00 AM - 12:00 PM

    HUG Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, HUG Services offers free project estimates.
    Yes, HUG Services offers eco-friendly accreditations.
    No, HUG Services does not offer a senior discount.
    No, HUG Services does not offer emergency services.
    No, HUG Services does not offer warranties.
    HUG Services offers the following services: Housecleaning Services
    Carpet Steam Cleaning, High Reach Areas

    Contact information

    63 Bellwood Rd, Capon Bridge, WV 26711


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 12:00 PM