About us
Business highlights
68 years of trusted experience
Services we offer
Amenities
Warranties
YesPhotos of past projects
Reviews
4.213 Reviews
Showing 1-13 of 13 reviews
Eddiena S.
03/2018
heating & air conditioning/hvac
+ -1 moreHe was very informative and helpful
Description of Work: Leaky refrigerator
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Yes, I recommend this pro
$89
Sabine C.
01/2017
appliance repair
+ -1 moreWe use Sears for pretty much all of our maintenance and won a huge contract, so they send out yearly for our maintenance when we have a problem. I don't know where the representation is coming from, but they're representing Sears. It costs $500 a year for 10 appliances. I would tell others not to let any of the contractors leave until they were satisfied. The first couple of times they sent folks out here that obviously had no clue as to what they were doing and particularly on the water softener. When the gentleman was no longer coming out here to do the maintenance, when the new person came out here, he did water testing and blah, blah, blah and he was like, "Who set your dial?" I was like, "It was you guys. This is the first time anybody has even done a water test. I was like, 'We couldn't even figure out how you guys would tell how much soft it needed to be because nobody had done this.'" So the new guy knew what he was doing, but the first guy didn't. Since then, the new guy, knows what he is doing. The first guy was a screw up.
Description of Work: They did washer, dryer, refrigerator and water softener. They were doing yearly maintenance on them.
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Yes, I recommend this pro
$500
Ed C.
10/2016
appliance repair
+ -1 moreIt went very, very good. We called them with a problem and they came and fixed it.
Description of Work: Repaired two washing machines.
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Yes, I recommend this pro
robert P.
10/2016
appliance repair
+ -1 moreIt worked out good. Professional.
Description of Work: Repaired the refrigerator.
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Yes, I recommend this pro
$100
sy S.
08/2016
small appliance repair
+ -1 moreunknown
Description of Work: Bought riding mower - good mower - good price - what really sold it was the promise of at home service if we bought service plan - promise of 2-3 day service. Got mower delivered - worked well 3 weeks but betl on mower deck fell off when riding (not mowing) - Called service number - promised service in 4 weeks. Called store and they said they would help. -spent the day on phone - and was finnally told they would come in 2 weeks - yesterday was the appointment - service provider (Albin?) was very good - repaired mower and told me the deck hight lever in not marked in inches but in relative terms. so when mowing was being done at level 3 the deck was hitting high-ground. told to use 4/5. Very good mower Excellent Service by Albin. Poor response time by SEARS
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Jessica V.
08/2016
appliance repair
+ -1 moreSears has always done a good job except for one time. The service was not good. We’ve been customers of Sears since 1969. This was the first time that we’ve had anyone who was rude and arrogant and unwilling to communicate or tell us anything. We have been very old customer. One time since 1969, that is like 47 years. This has to do with the professionalism and personality of one person.
Description of Work: They came out for a freezer.
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Yes, I recommend this pro
Elaine M.
08/2016
home improvement stores
+ -1 more.
Description of Work: .
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Yes, I recommend this pro
clint D.
08/2016
appliance sales
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Jacqueline L.
08/2016
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Randy B.
09/2015
heating & air conditioning/hvac
+ -1 moreThey could have changed the part that I wanted changed but they said there was nothing wrong with it.
Description of Work: They did heating and A/C service.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Blair R.
06/2014
appliance repair
+ -1 moreThey did a great job.
Description of Work: Sears come out and check the washer and dryer as part of their warranty.
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Yes, I recommend this pro
Georgia O.
03/2013
roofing
+ -1 moreThey did a good job. When they say they will do something, they will do it. They do just what you tell them to do. They always give you an estimate before the job.
Description of Work: They replaced my roof.
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Yes, I recommend this pro
$4,080
Bradford W.
08/2012
small appliance repair
+ -1 moreWe have a maintenance protection agreement. We had to pay them a lot for the agreement. They do a great job. They stand behind their appliances. These technicians who they have out on the road are very skilled and do a good job within the limits of what they have with them. When they need to order a part, it is properly delivered and they are quick to install it.
Description of Work: We hired Sears for a small appliance repair.
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Yes, I recommend this pro
Contact information
3977 Cumberland Rd, Bluefield, WV 24701
www.sears.comLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Heating and Air Conditioning,
Appliance Repair - Small,
Hardware & Home Improvement Stores,
Appliance Sales and Installation,
Roofing,
Water Heaters,
Lawn Mower & Power Tool Repair,
Gas Grills,
Garage Doors,
Camera Repair
FAQ
Sears is currently rated 4.2 overall out of 5.
No, Sears does not offer free project estimates.
No, Sears does not offer eco-friendly accreditations.
No, Sears does not offer a senior discount.
No, Sears does not offer emergency services.
Yes, Sears offers warranties.
Sears offers the following services: Appliances, Baby, Beauty, Bed & Bath, Clothing, Fitness & Sports, For the Home, Jewelry, Lawn & Garden, Outdoor Living, Shoes, Tools, Toys & Games.
Contact information
3977 Cumberland Rd, Bluefield, WV 24701
www.sears.com